poltronesofà - Worthing Opiniones 

293
TrustScore: 4.5 sobre 5

4,6

Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA Worthing, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really impressed with the whole experience of dealing with Poltron sofas. Lovely sales people, lovely delivery drivers and the sofa is wonderful. Excellent quality, well made and Mrs Keene is over th... Ver más

Valorada con 5 estrellas sobre 5

Our 2 sofas arrived (albeit a little later in the day than promised ) and were carefully brought into the house and put together properly and carefully. The 2 lads who delivered and constructed them... Ver más

Valorada con 5 estrellas sobre 5

From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an esti... Ver más

Valorada con 3 estrellas sobre 5

Staff and delivery were excellent. Recliner and sofas are exactly what we ordered, but , lower base cushions on the front faces are creased / misaligned not flat like all the display examples. So am d... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Worthing

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, Reino Unido

  • +441917313300

4,6

Excelente

TrustScore: 4.5 sobre 5

293 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(293)

16.028 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

So happy with our sofa

So happy with our sofa. Looks great, very comfortable and a lovely colour. Service in the shop was excellent and the sofa was excellent value for money. Very happy!

17 de julio de 2026
Valorada con 5 estrellas sobre 5

Excellent service.

Our 2 sofas arrived (albeit a little later in the day than promised ) and were carefully brought into the house and put together properly and carefully.
The 2 lads who delivered and constructed them were brilliant......very polite and respectful of the furniture.
Very pleased indeed with the whole process from ordering to delivery.

17 de julio de 2026
Valorada con 5 estrellas sobre 5

Delighted

From purchase to delivery everything was great.

Staff in store were helpful and knowledgeable.

On delivery day I was kept informed of timing, arrived exactly as stated. Delivery crew were friendly and efficient.
I am delighted with my sofa

11 de julio de 2026
Valorada con 4 estrellas sobre 5

Excellent service by Staff members

Excellent service by Staff members. Have given 4 out of 5 as I’ve been unable to sign on to check delivery date

7 de julio de 2026
Logotipo de poltronesofà - Worthing

Respuesta de poltronesofà - Worthing

Good Afternoon Ian,

I hope you are well and thank you for taking the time to leave us your review.

I am pleased to see that you were happy with the service in store on your recent visit.

I am sorry that you have been unable to check up on your delivery date but I can advise that your furniture is currently estimated to arrive at our Distribution Centre around 02/10/26.
This date is an estimate so may change but as soon as your order is ready we will reach out with the first available delivery date.

Thank you very much for your order with us.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 4 estrellas sobre 5

Advice to improve


Ok firtsly let me say the sofa is lovely and comfortable.
The delivery chaps could not turn in the hallway to place it in the lounge.
So they placed it in the kitchen, all was fine
The paint damage on the stair hanrail I am happy to repaint - no problem.
happy days.
When i spoke to your chap on the phone most polite and apologetic no need.
He also told me - no problem you can take the arm off but will need an upholsterer to do it.
Now it gets interesting.
I suggest
you put a zip in the base cloth to access the bag of feet. great idea.
Why not just put a zip in that allows after undoing the three bolts (marked with an orange paint pen, to allow the easy-off of the wing/arm. Exchange the nuts for wing nuts as you did for the front cover plate and there it is simple no cost to you instruction paper included done.
I am a practical man, took me one hour to achieve.
Now sitting on it in my lounge.
Kindly Neil.England.
PS I am 78 and did all inc moving it myself:)

.

7 de julio de 2026
Logotipo de poltronesofà - Worthing

Respuesta de poltronesofà - Worthing

Ciao Neil,

Thank you for taking your time to leave your review.

We're delighted to hear that you're enjoying your new sofa and that you find it both lovely and comfortable. We're also pleased that our colleague was able to assist you and provide a polite and helpful service when you got in touch.

Thank you for sharing your suggestions regarding easier access to remove the arm. We really appreciate customers taking the time to provide practical feedback, and your ideas will be passed on to the relevant teams for consideration as part of our ongoing efforts to improve our products and customer experience.

We're sorry to hear about the minor damage to your stair handrail, and we appreciate your understanding.

I hope your furniture provides you with many years of comfort and enjoyment in its new home.

Warmest Regards,

Lauren - Poltronesofà at ScS
Social Media Team

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