No delivery, no refund, no answer. Ordered a part for pool robot cleaner on their website, paid but after several answered phone calls and emails NO CONTACT I guess they are going out of business.... Ver más
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Consulta las opiniones de los clientes
Unfortunately I have to provide a one-star rating as there is no option to provide no stars. Simplex and its owner Michelle Byrne have - for the past 5 months - refused to provide me with a refund for... Ver más
I would think carefully before using Simplex Pools. They have left me with a leaking pool and now refuse to return my calls. The pool install took over 2 years. Simplex Pools have never done a handov... Ver más
They couldn't have been more helpful. We purchased some cover straps and didn't know the exact details and Simplex put us in touch with their supplier so that we could be happy that we were purchasin... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We are a family run company based on Hayling Island, South Hampshire in the United Kingdom, and serve Hampshire, South London, Surrey, East and West Sussex, Dorset and Wiltshire. Alongside our retail and mail order services for all Pool, Spa, Sauna and Steam Rooms products, we also offer a design, construction and maintenance service to all domestic and commercial pool operators in the Region.
Información de contacto
Simplex Swimming Pools, The Showroom, 79, Hollow Lane, PO11 9EY, Hayling Island, Reino Unido
- 03455761084
- info@simplexpools.co.uk
- www.simplexpools.co.uk
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Really great company great advise and …
Really great company great advise and won’t overcharge. Really please with my pool robot and the advise goven
Had a not straightforward try out …
Had a not straightforward try out request of one of their machines with a view to purchase. They were most helpful and accommodating and the machine did what it said on the tin. will be purchasing one.
Gareth has a great wealth of knowledge …
Gareth has a great wealth of knowledge and experience he put you at ease straight away, and advises you wisely. When you’re spending this sort of money you need to have confidence in the company ,which I totally have and will always recommend
Simply the best
Wonderful staff, very experienced in the business and knowledgable about the product. Fast, efficient service with close attention to customer requirements. I felt at the centre of the decision making from the beginning. The end result was exactly what I wanted and how I wanted it.
Great service
Excellent family company.
They had the parts we needed. Excellent service, Highly recommend.
Excellent service from Michelle and …
Excellent service from Michelle and product arrived in good shape. Slight hiccup with courier service in Sicily but beyond Simplex's control. All use again.
Sorted out the problem that i had very …
Sorted out the problem that i had very efficient.
Intex Pure Spa with starter kit
From start to finish the communication from the helpful, polite staff at simplex has been amazing, I couldn't fault them but you don't want to hear about that! you want to hear about my amazing new hot tub.
Set up was a breeze using the supplied hose connected to the pump to inflate the tub and the lid while using the handy gauge to check I didn't over inflate it.
Then came the part I was most dubious about filling it up 800 litres of water! (I could see the water bill rocketing) but as I sat there waiting for the water to reach the min line I did a little maths and it turns out it cost me just £1.55 to fill the tub BARGAIN! After reaching the line I turned it on at 6:30 pm Friday evening put the lid on, set the temperature and left it to it. Much to my surprise it was up to 38°C by 2:00 pm on the Saturday :-) so then came the dreaded chemicals but again following the supplied instructions and using the test sticks along with my trusty teaspoon it was a breeze I had the colours matching the optimum levels within 30 minutes and we was ready to go. Cue a few hours later, kids in bed me in my trusty speedo's!! (trying to convince the wife to go out in the cold in nothing but her swimwear!!) I braved the cold, unlocked the lid (yes all the buckles lock with the supplied key to keep the little ones safe) and jumped straight in... HEAVEN it was so warm and comfortable it was just amazing then we turned on the bubbles and I got to say it rivals any spa I've been in before, before we knew it we had been in there relaxing for an hour and a half and the temperature had only dropped to 37°C! we loved every second and use it most nights now!
After running this spa for a couple of weeks now I love it, the ease of use, the build quality and its really quiet on tick over, just adds up to a great experience I wouldn't give it up for all the tea in china!
Maintenance is simple just topping up the chemical levels as needed and changing the filter as required which takes 2 seconds, water changes are simple with the supplied connections allowing you to empty the tub via a hose.
The only thing I changed is I use bromine instead of chlorine as its a little nicer and less smelly!! I also turn it down to 30°C once we finish and then turn it back up around lunch time if we fancy an evening dip.
If your looking for a hot tub then look no further I recommended the Intex pure spa it blows all the others out the water and with the excellent service from the guys at simplex you couldn't wish for more.
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