ShuttersUp Opiniones 

1854
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The best decision I could have made! The shutters are absolutely out of this world and have completely transformed my home. My house looks beautiful, and I honestly couldn’t be happier with the r... Ver más

Valorada con 5 estrellas sobre 5

We are a very happy family and cannot thank the team at ShuttersUp enough!I originally found them through social media, and I am so glad I did. Our only regret is that we didn’t get them done years... Ver más

Valorada con 5 estrellas sobre 5

I had received my Shutter in time for Christmas I am so so happy and excited all in one my window looks so beautiful inside and out ...thanks to Shutter up for making my window look beautiful.

Valorada con 5 estrellas sobre 5

We’re absolutely delighted with the shutters Alfie from Shutters Up installed for us. He fitted shutters to two bay windows and one single window, and they look fantastic. Alfie was extremely pol... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de tratamiento de ventanas
  2. también en la categoría
  3. Diseñador de interiores
  4. Tienda de muebles
  5. Tienda de persianas

Escrito por la empresa

ShuttersUp is a leading UK specialist in premium window shutters, built on 20 years of experience delivering exceptional craftsmanship and service. Founded by Ross and Ashley, the business was created with a clear vision: to become the UK's most loved service. Providing exceptional products and service that surprise and delight our customers. Our industry-leading 15-year warranty, offers long-term peace of mind and confidence in the quality of our shutters and workmanship. Every product we supply is made from premium materials and precisely fitted to enhance both the style and functionality of each home. The ShuttersUp team are highly trained and share the strong service ethic and commitment to going above and beyond for customers. From initial consultation through to installation and aftercare, every detail is handled with care and professionalism. Our dedication to excellence is consistently recognised through outstanding customer reviews, highlighting our reliability, attention to detail, and friendly approach. At ShuttersUp, quality, integrity, and customer satisfaction are at the heart of everything we do — making us the trusted choice for homeowners who want premium shutters installed by experts who truly care.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(1854)

174 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I wished I never bought shutters from…

I wished I never bought shutters from them they look really look cheap and falling to bits not going use ever again.
What a waste of hard earned money

1 de junio de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Ghuraba,

Thank you for your review. We’re sorry to hear about your experience.

Unfortunately, we have been unable to locate your order from the information provided. We would very much like the opportunity to investigate this further and understand what has happened.

Please contact our dedicated Customer Services team at customerservices@shuttersup.co.uk or call us on 0208 776 1484 with your name, address, and any order details you have available, and we will look into the matter as a priority.

We look forward to hearing from you and working towards a resolution.

The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Great Company

ShuttersUp provided service from beginning until the shutters were fitted. Great craftmanship. We are absolutely delighted with our shutters and would highly recommend them.

31 de julio de 2025
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Sylvia,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you’re so pleased with your new shutters and that you were happy with the service from start to finish. It’s great to know the craftsmanship met your expectations and that you’re enjoying the finished result. Thank you so much for your kind review!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 1 estrellas sobre 5

closed showroom during working time

just spent 1 hour and 20 minutes to choos shutters in their showroom. It's closed. WhatsApp support has no idea what to say about it. They don't answer if someone will be there today. they just asking to write them or call them. the most unpleasant experience I've ever had. Yours right hand doesn't even know where left hand is. complete shit.

1 de junio de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Thank you for bringing this to our attention, and please accept our sincere apologies for the wasted journey.

Unfortunately, on this occasion there was an unexpected power cut for us and the local area, which meant we had to ask our showroom staff to work from home while the issue was resolved. We appreciate that this was frustrating, particularly as you had travelled to visit us.

Following your feedback, we have reviewed our communication procedures with our online support team to ensure they are kept informed of any unexpected closures or disruptions in the future, so that customers receive accurate information before making a journey.

Under normal circumstances, and unless there are unforeseen emergency situations, we always have staff available in the showroom during our advertised opening hours.

Thank you again for bringing this matter to our attention and helping us improve our processes.

Warm Regards,

The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Excellent service from Shutters up from…

Excellent service from Shutters up from start to finish.

14 de enero de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Zoubie,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear you were happy with the service from start to finish. We really appreciate your feedback and support.

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Pleased with the service …

Very pleased with this company overall - from start to finish, everything was just perfect - Thank you

26 de mayo de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Natalie,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you were very pleased with the service and that everything went smoothly from start to finish. It’s great to know you’re happy with the overall experience. Thank you so much for your lovely review!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Open and shut

Both the initial visit and the subsequent survey were conducted by helpful and efficient individuals. The installation took place 16 weeks later as planned , and the fitter was professional and efficient . Installation was in two rooms and all work was completed in half a day. The fitter cleaned the areas that he had worked in and then demonstrated the working of the shutters. They look good and do what we wanted them to do.

16 de febrero de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Paul,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you were pleased with the service from the initial visit through to the survey and installation. It’s great to know our team were helpful and efficient throughout, and that the fitting was completed smoothly and to schedule.

We’re especially pleased to hear that the installation was carried out professionally, everything was left clean and tidy, and that you were shown how to use your shutters before we left. Most importantly, it’s wonderful to know they look good and are doing exactly what you wanted them to do.

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Exactly what we wanted.

Initial surveyors were both very professional and discussed all my requirements in detail. Bradley who fitted the shutters worked to just as high a standard. The two sets of shutters are perfect, very good value for money and we are delighted with the whole project from start to finish

9 de febrero de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Peter,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that the initial surveyors took the time to understand your requirements in detail and that Bradley delivered such a high standard of installation. It's great to know you're so pleased with both sets of shutters and feel they offer excellent value for money.

We really appreciate your kind words about the whole process from start to finish, and thank you so much for your lovely review.

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 4 estrellas sobre 5

The shutters and blinds are good

The shutters and blinds are good. Robert promised to come and see them after they were installed, but I was a bit disappointed that he did not come.

31 de enero de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Nicole,

Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that you’re happy with your shutters and blinds overall.

However, we’re sorry to hear that the follow-up visit you were expecting did not take place. If this was promised, we completely understand your disappointment, and we apologise for the miss in communication.

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Shutters Up were great to work with…

Shutters Up were great to work with from start to finish - fantastic product, stellar sales and measurement process - faultless and hassle free installation. Don’t even bother looking elsewhere if you need shutters. My only regret is that I have now run out of windows to fit shutters to!

30 de mayo de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Lesley,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you had such a smooth and hassle free experience from start to finish, and that you're so pleased with both the product and the service throughout the process. It's great to know the sales, measuring, and installation teams all delivered to such a high standard.

Your kind words and recommendation mean a great deal to us, and we especially love your “no more windows left” comment!
Thank you so much for your fantastic review!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Amazing

From start to finish shutterup were a wonderful company to deal with.

There employees are all lovely people. They kept me informed from all the way through the process.

My shutters look amazing. I’m actually in love with them.

Thank you Shuttersup, keep doing things the way you do them you’re , all amazing.

I fully recommend this company.

21 de enero de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Jenny,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you had such a positive experience from start to finish and that our team kept you well informed throughout the process. It's fantastic to know you're so happy with your new shutters and that you love the finished result.

Your kind words about the team and your recommendation mean a great deal to us, thank you for taking the time to share them.

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Very friendly company

Very friendly company, good product expertly installed. They look good too. Very good value. Cannot fault them.

12 de marzo de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Bhaskar,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you're pleased with both the product and the installation, and that you're happy with the overall value and look of your new shutters. It’s great to know the whole experience was a positive one for you. Thank you so much for your kind review!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Just amazing service with lots of…

Just amazing service with lots of advice and help from start to finish. Very helpful friendly company.

5 de marzo de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Susan,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you received great advice and support throughout the whole process and that you found the team helpful and friendly from start to finish. It’s great to know you’re happy with the service.

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 2 estrellas sobre 5

The salesperson brilliant, shutters not so much.

The salesperson was brilliant, however my understanding was the shutters would provide full blockout with noise reduction. This was an important factor in my request as my husband has insomnia.
Regrettably this is not the case.
I still need to put a black out sheet behind the shutters, which is inconvenient to do every day.

29 de julio de 2025
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hello,

Thank you for sharing your feedback. We are truly sorry to hear that you are unhappy with your new shutters and your experience with our service. It is always our goal to deliver excellence, and we are disappointed that we fell short of your expectations on this occasion.

We want to look into this for you immediately, but we are currently unable to locate your order using the details provided in this review. Could you please reach out to our dedicated customer service team at customerservices@shuttersup.co.uk or call us at 0208 776 1484? We will treat your case as a matter of urgency and work to make things right.

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Great job from start to finish ,

Great job from start to finish ,
Friendly staff , and visits to the property
Were well explained and helpful in choosing the right product !
I would highly recommend Shuttersup .
Fair amount of lead Time so plan ahead
For renovations to rooms ..
Shame we can’t produce shutters in the UK , I think you’d be on to a winner ..
Maybe someone would tap into this manufacturing ,

28 de mayo de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Stuart,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you were happy with the service from start to finish and that our team’s visits and advice helped you choose the right product for your home. It’s great to know you felt supported throughout the process and are pleased with the end result.

We also really appreciate your feedback regarding lead times and your comments on manufacturing. Customer insights like yours are always valuable and help us continue to improve where we can.

Thank you so much for your thoughtful review and recommendation!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Great experience

From the sales person to fitting .delighted with the service

28 de mayo de 2025
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Chris,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you were pleased with the service from the initial sales visit right through to installation. It’s great to know everything met your expectations.

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Outstanding Shutters business

From the moment the salesman came right to the fitting of the shutters this company is outstanding & so professional. No pushy salesman just an amazing helpful nice man. The fitter was very professional, polite, smart & did an amazing job. Thier back office team kept me informed at every stage of the process. To be honest I haven’t dealt with a company so good in years. Buy with confidence from this company you won’t be disappointed. Also they beat two competitors prices. I would definitely recommend this business absolutely outstanding

23 de febrero de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Wendy,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you had such a positive experience from your first appointment through to installation. It’s great to know you felt well looked after by our sales, fitting, and office teams, and that the process felt professional, helpful, and pressure free throughout.

We’re especially pleased that you’re happy with the quality of the installation and the communication at every stage, and it’s great to hear we were also able to offer you strong value compared to competitors. Thank you so much for your fantastic and detailed review!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Special thanks to Lance who provided detailed processional quote and Jake for easy and quick fitting. Would highly recommend.

24 de abril de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Jeremy,

Thank you for choosing ShuttersUp to install your shutters!

We're delighted to hear that you were pleased with the service from start to finish. It's great to know that Lance provided a detailed and professional quote and that Jake ensured a smooth and efficient installation. We'll be sure to pass your thanks on to them both.

Thank you for your recommendation and thank you so much for your kind review!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

We absolutely love our shutters!

We absolutely love our shutters! The service we received was excellent throughout the whole process from ordering to installation. The bespoke shutters are beautifully made and were professionally fit and there was minimal mess in our home too. We highly recommend SuttersUp and would definitely use them again in the future.

30 de octubre de 2025
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Louise,

Thank you for choosing ShuttersUp to install your shutters! We’re delighted to hear that you absolutely love your shutters and that the whole process, from ordering through to installation, was excellent for you.

It’s great to know you’re pleased with the quality of the bespoke shutters and the professional installation, as well as the care taken to keep your home tidy throughout. We really appreciate your recommendation and kind words. Thank you again for choosing ShuttersUp!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Professional throughout and a quality…

Professional throughout and a quality product, Delighted with the service we received

27 de febrero de 2026
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Rita,

Thank you for choosing ShuttersUp to install your shutters! We’re delighted to hear that you were happy with the service and found everything professional throughout.

It’s great to know you’re pleased with the quality of your shutters as well. We really appreciate your feedback and thank you again for choosing ShuttersUp!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

Valorada con 5 estrellas sobre 5

Easy communication from start to…

Easy communication from start to finish.
Very tidy worker.
Love the difference they make.

17 de diciembre de 2025
Opinión espontánea
Logotipo de ShuttersUp

Respuesta de ShuttersUp

Hi Rebecca,

Thank you for choosing ShuttersUp to install your shutters! We’re really pleased to hear that you found communication easy throughout the whole process and that the installation was carried out tidily and professionally.

It’s great to know you’re loving the difference your shutters make — that’s exactly what we aim for. Thank you again for choosing ShuttersUp, we really appreciate your support!

If there is anything we can do for you in the future, please do let us know!

- The ShuttersUp Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más