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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant car hire company! Easy to book, Neal was at Exeter station when we arrived, great car and no issues on return. Would highly recommend and will definitely be using these guys again. Thanks fo... Ver más

Valorada con 5 estrellas sobre 5

Bereits am Flughafen wurden wir bei unserer Anreise von einem Mitarbeiter erwartet, der uns dann zu der 5 Minuten entfernten Autovermietung gebracht hat. Schnelle und unkomplizierte Abwicklung - das... Ver más

Valorada con 5 estrellas sobre 5

Best car hire there is!! Amazing service and communication, very smooth process overall. Cars are lovely and without any problems. Highly recommend!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our car broke down on the very first day of our family holiday to Devon. We contacted several car hire companies, none of which could supply a suitable car for a reasonable price, nor could they get o... Ver más

Información sobre la empresa

  1. Servicio de arrendamiento de automóviles
  2. también en la categoría
  3. Agencia de alquiler de automóviles
  4. Agencia de alquiler de camionetas

Escrito por la empresa

Conveniently located family-run Car & Van rental at Exeter StDavids, Torquay & Totnes Train Stations. Explore Devon & Cornwall with ease. Quality vehicles, friendly service. Book now


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(133)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Superb service

Superb service. Meet and Greet went smoothly, lots of help and an excellent car.

20 de abril de 2023
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Respuesta de Simple Car & Van Rental

Thankyou!

Valorada con 5 estrellas sobre 5

Great staff

Great staff! Wonderful cars! Incredible experience!

10 de abril de 2023
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Respuesta de Simple Car & Van Rental

Thankyou, glad you had a good time.

Valorada con 5 estrellas sobre 5

Torquay van hire

All aspects of the hire, management & vehicle condition 5 star, would use them again without hesitation

17 de abril de 2023
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Respuesta de Simple Car & Van Rental

So kind, Thankyou.

Valorada con 5 estrellas sobre 5

Will be my first choice next time around. Get my recommendation.

Neal from From simple car and van rental Torquay made car rental simple, quick and easy. This meant I could make the best of a holiday with my niece. Turn left out of the train station and there they are. Price very fair too. I would definitely use them again. They get my recommendation. Thanks Neal!

18 de abril de 2023
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Respuesta de Simple Car & Van Rental

Thankyou ❤️

Valorada con 4 estrellas sobre 5

Straight Forward Rental.

Good location friendly helpful staff taxi/train nxt door bus 5min walk away! easy/simple rental
Will be Useing Simple Van again Soon

4 de abril de 2023
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Respuesta de Simple Car & Van Rental

Many thanks for taking the time to review our services.

Valorada con 5 estrellas sobre 5

Such a Wonderful Service!

Such a wonderful service from start to finish. The hire car was immaculate and a joy to drive! Communication was fantastic and nothing was too much trouble. I would definitely use them again and would recommend to family and friends without a shadow of doubt.

11 de abril de 2023
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Respuesta de Simple Car & Van Rental

So kind, thank you.

Valorada con 3 estrellas sobre 5

Damage claim

I returned the car on a Friday morning during business hours though no-one was around, with no damage to the vehicle. A week later I received an email bill for 125 pounds for damage, which I immediately questioned in response. I received no reply to my email or a follow-up phone message.
The following week I did get a response, which contained an apology for the failure of their systems (automated reply and human reading of their emails) to contact me previously, and with before-and-after photographs showing a small scratch on the front bumper I had not noticed.
So on the whole, a mixed experience. I will use the company again as their past service at Torquay station has been very good. I will try to be sure that I return cars at times when their office is staffed!

31 de marzo de 2023
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Respuesta de Simple Car & Van Rental

We are sorry to hear that our service has not been 100% on this occasion. We had a few tech issues when reporting the damage to you for this we apologise.
I understand the Rental Desk has been in contact to discuss this issue.

Valorada con 5 estrellas sobre 5

Excellent service overall

Updated: Booked a van at short notice for a local furniture move. This was all done in person at the Torquay Station depot. Easy to use service and a fair price for the day's hire. I only needed the van for a couple of hours in reality so picked up at 11am and back by 3pm. Online booking was easy and quick, some documentation required on pickup but no issues. I paid a little more to reduce the excess but worth it to my mind. I previously knocked off a star purely because it took 10 days for the deposit amount of £250 to be removed from my credit card. However I'm happy with the explanation given which meant that the problem lies with Barclaycard. All in all I would recommend this company and I will definately use them again in the future.

25 de febrero de 2023
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Respuesta de Simple Car & Van Rental

Hi, Many thanks for taking the time to review our service. With regards to the deposit, we Preauthorise the payment card at time of pick-up, once the rental is closed we cancel the deposit. Your deposit was cancelled 22/02/2023 08:54 which was the day of your return. I have looked into it and have no idea why your Bank has taken 10 days to release it to you!

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