Tuve que pagar 2 veces los portes a España
Tardaron mucho en el envío y cuando se equivocan al ir a entregarlo, en España, y ni siquiera contactan conmigo, devuelven el paquete y me hacen pagar de nuevo los portes.
Un desastre.
Además caros y no son de gran calidad, así que la fama no es tan merecida
Respuesta de Silikomart Srl
Hello,
I am truly sorry to hear about the frustration you’ve experienced with your delivery and the quality of our service. We always aim for a smooth process, and it’s clear we missed the mark for you this time.
After investigating the shipment logs, we found that the delivery failure in Spain occurred because the shipping address provided at the time of purchase was incorrect. You can verify this detail by checking your Order Confirmation email, where the address is listed exactly as it was entered.
If you have any further questions or need assistance with the reshipment, please let us know.
Best regards