Always approachable, always good humoured, always able to answer my technical questions, and flexible. Go out of their way to try to accommodate my wishes. I feel valued.

Despite being an extra 30 minutes away from other LR dealerships we continue to visit Hay on Wye for its first class service and exemplary personnel in all departments.

Communication is timely, customer focused and reliable.

We are always looked after - drinks etc are always available and offered.

A five star dealership with five star people.

Wonderful service as always, never disappointed - will always return

Adrian the sales person is the reason i purchased the car.

Due to an IT glitch my Defender was not booked in for its MOT at Hay On Wye Landrover. However Angus and Yas managed to swap vehicles around and gave me a courtesy car so it could be done. They are second to none for excellent customer service. I have used them a few times now and its well worth the drive. Angus and Yas always go the extra mile and they are a credit to the brand and company.

As per last two visits the service team were rude and unprofessional!

We asked for them to fix a broken break light and they spent 3 hours bait to look at it and then changed us £125 just to look at it.

We told the service chap that’s not right and was told they don’t look at cars for free

We were buying a new car off them but die to the attitude of service team we will buy elsewhere. A shame as sales manager was professional.

This dealership continues to maintain a professional yet personal approach every time.
Nothing was too much trouble, unrushed & friendly.
Not the closest LR outlet to our business but we will continue to come back for the service. Thanks Angus!
Simon
Nexdorf Electrical Control Engineering

Callum was a very pleasant helpful young man not pushy at all
Karen from Peterchurch

First class approach from both reception and service department.
Extremely professional in all aspects.
Hot and cold beverages were complimentary.

Very friendly and professional. We were offered the use of a Defender 110 but opted for a lift into Hay instead. Our driver, Gemma (?) was very pleasant. Nothing seemed too much trouble unlike other Land Rover dealerships I’ve dealt with in the past.

staff in service Department did 120% to try and help in all aspects , car came back as promised and service was wonderful with a wonderful personal touch .

Staff always so helpful, nothing is too much trouble for them- recommend the service received 110%

I have dealt with Sinclair in Hay on Wye for nearly 25 years.
Always exceptional service. A fantastic team and I would recommend very highly to all for both their sales, after sales and service teams.

The friendly no pressure sales personnel Spencer could not have been more helpful and informative

Absolutely brilliant - because I’ve been ill came to the house to collect the car.
Always polite and friendly staff and workshop staff first class.

Very quick professional experience with Sinclair Land Rover. Easy company to deal with from start to finish. And I would definitely recommend Hay-on-Wye. The staff are very helpful and nice.

Just bought my first Defender 90 from Sinclair at Hay-on-wye.
Adrian was extremely knowledgeable and professional.
Throughout the buying process we communicated a lot regarding the spec that I required, nothing was too much trouble. Adrian gave honest advice and inspired my confidence in the purchase.
Fantastic service! Would highly recommend. Also a big thank you to the whole team at Sinclair Hay-on-wye.

Adrian was excellent very helpful. Explained things thoroughly. Wonderful service. Definitely recommend

James at land rover hay on wye was so helpful, friendly and professional. He made our purchase
of an approved land rover discovery effortless.
Thank you James