Customer care is average at best.
Aftersales care below par on a high end purchase. The condition of the vehicle below at point of sale.
Enquiring on a new vehicle and no call backs as agreed (sorry but I am not chasing you to buy a vehicle!).

We didn’t wait long the car was clean, also the gentleman was pleasant when we spoke about what needed doing to the car. Sinclair Neyland .

Excellent service. Dan knew everything, very skilled

Excellent service from Jacob and the team at Bridgend Audi.
I had a warning message on my vehicle last night, at 4.30 today I have the car back, sensor replaced and it’s been cleaned beautifully. This isn’t the first time I’ve dealt with the Bridgend branch of Audi, they really do look after the customer.
I would recommend every time thank you all 😊

Jonathan always looks after me, I have dealt with him twice now and I would be lost with out him… always make sure that I’m happy with the purchase and always there to help

Great service! Ryan was amazing

Extremely curious, professional and helpful

Efficient and welcoming. Liam very helpful. Comfortable customer seating area.

Great service from start to finish thanks

Warm and professional service from the Mercedes Team once stepping through the door to help in resolving an ongoing issue

Ryan was super helpful and went above and beyond to make sure I received a courtesy car whilst waiting for my new car to be ready. He kept me updated every step of the way and was great at holding my hand through the purchasing process. I highly recommend.

From stepping through the entrance at Sinclair Aberystwyth, Sue, Poppy and Sarah all made us feel welcome and kept us informed. The service and customer care were excellent and really made our trip there worthwhile. The car service (Hyundai Ioniq 5) was smooth and timely. They were also able to advise on a troublesome boot catch.

The whole car buying experience was made extremely easy. No fuss, no waffle, just clear precise communications.
Our salesman Jonathan White was fantastic. Nothing was too much trouble and he personally ensured that all communications received were understood. A definite asset to your team.

I’ve had an absolutely incredible experience with the team at BYD Bridgend. From start to finish, the level of service has been outstanding.

Eleri Thomas was professional, friendly and genuinely personable, making the whole process feel easy and enjoyable. The wider team have been just as impressive, especially Ffion and Harry, who have all been extremely helpful throughout.

Every promise made was followed through on, calls were returned when they said they would be, and I’ve been kept updated every step of the way, which makes such a difference.

I would highly recommend the sales team at Sinclair Bridgend to anyone looking for great service, they really do deliver.

Looking forward to collecting my car in a few days!

Friendly professional and attentive service at Hay on Wye. Kept fully informed of vehicle’s progress during service visit. We bought vehicle from this dealership and continue to take vehicle here for servicing even though there are dealerships closer.

Josh from Swansea Van Centre was brilliant from start to finish. Never pushy in selling me the Van, kept me updated throughout and was genuinely interested in providing the right Van for my business.

Highly recommend, thank you!

Staff were excellent. Friendly and professional. The company is very focused on customer satisfaction. The reception staff are friendly and welcoming with a quick offer of refreshments. The sales staff are courteous and knowledgeable as are the service team.

Excellent experience from start to finish
We recently purchased two vehicles through Sinclair Land Rover Cardiff, and the entire experience was seamless from beginning to end.
Ben Griffiths was outstanding throughout the process, professional, knowledgeable, and genuinely helpful without ever being pushy. Communication was clear at every stage, everything was handled efficiently, and the vehicles arrived quickly, exactly as promised.
Buying two cars could easily have been complicated, but Ben made it feel straightforward and stress‑free. A first‑class service and a great team, I wouldn’t hesitate to recommend Sinclair Land Rover Cardiff to anyone.

Very efficient and responsive. Did exactly what they said they would do. Easy transaction.

Amazing service from Josh, he couldn't do enough for me. My new car is so lovely. Premium service from start to finish.