Someone opened a fraudulent account in my maiden name, I called their credit department and they were dismissive and incompetent dicks. Filed a complaint with the credit bureau.
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Consulta las opiniones de los clientes
Terrible service. I purchased and item ana sending it back + the restocking fee cost me more than the merchandise. Will never purchase from this company again.
Waited months to get the candle holder part of my order only to find both of them defective. One glass sconce is placed crooked the other too loose to hang on the wall without the glass falling off C... Ver más
Can I give a negative number? Seventh Avenue says they have a rebate program available. If you make a purchase, you will have the option to sign up. I made 3 purchases, 2 over the internet, 1 over t... Ver más
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The worst company Ever
The worst company Ever. I've been paying on my account and kept it up to date. Paid online. Now the weasels are saying they haven't received a payment for 2 months. Yet on Line it's saying g no payment due till next month. Tried calling them and of course no one can answer my question till next week day. They try to overctalk you never will I Ever order from this company again. Horrible
Fraudulent Thieves
My mother ordered a bed from this horrible place, which I originally advised against bc literally everything that she here from here comes broken or stops working after MAYBE a week. The bed is heavy af AND ONLY HAS SPRINGS INSIDE IT! NO PADDING. JUST SPRINGS. It is so horrible it doesn't even stand up right, it folds in half! Try to sit on it and you'll feel a spring trying to force you off it. Lay on it and you may slide to the middle where it folds and all you can feel AND HEAR are springs popping into your body like a boxer punching their worst enemy. Called for return materials months ago and they haven't sent a gd thing. My mother is 65 and bc of this, took a 2nd job BC SHE STILL HAS TO PAY IT OFF. This company grosses me out the way they treat people, the products they send, and their lack of integrity. People who can't afford anything other than layaway type payments, use other sites like afterpay, or just about anywhere but this company. Who raised these thieving clowns??
I also would like to leave zero stars!
I also would like to leave zero stars. My mom tried to make her normal payment and the guy on the phone took out a DOUBLE payment from her account. NEVER ORDER FROM THIS COMPANY EVER AGAIN! Fo to Stoneberry!
I would love to give a minus stars…
I would love to give a minus stars review. I ordered a set of canisters for $49. and a canvas painting which I returned. It cost me $30 to return the canvas. When I called to payoff it cost me $49. plus $39 shipping plus other charges which came to $99. So processing fee was $2.00.There should be a law against highway robbery. Never ever buy one thing from them
Absolutely terrible service.
False Approval
I was sent a pamphlet in the mail saying I was approved for $400.00. I ordered a bed. I informed the customer service Rep that I have titanium through out my body and to expedite the shipping. I expressed that I am moving into a new place and that I will be sleeping on the wooden floor till the bed arrived. I called the day of delivery to get an estimated delivery time and they said that my bed wasn't shipped and that I need to put down a down payment. No one called me to inform me of the issue. Now I spent all of my money on moving expenses and have no money left for a bed. Sleeping on a hard wooden floor and in a lot of pain! If they would of called me, I could of bought a bed elsewhere.. I took the day off from work on the day of delivery, so lost a full days worth of income.. This company is shady and does not care about their customers..
Seventh Avenue had me paying for 2…
Seventh Avenue had me paying for 2 accounts im thinking that I have paid the account off. Another a count appears and they turned in a late payment on my credit score which dropped 3 points
I ordered a garden item when i received…
I ordered a garden item when i received it it was smaller then expected so called to send back .they sent me a card to send back sent it back then received a bill for.$28 90 to pay for the shipping .i called them well thats our policy .i was mad so didnt pay right away. so now im being harrassed by a mrs lewis .well i sent a check out to get her off my phone.so she still calls so tried to call her at the number she left but it doesnt go to her.anyway again i told them i sent the check.AND don't send me any more catalogs im not interested. i ve got amazon they don't charge to send something Back.and i really like amazon
Credit limit
I made my application and was approved for $400 credit limit, I ordered over $300 in product after making 3 payments a total of $150 they hade my credit limit at $100 and said it was always $100...then how do you finance over $300...I'm done with them and there scamming people
Don't bother
Wow, I can see right through the paid reviews on here by the use of love over and over again. Its furniture, calm down with fake a$$ 5 star reviews. This is a company, not your high school sweetheart.
I will not say this is the worst company ever because that would be hyperbolic considering all the evil companies out their. I will say they have horrible costumer service though.
My story is a simple one. I ordered a chair and I received an email telling me my order had shipped and would arrive by april 18th. Then I received a second email telling me my product was on the way and would be arriving earlier than expected. The new date was April 14th. Then FedEx (the shipping handler) said they were on their way to deliver. It never arrived, so called 7th Avenue to find out what happened and they told me they don't track the packages cause that's my job. They told me to be patient. 5 days go by and my order has still not arrived so I called back. This time customer service is openly annoyed with me for asking them to do their job and find out what happened to my stuff. The lady almost lost her temper when telling me they had 18 days to deliver and not to call until the 18 days where up. On the 19 day I called back and once again was greeted with contempt by another rep.. this one almost seemed nice until I asked when my order would arrive. Then the tone changed to excuses and how I would need to wait a couple more days before they could take my complaint seriously. April 24th I called and this time they asked if I had contacted the shipper? So asked if she had, since it was their shipping company. She told me it was not her job to call FedEx to ask about my order. She said that was my responsibility. So I do call and find out what I had suspected the whole time. It was nowhere to be found.
When I called back to 7th they asked what i wanted to do and i asked for my money back of course.
I have worked in shipping and recieving and worked in the customer service industry, but what I experienced was neither. I feel they will not be a company for much longer with this blatant disregard of it's customer base. My opinion is don't bother with this company just because no one seems to want to work there anyway.
I have never owned an account with this…
I have never owned an account with this unscrupulous company & never will. This company has allowed someone to fraudulently, open an account in my name. I have completed a sworn affidavit via government identity theft website & filed a dispute with the company as well, as all 3 credit bureaus. I have never resided at the address company alleges, that it shipped merchandise to me. Also, I have an excellent payment history with all creditors, that are legitimately mine, but this company has refused to remove this account from my credit profile. Credit department at this company stated that 1 payment of $ 100.00 was paid toward this fraudulent account , that was opened in August 2020 and nothing since. All that is needed to be done is check my signature against the signature of who opened this account. Also , they (Seventh Avenue) have record of method of payment for the one payment they say was made this too, will ascertain , that it was not me. This company has destroyed my credit profile, when it can be easily verified, that this is a fraudulent account that has been opened in my name , yet this company has failed to remove this item from my credit history and instead, reported to credit bureaus, that this fraudulent account is accurate as being mine. This company has assessed me to be delinquent in the amount of 2,973. I pay all my creditors, directly ,from my bank account online and have done so,for years. I have resided at my current address for the past 27 yrs. & pay mortgage at this address. Never have I resided at the address in question.
Pissed, & frustrated,
E Mehtab
You really should be able to pick NO…
You really should be able to pick NO STARS!!!!!!!!
Waited for 4 months for the LOUNGER SOFA BED..... NOTHING NOTHING LIKE THE PICTURE!!!!!!!!!
The cushion & the pillows were 1 inch thick!!!
You can feel the wood rite when you sit on it!
399$
GARBAGE
RETURNING IT, & told them I'm not goin to pay to ship it back. They are paying!!!! I made sure of that!!!!!!
Customer Service directed me to another (i guess) higher up customer service & both of them could of cared less!!!!!
Back round Christmas, i talked to 2 men in customer service & they were a JOKE ALSO!!!!!!!!
This company is the most unscrupulous…
This company is the most unscrupulous company I have ever dealt with. I was charged for product I ordered 2 months ago today. I was told that they don't charge until they ship the product yet they charge the shipping costs before items are shipped. I was given 3 different delivery times ranging from 3 - 12 days. If the product is not received I can begin the claim process in a month. Do not give this company any business.
Some my orders never had delivered…
Some my orders never had delivered date, delivered late. One was Christmas present ordered and had cancel got 2 email where was on back order first one I said oh ok next was it wouldn't been shipped til mid January so nope and the shipping price is outrageous I had 1 or 2 things and it individually they were less than the shipping smh I didn't even order it I be glad when it's paid off
This company is horrible
This company is horrible. I ordered cabinets a few months ago. At the time I called in to ask about credit limit. They told me to order them and if it goes through I was approved for enough. Order went through now two months later they reported half that credit limit to credit bureaus and because that put me over the limit it dropped my score almost 30 points after I've made two payments on time. When I called I asked why the sale wasn't declined if I wasn't approved for enough of a credit limit and the representative laughed. I'll pay it off and cancel. Do not order from this company. I'll be reporting them further.
Worst company and customer service ever
I have been with Seventh Avenue for about 6 months now and I pay way over the amount of my payment that is due.I am always on time and they even gave me a 1500 dollar credit increase just a week ago.Soon as I tried to use it they suspended my account for 30 days.One representative said it was because I was ordering from the affiliated companies and another representative said it was because of security reasons.Then two others said something totally different.I have no idea what that has to do with me ordering anything from their catalog when I pay on all my accounts on time.When I do order my items are less than $250 and the other companies did not have a problem with me ordering anything from them.Seventh Avenues customer service workers were so rude and nasty.They left me on hold never came back.They ignored me when I was talking and they all gave me different reasons to why my account was suspended.I am paying this account off and closing this account.This is the worst company and customer service I have ever seen!
I wish there was a no star option
I wish there was a no star option. I’ve had an account with seventh Ave and Monroe and main for well over a year. I recently got married and changed my last name and both seventh Avenue and Monroe and main attached my account to someone else’s with credit issue and shut my account credit limit off. I will be filing a complaint with the BBB as well. Merry Christmas
I ordered a table
I ordered a table, I was so happy. I love my new dinning room set and the payments are great for someone on SS. I am in the process of getting a new Microwave Cart. They gave me a chance and my credit score is getting better everyday. Thank you Seventh Ave. To me its worth it, and I will continue to work with them.
I have ordered many items through 7th…
I have ordered many items through 7th Avenue. No regrets! Quality and unique items! I make my monthly payment and have it reported as good credit to my credit report!! All in all a win-win situation!
The product I bought was an Over the…
The product I bought was an Over the sink oak brown shelf. Item Number #AARY5 , PLN# 6859544 PO#7PE387650 the top shelf Letter A had four holes missing to mount the left section to the rest of the unit. I copied the hole positions from the right side to the left side and had to drill my own holes in order to mount the whole thing together. The product is nicely made but the fabrication of these products should be assembled at the plant, and the problem should be fixed before it leaves the production floor!!! I should be compensated for the inconvenience of fixing a defaulted product!!!
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