My experience with Matrix DDS has been diabolical. It has now been over five months, and despite numerous attempts to contact them, I receive no response. When I do manage to get through to someone, n... Ver más
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Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Efficient and professional! I needed a thorough check and Tory Bennett handled it like a star. The instructions were very clear and once I uploaded any required documentation the response was immediat... Ver más
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The websi... Ver más
La empresa ha respondido
No problems! They were extremely thorough and clear with what information they required. Their upload process is very friendly as well as professional. 10/10 for speed! People always say these things... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Matrix Security Watchdog, is a leading global provider of pre-employment screening and criminal record checks.
Información de contacto
Davy Avenue, MK5 8HJ, MILTON KEYNES, Reino Unido
- 01420 593830
- hello@securitywatchdog.org.uk
- www.securitywatchdog.org.uk
3,4
Medio
221 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Watchdog team was very quick to…
Watchdog team was very quick to complete my screening . Can’t fault it .
15 de mayo de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Michael,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Quick, easy and efficient
Quick turnaround service.
Instructions were clear and portal was easy to use.
3 de mayo de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Sarah,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Very easy to navigate and staff very…
Very easy to navigate and staff very helpful when queries arose. First class experience.
15 de mayo de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Tina,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Well explained and Easy to follow.
16 de mayo de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi John,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Clear and simple process
System was easy to use. Instructions were clear and the process was smooth.
5 de mayo de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Ifeoluwapo,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Very impressive service.
Very impressive service.
Brilliant communication.
Very quick and efficient service.
15 de mayo de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Jess,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
System very easy to use and service was…
System very easy to use and service was very quick even when asking for further information
12 de mayo de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Alastair,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Respuesta de Matrix Security Watchdog
Hi Jodie,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Really impressed with the ease of use…
Really impressed with the ease of use of the system and the communication from the TSW team. Checks were completed quickly too.
2 de mayo de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Hannah,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
The whole process was seamless
23 de abril de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Joshua,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Smooth, simple process!
Smooth process, easy to follow instructions. Lots of communication about what was happening, both before and during the screening process.
20 de abril de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Daniel,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Straightforward, fast and helpful
Straightforward process, with no surprises and easy to share/upload information. My case officer Rebecca kept things running smoothly and expedited all references, she kept me informed at each stage and would phone me to flag updates before emails hit my inbox, both flexible and accommodating when changes were required.
28 de abril de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Graham,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
Efficient ,professional
2 de mayo de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Oxana,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Very quick and easy process and results…
Very quick and easy process and results were back in a week.
1 de mayo de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
The process gave you prior warning of…
The process gave you prior warning of what info you needed which was helpful. It didn't accept a code I was given to use, I had to re-set it, it was easy and quick to do, no hold ups really. The website crashed at one point due to too many participants, thankfully it saved all my data entered, not too much of a problem. I've never used it before didn't find it too difficult. The e-mails recieved to complete the documents were very informative.
28 de abril de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Dear Sarah,
We’re sorry to learn about your experience. It’s always our intention to provide great customer service and your valuable feedback will helps us to improve our processes. Please reach out to us at swupdates@capita.com so that we can investigate what has happened.
Security Watchdog Team
My experience.
My experience was very smooth and was very happy with the process.
25 de abril de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Dannielle,
Thank you for your review, we are pleased to hear about your positive experience with us.
Thank you again for using Security Watchdog.
Instructions where simple
Instructions where simple, process was easy
17 de abril de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Shannon,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
Excellent service
30 de abril de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi,
Thank you for your review. It is important to us that we provide a great customer experience, and we’re happy that we hit the mark for you.
Thank you again for using Security Watchdog.
The emails were sent on time and the…
The emails were sent on time and the definite responds were given on time.
7 de abril de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Hammond,
We are happy to hear that you had a good customer experience, and we appreciate you taking the time to leave us a review.
Thank you again for using Security Watchdog.
Very smooth and well organised process
Very smooth and well organised process. Personnel were very helpful and explained any issues to ensure an effective and speedy process
27 de abril de 2023
Opinión espontánea
Respuesta de Matrix Security Watchdog
Hi Allan,
We’re delighted to hear about your recent experience with us and thank you for taking the time to share your feedback.
Thank you again for using Security Watchdog.
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