Someone opened a fraudulent account in my maiden name, I called their credit department and they were dismissive and incompetent dicks. Filed a complaint with the credit bureau.
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Consulta las opiniones de los clientes
Terrible service. I purchased and item ana sending it back + the restocking fee cost me more than the merchandise. Will never purchase from this company again.
Waited months to get the candle holder part of my order only to find both of them defective. One glass sconce is placed crooked the other too loose to hang on the wall without the glass falling off C... Ver más
Can I give a negative number? Seventh Avenue says they have a rebate program available. If you make a purchase, you will have the option to sign up. I made 3 purchases, 2 over the internet, 1 over t... Ver más
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Worst company ever
Worst company ever! I have a credit limit of $250. My first order was $146 total tax and all I have been paying my order off over the last 8 statements. I had a $17.50 balance I just paid off today leaving my account with $0 balance. I tried to place an order for a total of $156 today and they are wanting 33% of a down payment. Why the hell have a credit limit if need to put a down payment down? Makes absolutely no sense. Paid my account to $0 cancelled the order and screw their business.
I love seventh ave.
I have ordered alot of things from seventh avenue and i have not had any problems with my items. The delivery is quick and the customer service is great. Everything i ordered was great quality
i have been with seventh avenue for 4…
i have been with seventh avenue for 4 years never had an issue paid my balance off ii full which i feel good about and this account will be closed
FANTASTIC!!!
Don't understand why so many Negative Reviews here...... Other than CUSTOMERS THEMSELVES, CAN BE RUDE!!!!..... Seventh Avenue has good Quality Products and GREAT CUSTOMER SERVICE !!!.... I've been a Customer for several years now and never had a problem that couldn't be fixed. Although Shipping is a little Pricey, you can find UNIQUE Products with the ease and convenience of the Credit Payment Plan. I've made MAJOR PURCHASES, along with smaller ones, here, and altho there were a few problems, CUSTOMER SERVICE WAS FANTASTIC!!! My EXTRA LARGE FIREPLACE stopped working soon after I received it several years ago, and I was sent a REPLACEMENT INSERT for FREE Without having to return the Defective one, and the Replacement is still working today!!! Also my WASHING MACHINE was severely Dented and, IMMEDIATELY, a Replacement was sent out with a Return Label and FREE PICKUP !!! Since the Replacement Washing Machine was also Dented, but not as bad as the first, I was offered either another Replacement, or a GENEROUS DISCOUNT, and after making sure it functioned properly, I chose and received the GENEROUS DISCOUNT!!! My Livingroom is full of BEAUTIFUL Lighting and Wall Decor from here and it is SPECTACULAR! This is a place to find UNIQUE Products that you can't find anywhere else. I HIGHLY RECOMMEND Seventh Avenue and I APPRECIATE the Credit, the Unique Products, and the FANTASTIC CUSTOMER SERVICE TEAM!!!
Closing Account
I had an account with them and it took many months and phone calls to get them to close my account which was paid in full for several months.
Terrible customer service
I wish i had seen these reviews. Obviously they dont care. I will never buy from them again. 1st priduct didnt match the color in cataloug.i cencelled before they ahipped but they shipped anyway and had to go to trouble to send back.
2nd item came but it aas the pandemic and i got laid off and tried to get them to not give me a late charge. I paid the bill today but tjey tacked on 3 late charges and turned me over to collections for a set of sheets i bought in late february. Lastly tried to contact them 2 times .the 2 people i got barely spoke english and connection was poor. Terrible company will never use them again
What a joke
I order through seventh ave and Montgomery ward which is apparently the same company along with Swiss Colony I disputed a charge that Swiss colony states I made with them and since I did that they took away my credit with seventh ave and Montgomery ward. I have never missed a single payment with either of those. And if I would’ve ordered something through Swiss colony I would have never missed a payment with them either. That’s OK if they do not want my business I will shop elsewhere just terrible for a customer who always pays on time.
I absolutely love seventh Avenue I've…
I absolutely love seventh Avenue I've gotten many things from outside picnic table it was awesome loved it to shoes loved them very comfy also have gotten a few decor items for my house like a family plaque hanging only wall with out last name on it. I'd give more than 5 stars if available!
Package is lost by Fedex
Package is lost by Fedex. I keep getting excuses and they refuse to replace. Horrible company will never use again.
Terrible Customer Service!!!!!!!!!!
They didn't ship our order, cancelled it, didn't contact us, when we called they wouldn't explain why. gave us the run around. Very unprofessional, AVOID!!! :(
Worst company ever
Worst company ever! Total scam. No matter how early monthly payments are made to them, they send out late notices constantly and call repeatedly claiming monies are owed. Don't waste your money or time. It's not worth it.
This company is Very Unethical
This company is Very Unethical. When I originally ordered my product during shipping I had to call FedEx because Seventh Ave. customer service said "they have no way to track a package." Then when I received the product the product was of poor quality and damaged. I called customer service to return and get a refund and could not believe what I was hearing. I requested a refund and told the customer service rep the product was damaged and of poor quality. The customer service rep then said I would be responsible for paying the shipping. After an argument of 10 minutes and the rep acknowledging I should not have to pay for shipping on a damaged product we moved on to the taxes on the product. The customer service rep then proceeded to tell me I would have to pay the taxes on the product. I told the rep why would I pay taxes on a returned item. After a long argument and a conference with a manager they agreed a customer should not pay taxes on a returned item. Unbelievable. Now to return the item the customer service rep said they had to mail out the return labels and could not email the labels. Stay Away from this company!
Very risky to your credit score..
I've been a seventh Avenue customer since 2012 and have always paid my account off completely or I've at least made the payments on time...after i ran into financial difficulties over the last few months,seventh avenue has reported my account as late to transunion....What I'm not happy about is the fact that they haven't reported any of my years of outstanding payment history,but they report my recent negative payment history.....To sum it up,I'll suggest a person pass up on this buy now pay later outlet known as seventh avenue..they are all risk and no reward because they dont even report your positive payment history,but quickly report your missed payments..
I have been a loyal customer for years…
I have been a loyal customer for years and these people are despicable. After I closed my shop I m trying to pay off 15,000 in debt left from that. So far iv paid 5,000 off o had to unroll credit counseling. These people seventh Avenue report to the credit bureau that I am 120 days late dropped my score 10 points after they excepted an agreement from american financial. There are people out there that dont pay at all but they want to stab me in the back report a lie that I'm 120 days past due. When I called them to ask them to correct it they tell me there reporting I'm in credit counseling but dont lie say I'm not paid in 120 days. BAD BUSINESS,!!!!!
Beware of seventh Avenue
They will go out of their way to screw you over.
I'd give them less than one star if they'd let me. Their items are WAY overpriced and not very good quality at all. Most of the clothes I bought 8 months ago have come apart by now. I missed one payment of $25 and they ruined my credit. They never called to remind me or take into account that with the Coronavirus, things fall through the cracks. As soon as I realized my error, not only did I pay the $25, but I paid the whole balance off. I asked them nicely to forgive my error and take it off my credit report. They rudely refused. I hope and pray that everyone in their credit department gets sick and forgets to pay the tiniest of bills and it ruins their credit. I was trying to buy a home and I hadn't missed a payment with anyone in 22 months and they completely screwed me over. That is not good business. If you are human and occasionally make errors, don't screw yourself by doing business with these jerks.
They charged my card UNAUTHORIZED
They charged my card UNAUTHORIZED. And they are making me wait 5 to 7 business days instead of putting the money back on my card right away. Not to mention they have cheap crap. Do NOT bother with this place. Nor Ginnys nor Country Door. They are all the same.
Worst company
Worst company! Ruined my credit due to an address change. Their system did not recognize me as the same person so they separated me into 2 accounts. Refused to help to correct the situation no matter how many times I called. Charged me late fees even though I paid extra on the one account I knew about. Incidentally they closed the account I knew about and was paying extra to! Stay away from them!! Bad service! Save yourself the headache
I just had the worst experience with a…
I just had the worst experience with a supervisor named Ryan. I received a telephone call tonight telling me a payment had not been received since November of 2019. I called to let them know that was impossible because I had auto-pay. After a long discussion and my insistence that I did not stop auto-pay. I was told that if you have a 0
Balance and you have not purchased anything in 3 months, their system removes auto-pay. So all that time I was falsely believing everything was fine. When in fact, it wasn’t. So, I paid what they were requesting including late payments even after the supervisor admitted it was Seventh Ave cancelling the auto pay which I knew NOTHING about. Not only that but the missed payments will be reported to the credit bureau. Thank you Seventh Avenue for your transparency in keeping your customers in the loop. I have been a good customer for years and this is how I’m treated!
I will pay my balances off and then I’m done!
Save yourself a headache and run away!
Crappy customer service
What someone did to my credit line. By not doing there job right
I call and changed my address on one page it was change on another it was not .so they open me another account .i had 1700 dollars in credit. Now they say I only have 400.dollars credit line .i ask if I only have 400 how did I charge 1100 I ask and she hung up on me. Well I guess they don't want my money anymore after 4 or 5 years this is how your treated .your lose not mine
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