Sell Your Laptop Opiniones 

211
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Best prices that I was offered. Placed order on a Wednesday, DPD collected both laptops Thursday, got email to say being checked Friday and money was in my account Saturday! Might help if a few more g... Ver más

Valorada con 5 estrellas sobre 5

Absolutely fantastic company and amazing, prompt service. Laptop collected free of charge and money sent two days after, the amount was the same as quoted. Highly recommended!

Valorada con 5 estrellas sobre 5

Used a few times now to sell 5 laptops at a time, Excellent Service you get a Text message saying Devices have been Received and the Techs all reviewing. Once reviewed you get Paid. Only issue l hav... Ver más

Valorada con 3 estrellas sobre 5

Process of getting device to you was easy. However, you could do better with having a clearer description of what you consider 'faulty'. I selected Good condition because the device was functioning, y... Ver más

Información sobre la empresa

  1. Asistencia y servicios informáticos

Escrito por la empresa

We guarantee to buy your old laptop for more cash than anyone else! Sell your laptop to us with free collection and receive cash in 48 hours from the point we recieve your item. Complete secure service with Data Wiping Certificates provided. Businesses and consumers welcome.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 71% de las opiniones negativas

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4,5

Todas las opiniones

(211)

70 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good place to sell your old laptop

Super easy to get valuation for your old laptop, great pickup arrangement via DPD and quick processing of payment the next day after receipt of the laptop. Overall a great experience. Wish they could expand to buying other electric appliances as well.

10 de agosto de 2025
Opinión espontánea
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Thank you so much

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Excellent from start to finish. The whole process was simple, collection was prompt and secure and I was kept informed every step of the way. I received the amount I was offered within hours of my laptop being received. Very impressed.

14 de agosto de 2025
Opinión espontánea
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Thank you so much

Valorada con 5 estrellas sobre 5

Great

Great, responsive, fast processing, smooth process. Easy posting everything is taken care of.

13 de agosto de 2025
Opinión espontánea
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Thank you so much

Valorada con 5 estrellas sobre 5

Great Company

Awesome company I just sold my laptop and got the money straight after their inspection. The only problem was when I first wanted to send it to them the DPD postie was a bit rude I think he had a bad day so he just rung and left without even waiting although I was already out. Second time had to get another quote but it went all good.

9 de agosto de 2025
Opinión espontánea
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Respuesta de Sell Your Laptop

Thank you so much

Valorada con 5 estrellas sobre 5

I sent a number of laptops to sell your…

I sent a number of laptops to sell your laptop and after speaking with Sam the manager we were able to come to a mutual agreement on a price as there were some issues with some of the laptops that I was unaware of. They are a fantastic company with good communication and would highly recommend 👏

6 de agosto de 2025
Opinión espontánea
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Respuesta de Sell Your Laptop

Thank you so much

Valorada con 1 estrellas sobre 5

DO NOT TRUST: Company stole cable and papers

I sent my lenovo laptop across having an initial quote of £130, once they had the laptop this was reduced down to £40 due to a screen issue which I had never noticed myself. I declined the offer and was quickly contacted and offered £75 for the laptop instead, such a big increase so soon made the £40 offer seem disingenuous . I still declined this offer and asked for them to send the laptop back. When the laptop was returned it was without its original packaging or paper instructions I had sent with it, more importantly the lenovo charging wire was missing and had been replaced by an unbranded cable which does not even fit my laptop. This company stole from me. I have only became aware of this recently as I had not checked the returned box until now.

3 de agosto de 2025
Opinión espontánea
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Respuesta de Sell Your Laptop

Hi Oliver

Im very sorry to hear this has happened.

Regarding the revision, you were emailed a picture showing the pressure marks which can only be seen on certain colour back grounds, due to this the AI will revise the price to faulty.

As you declined, in some cases we can offer more but if we cant then we will return free of charge.

Regarding the paper work, we do ask that this isn't sent as it can get damaged in transit or lost, we dont need this and no value id lost or gained from having it.

Finally on the charger, if you email us with your address we can send you a branded lenovo charger, the OEM will work the same and be brand new but our intention was never for you to think we have stolen from you.

Valorada con 1 estrellas sobre 5

Would give zero stars if I could

Would give zero stars if I could. That guy taking the calls needs to be sacked. Said he’d get back to me and I booked to sell my laptop 5 days ago! Where is the payment!

19 de julio de 2025
Opinión espontánea
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Respuesta de Sell Your Laptop

Hi Serg

My name is Sam and I am the manager who would have taken the call I expect as I take most calls.

My apologies you feel that myself or another staff member should be sacked due to DPD not arriving to collect your laptop but we only have so much control over when they will arrive.

I did search to provide an update on payment but cant seem to find anyone on our data base under Marcelo or Serg.

If you could email us I would be happy to update with details as we are all up to date with payments.

Valorada con 1 estrellas sobre 5

Not helpful

Not helpful, do not answer the phone after being advised they would get back to me. Customer support lacking

21 de julio de 2025
Opinión espontánea
Logotipo de Sell Your Laptop

Respuesta de Sell Your Laptop

Hi Emily

Sorry we didn't get back to you but our email support is better and we would have updated you on this when you called.

If you have any queries then please feel free to email us or ask for myself Sam and I will be happy to help.

Valorada con 4 estrellas sobre 5

Christine

The company arranged the collection very well — they sent someone to pick up the item and took care of the packaging, so I didn’t have to worry about finding materials myself. The whole process, including the payment, was quite fast. There was a small issue because I gave the wrong account number, which caused some delay in receiving the payment. But Sam was very helpful and resolved the problem for me, which I really appreciate. Overall, I’m very satisfied with the service!

26 de junio de 2025
Opinión espontánea
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Respuesta de Sell Your Laptop

Thank you so much

Valorada con 2 estrellas sobre 5

condition definitions are misleading

Some things worked well - pickup was fast and reliable, payment also made quickly. However I had been quoted £28/30 depending on whether the condition was good or excellent, this was downgraded to £6 and faulty because of scratches (not cracks) on the casing. This isn't in accordance with the definitions of condition stated on the website where only cracks would be defined as faulty, so I have been misled. I was asked to accept the new price but only given 48hrs and not told I had a 48hr window, after which it went through automatically. I tried to raise this with the company as they advertise live chat mon-fri 9-5 but it was unavailable in those hours. Messaged them instead, its now been a week and heard nothing back. Not impressed.

Update 19/09: after the company's comment below to get in touch again I emailed them on 11/08 with the details but have not had a reply.

3 de julio de 2025
Opinión espontánea
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Respuesta de Sell Your Laptop

I am sorry but in some cases the AI can automate the price incorrectly.

Please email us and I'll be happy to update the price if the conditions were good and you have been paid as faulty by mistake.

Valorada con 5 estrellas sobre 5

Definitely recommend

First search result for selling a laptop. Easy to book, arrange pick up and receive payment. They sort everything for you and give honest evaluations. Great communication, definitely recommend.

11 de julio de 2025
Opinión espontánea
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Thank you so much

Valorada con 5 estrellas sobre 5

Great working with this company

Great working with this company – professional, efficient, and reliable. Looking forward to future projects

10 de marzo de 2025
Opinión espontánea
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Thank you so much

Valorada con 5 estrellas sobre 5

We recentReliable and Efficient Bulk Laptop Recycling Servicely worked with…

We recently worked with SellYourLaptop.co.uk to recycle a batch of over 50 old laptops as part of our office tech refresh, and the entire process was seamless from start to finish.

From the initial enquiry, their team was responsive, professional, and well-organised. They provided a competitive quote quickly and arranged secure collection at a time that suited us. The data destruction certificates for each device gave us full peace of mind around compliance and data security – a crucial factor for our business.

What really stood out was their transparency and efficiency. There were no hidden charges, and the agreed payment was processed promptly once the devices were inspected. It's clear they specialise in bulk tech buybacks and know exactly what businesses need.

If you're an organisation looking to offload IT equipment responsibly and get fair value in return, I highly recommend SellYourLaptop.co.uk. We’ll definitely be using them again for future tech refresh cycles.

30 de junio de 2025
Opinión espontánea
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Thank you so much

Valorada con 2 estrellas sobre 5

The quote is a honeytrap

They never have any intention of giving you the price on the website.

7 de julio de 2025
Opinión espontánea
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Respuesta de Sell Your Laptop

Hi Rob

Im sorry you feel this way but you are shown why the orice has been revised ad we are completely transparent and also if you are not happy, we can return to you free of charge.

We can only provide the price on the website if the condition is as stated and if it isn't we cant sell for as much so need to revise or we will lose money.

Valorada con 5 estrellas sobre 5

Recommend

Good company- easy to reach with any queries, laptop in working condition even though it was one they don’t accept still offered £20 after calling them

4 de julio de 2025
Opinión espontánea
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Respuesta de Sell Your Laptop

Thank you so much

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