poltronesofà - Worthing Opiniones 

312
TrustScore: 4.5 sobre 5

4,5

Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA Worthing, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

So we waited over 4 months for the sofas to arrive (late April 2026) and initially super impressed by the packaging and the delivery guys were lovely. They left and immediately noticed a pull or defec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Received our villa sofa which is lovely but we had ordered two power chair ends or so we thought as the order shows recliner cups which shows that our intent was to have recliners however seems there... Ver más

Valorada con 5 estrellas sobre 5

Had a very enjoyable experience was told the night before of our expected delivery time and again on the following morning. The 2 delivery men were very respectful of our home and swiftly had our... Ver más

Valorada con 5 estrellas sobre 5

From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an esti... Ver más


Información sobre la empresa

  1. Tienda de muebles

Sobre poltronesofà - Worthing

Escrito por la empresa

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Escrito por la empresa


Información de contacto

  • Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, Reino Unido

  • +441917313300

4,5

Excelente

TrustScore: 4.5 sobre 5

312 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(312)

17.433 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A great experience all round

A great experience all round, from the helpful sales rep in store to the friendly delivery guys who took the time to explain how to take the sofa apart if needed. The sofa itself is excellent quality and well worth the wait, I highly recommend SCS.

30 de mayo de 2026
Valorada con 4 estrellas sobre 5

Shop staff helpful at point of sale

Shop staff helpful at point of sale. Delivery crew very good. Furniture good. A couple of issues need sorting out.

22 de mayo de 2026
Logotipo de poltronesofà - Worthing

Respuesta de poltronesofà - Worthing

Ciao Mike,

I hope you are well and thank you for your 4* review.

I am pleased to see that you found the sales team to be helpful and had a positive service from our delivery crew.

I have tried to call you today regarding the issues that you need to have resolved, there was no answer however I have left you a voicemail.
Please feel free to contact our aftercare team on 0191 7313300 or email us at socialmedia@poltronesofa.co.uk and we can certainly take a look.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valorada con 5 estrellas sobre 5

Nice quality sofa

Nice sofa, good quality at a reasonable price. It was delivered on time and the delivery people were professional and efficient - I'd recommend.

16 de mayo de 2026
Valorada con 5 estrellas sobre 5

We ordered our sofas in January and…

We ordered our sofas in January and were given excellent service and an expected delivery week. The sofas were delivered in that time line and the two guys who delivered and set up the sofas were extremely efficient and friendly. Overall, delighted with the service from start to finish.

10 de mayo de 2026
Valorada con 3 estrellas sobre 5

Staff and delivery were excellent

Staff and delivery were excellent. Recliner and sofas are exactly what we ordered, but , lower base cushions on the front faces are creased / misaligned not flat like all the display examples. So am disappointed as it arrived yesterday. To be fair the after sales/ Aftercare team ( Lesley) was very helpful and apologetic regarding this issue and passed the case to Amera group for further review. We look forward to the issue being resolved asap.

12 de mayo de 2026
Logotipo de poltronesofà - Worthing

Respuesta de poltronesofà - Worthing

Good Morning,

I hope you are well.

Thank you for taking the time to leave us your review and for the feedback following your order and delivery.

First of all I am very sorry for the concerns raised with your furniture and will aim to have this resolved for you as quickly as possible.
An appointment has been booked with Emmiera for 08/06/26 where a technician will attend to take a look over you sofa.
Once this has been actioned, and we have received the report, we can then discuss the next steps with you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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