Sinclair Group - Sinclair Jaguar Newport Opiniones 

8
•
TrustScore: 4 sobre 5

3,8

Long-ditch Road, Queensway Meadows, NP19 Newport, Wales, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My Range Rover evoque had to go in for a software update and investigation of the glass roof. Service manager Sean and colleague Aaron were very helpful and understanding. The service you get at Sincl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently bought a Jaguar F-Pace from Sinclair Newport and from start to finish the experience was very professional and put the customer (i.e. us) at the centre. We dealt with Ryan and Ashley, w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sean, on the service desk, was excellent. He went over and above to ensure everything was sorted quickly with the car - he even made me a cuppa when the machine was out of order! I noticed he was like... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Yet again fantastic service from Rhian and Sean at Sinclair LR Newport .i have used this dealership for both service and repair and have never been disappointed. Help and communication 5 Star..

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados
  3. Mantenimiento y reparación de automóviles
  4. Taller de chapa y pintura

Sobre Sinclair Group - Sinclair Jaguar Newport

Escrito por la empresa

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Información de contacto

  • Long-ditch Road, Queensway Meadows, NP19, Newport, Wales, Reino Unido

  • 01633 271888

3,8

Muy bueno

TrustScore: 4 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(8)

2000 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had a high voltage error came up booked…

Had a high voltage error came up booked it in for diagnostic test unable to take in on the day so they allowed me to take in in on the Saturday did the test and phoned to say a deep diagnostic was needed i then had a phone call from Rhian to inform me it was covered by the garrentee and work completed the next day she was almost as happy as I was i can't praise her or Jaguar Newport enough great service very professional and a absolute pleasure to us them after reading some nightmare issues on the I Pace forum it was great to have such a positive experience HIGHLY RECOMMEND SINCLARE NEWPORT

16 de septiembre de 2026
Opinión espontánea
Logotipo de Sinclair Group - Sinclair Jaguar Newport

Respuesta de Sinclair Group - Sinclair Jaguar Newport

Hi Adrian, thank you so much for your glowing review! We strive to provide exceptional service and it's wonderful to hear that Rhian and our team at Sinclair Jaguar Newport exceeded your expectations. We are glad we could resolve the issue quickly and get you back on the road. Thank you for recommending us, it means a lot to us. See you at your next service.

Best wishes,
Sinclair Jaguar Newport

Valorada con 1 estrellas sobre 5

Called at 12.50 to book a service was…

Called at 12.50 to book a service was told someone would call me back. Now 17.20 still no call. Must be extremely busy so will need to look elsewhere

11 de agosto de 2026
Opinión espontánea
Logotipo de Sinclair Group - Sinclair Jaguar Newport

Respuesta de Sinclair Group - Sinclair Jaguar Newport

Hi Teresa, thank you for your feedback, and we’re sorry to hear about your experience. We appreciate how frustrating it is to be told you’ll receive a call back and then not hear from us.

This isn’t the level of service we aim to provide, and we apologise that we let you down on this occasion. Your feedback has been shared with the team so that we can address this and improve our follow-up going forward.

Kind regards,
Sinclair Jaguar Newport

Valorada con 5 estrellas sobre 5

Jaguar F-Pace sale despite a zoom bomb

We recently bought a Jaguar F-Pace from Sinclair Newport and from start to finish the experience was very professional and put the customer (i.e. us) at the centre.
We dealt with Ryan and Ashley, who were both very friendly, knowledgeable and professional. They answered every question with accurate facts and figures and ensured that we knew everything that was necessary to complete a purchase. When we inadvertently gate crashed a zoom meeting, Ashley still took the time to come out of that and deal with us - very professional and appreciated. The vehicle handover was very good despite there being a small problem with the screen washer system. This was quickly rectified and we have been enjoying our wonderful Jag ever since.
Thanks guys for making our experience so wonderful.

28 de enero de 2026
Opinión espontánea
Logotipo de Sinclair Group - Sinclair Jaguar Newport

Respuesta de Sinclair Group - Sinclair Jaguar Newport

Hi Ian, thank you for choosing Sinclair Jaguar Newport and taking the time to share your experience. We are thrilled to hear that our team, especially Ryan and Ashley, provided you with a friendly and professional experience. We apologise for the small issue with the screen washer system, but we are glad it was quickly resolved. Enjoy your new Jaguar F-Pace!

Best wishes,
Sinclair Jaguar Newport

Valorada con 5 estrellas sobre 5

Excellent service

The service we had buying our Range Rover was excellent the salesman Ryan Sullivan was exceptionally helpful and friendly nothing was too much trouble and he had excellent customer service skills and good overall knowledge and expertise . I would definitely buy a car from him again .

10 de enero de 2026
Opinión espontánea
Logotipo de Sinclair Group - Sinclair Jaguar Newport

Respuesta de Sinclair Group - Sinclair Jaguar Newport

Hi Mrs Perry, thank you so much for your kind words. We're thrilled to hear that Ryan was able to provide exceptional service during your Range Rover purchase. We pride ourselves on our knowledgeable and friendly staff, and we're so glad that you had a positive experience. We look forward to helping you with any future car purchases. Thank you for choosing Sinclair Land Rover Newport!

Valorada con 5 estrellas sobre 5

Yet again fantastic service from Rhian…

Yet again fantastic service from Rhian and Sean at Sinclair LR Newport .i have used this dealership for both service and repair and have never been disappointed. Help and communication 5 Star..

21 de octubre de 2025
Opinión espontánea
Logotipo de Sinclair Group - Sinclair Jaguar Newport

Respuesta de Sinclair Group - Sinclair Jaguar Newport

Hi James, thank you for the glowing review! We strive to provide exceptional service and are glad to hear that Rhian and Sean at Sinclair Jaguar Land Rover Newport have met your expectations. We appreciate your continued trust in our retailer for service and repairs.

Best wishes,
Sinclair Jaguar Newport

Valorada con 5 estrellas sobre 5

Excellent service

My Range Rover evoque had to go in for a software update and investigation of the glass roof. Service manager Sean and colleague Aaron were very helpful and understanding. The service you get at Sinclair Newport has always been great. No problem or issue is too big and Sean and his team have always made the experience that much better. Thank you.

13 de octubre de 2025
Opinión espontánea
Logotipo de Sinclair Group - Sinclair Jaguar Newport

Respuesta de Sinclair Group - Sinclair Jaguar Newport

Hi Andrew, thank you so much for taking the time to leave us such a kind review. We are grateful for your continued trust in our team, and we are thrilled to hear that Sean and Aaron provided you with exceptional service. We strive to make every visit to Sinclair Newport a great experience, and we look forward to serving you again in the future!

Best wishes,
Sinclair Jaguar Newport

Valorada con 5 estrellas sobre 5

Excellent customer service

Sean, on the service desk, was excellent. He went over and above to ensure everything was sorted quickly with the car - he even made me a cuppa when the machine was out of order! I noticed he was like this with all the customers, helpful and considerate.

9 de octubre de 2025
Opinión espontánea
Logotipo de Sinclair Group - Sinclair Jaguar Newport

Respuesta de Sinclair Group - Sinclair Jaguar Newport

Hi Debbie, thank you so much for your kind words, we are glad that Sean was able to provide you with excellent service! It's our goal to go above and beyond for our clients, and we're happy that you noticed. We will be sure to let Sean know how much you appreciated his help and consideration. We hope to see you again soon!

Best wishes,
Sinclair Jaguar Newport

Valorada con 5 estrellas sobre 5

investigation work…

Took my Jaguar in for investigation work over the inoperative Pivi Sat Nav.
Investigation undertaken and necessary software work completed successfully, everything resolved on schedule. Rhian and Sean were informed and very helpful.

30 de septiembre de 2025
Opinión espontánea
Logotipo de Sinclair Group - Sinclair Jaguar Newport

Respuesta de Sinclair Group - Sinclair Jaguar Newport

Hi Robert, thank you for sharing your feedback. We're delighted to hear that the investigation and software update were completed to your satisfaction and on schedule. Rhian and Sean will be so pleased to know their support made a difference. We appreciate you choosing us and look forward to welcoming you again in the future.

Best wishes,
Sinclair Jaguar Newport

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