Seventy Three Opiniones 

395
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

No complaints. Very competitive price (cheapest sale price on line at the time of purchase) for a good make of boot. Lightweight, good fit and easy to break in. Postage/Packing etc as expected. Wou... Ver más

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Valorada con 5 estrellas sobre 5

Went into Manchester arndale centre shop , very very helpful, I needed 2 pairs of some toddler boots , they only had 1 pair in stock but they ordered the other pair to be delivered to my home , whi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service, very quick delivery. Delighted with my purchase which also happened to be on sale. Would absolutely shop here again.

Valorada con 4 estrellas sobre 5

I went to the shop in Tunbridge wells where I was served by 2 very helpful young ladies. They arranged for a pair of shoes to be delivered to my homes they didn't have my size in stock and they arrive... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zapatería

Información proporcionada por diversas fuentes externas

Seventy Three are an official retail partner for Timberland and The North Face and have been delivering an extensive line of casual and performance footwear, apparel, equipment and accessories since 2010. We launched our very first store in Bath and it's been a busy few years since with a series of Timberland, The North Face and Havaianas franchise stores opening across the UK. We are passionate about the great outdoors and therefore we want to provide our customers with the ultimate choice in outdoor clothing. We will endeavour to fulfil all of your needs whether its casual everyday lifestyle clothing you want or performance wear for activities such as hiking, trekking, skiing or snowboarding. Our aim is to provide our customers with an ultimate range of functional and everyday wear without compromising on your look or style.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

395 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(395)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Return not processed

Changed returns policy during period between purchase, delivery and return. Did not make me aware and lack of guidance on how to return. Return apparently not recieved which would have left me 100 GBP out of pocket had I not enquired. No one answers helpline listed on website but resolved quickly once I went through local store branch,

28 de enero de 2020
Opinión espontánea
Valorada con 3 estrellas sobre 5

No longer reachable?

Delivery was pretty quick but as soon as I bought the boots the company’s website went down and was inaccessible which made me concerned about its legitimacy.

28 de enero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Website down. Can’t email, can’t phone. No contact.

After I placed my order the website went down. I have received the item but need to return it as it’s not the right fit. However the website it down and I can’t find a returns address as it’s down and has been for 3 days. I finally managed to track down a phone number which just has a pre recorded message that said they’re having technical difficulties. I’m pretty sure your website crashing doesn’t stop you being able to answer the phone. The answer message has an email address so I sent one to that and all I got back was another automatic message saying they were having technical difficulties.

I am extremely unimpressed, the lack of service makes it feel fraudulent. I’m stuck with an item I need to send back and absolutely no way to contact the company which is appalling. You should at least always be able to speak to someone.

25 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, very quick delivery. Delighted with my purchase which also happened to be on sale. Would absolutely shop here again.

21 de enero de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

I have recently bought a pair of…

I have recently bought a pair of timberland boots and I am happy with the purchase, they are as described, not a single issue. But not so with the whole experience of buying from Seventy Three. It should be made clear that Hermes, the currier that is used at present does not rearrange deliveries, it does not deliver to pick up points, it just gives you the options of shed or neighbour.
I asked one of Seventy Three about redirecting the parcel just after the purchase and I was told I could after it was scanned. Knowing what I know now, this is plain lying.
Why not using other curries that yes they offer the aforementioned services? Why not offering in the purchase process if we want the parcel deliverd to a Timberland o North Face shop, depending on what we buy straight away? Why do we have to confide our purchases to neighbours? I think Seventy Three should make a few changes if they want me to buy again from them. For now, I'm sorry, too much nonsense and hassle.

20 de enero de 2020
Opinión espontánea
Logotipo de Seventy Three

Respuesta de Seventy Three

Hello Rafael

Thank you for your review. We are sorry to hear you weren't able to rearrange the delivery. Your feedback will be passed unto the relevant department for such incident not to reoccur again.

Seventy Three

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