Sinclair Group - Sinclair Volkswagen Cardiff Opiniones 

299
TrustScore: 5 sobre 5

4,8

Wharf Road, CF10 4BB Cardiff, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchasing my car was surprisingly fast and effortless, and that was entirely thanks to Wayne. He was helpful from start to finish, answered everything clearly and made the whole experience feel comfo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent experience with Wayne: he patiently talked me through the purchasing process, offered a very reasonable sum for trade-in, and we were driving away in our new car within 1 week of first viewi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent Service Found me the car I was looking for One Happy customer Wayen Conner Thank you 🤩

Valorada con 5 estrellas sobre 5

After long issues with a different vw dealership (Redditch Vw) I visited Cardiff VW Sinclair and the salesman Babs and the manager Luke was a pleasure to meet and didn’t stop working until my issues w... Ver más


Información sobre la empresa

  1. Concesionario de autos
  2. Taller de chapa y pintura
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de automóviles usados

Sobre Sinclair Group - Sinclair Volkswagen Cardiff

Escrito por la empresa

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

299 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 71% de las opiniones negativas

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4,8

Todas las opiniones

(299)

2137 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Perfect service

After long issues with a different vw dealership (Redditch Vw) I visited Cardiff VW Sinclair and the salesman Babs and the manager Luke was a pleasure to meet and didn’t stop working until my issues were resolved and we had the best experience and service possible with this dealership! I would recommend this dealership to everyone.

2 de julio de 2026
Valorada con 5 estrellas sobre 5

STAFF PLEASANT AND HELPFUL IN MY CHOICE…

STAFF PLEASANT AND HELPFUL IN MY CHOICE OF MODEL AND KEPT ME INFORMED , ESPESIALY RICHARD.

2 de julio de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you so much for your kind words about our staff, especially Richard! We are committed to providing excellent service and helping our customers make the best decisions. We appreciate your support and look forward to assisting you with all your future needs.
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Great service

Great service. Right car.

27 de junio de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you so much for the positive feedback! We are glad you had a great experience with our service and found the perfect car for your needs. We hope to see you again in the future!
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Outstanding service from Wayne

Purchasing my car was surprisingly fast and effortless, and that was entirely thanks to Wayne. He was helpful from start to finish, answered everything clearly and made the whole experience feel comfortable. Really appreciated.

29 de junio de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you for taking the time to leave such a positive review! We are delighted to hear that Wayne provided you with a seamless car buying experience. We strive to make the process as easy and comfortable as possible for our valued customers. Happy driving!
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Excellent experience with Wayne

Excellent experience with Wayne: he patiently talked me through the purchasing process, offered a very reasonable sum for trade-in, and we were driving away in our new car within 1 week of first viewing it. Highly recommended.

21 de junio de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Wow, so happy to hear you had an excellent experience with Wayne! We pride ourselves on providing great customer service and making the car-buying process smooth and enjoyable. Thank you for choosing us and we look forward to seeing you on the road in your new car!
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Fantastic service | Babs Ali

Fantastic service following previous experience with an ex colleague no longer in branch. Babs ali was a star and offered very kind and supportive guideance. I recommend him following my service.

21 de junio de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

We are thrilled to hear about your positive experience with Babs Ali and our team! Providing exceptional service is our top priority and we appreciate your kind recommendation. Thank you for choosing our business.
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you for your positive feedback! Our goal is to always provide helpful and efficient service to our valued customers. We are thrilled to hear about your experience and look forward to serving you again in the future.
Kind regards,
Sinclair Group.

Valorada con 4 estrellas sobre 5

A good deal

A good deal
The approved car was well prepared

11 de junio de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you for your kind words! Our team is dedicated to providing a top service and we're thrilled to hear that your approved car was well-prepared for you. We hope you continue to enjoy your new ride!
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Martina/Tracy make it pleasure to…

Martina/Tracy make it pleasure to conduct business at sinclars /cardiff

26 de mayo de 2026
Opinión espontánea
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you for the kind words! We are thrilled to have made your experience at Cardiff Volkswagen a pleasure. Martina and Tracy will be delighted to hear your feedback. We look forward to providing you with exceptional service again in the future.
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Polo

The salesman was very helpful not pushy made it all easy

31 de mayo de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you for your kind words! We strive to provide excellent service without being pushy. We are thrilled that our salesman was able to make your experience easy. We appreciate your business!
Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Very good

The people at Volkswagen Cardiff were very helpful during the purchase of my new car.

31 de mayo de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you so much for your kind words! We love helping our customers find their perfect car and we're glad to hear we did just that for you at Volkswagen Cardiff. Enjoy your new car!
Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Sinclair Cardiff for quality cars & service.

Sinclair Cardiff has a good selection of new & used cars. Sales personnel & service reception personnel are friendly, knowledgeable & efficient.
Martina P. is an excellent sales person - helpful & ready to answer questions about VW cars & finance.
Tracey at general reception is efficient at contacting Sinclair staff in & around the showroom.

28 de mayo de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you for the glowing review, Martina and Tracey are shining examples of our excellent sales and service teams. We are thrilled to hear that you had a positive experience at Sinclair Volkswagen Cardiff and we look forward to serving you again in the future.
Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you for the kind words and positive feedback! It's always our pleasure to provide excellent service and help our customers find their perfect car. We're glad to hear you had a great experience with our salesman. Happy driving with your new car!
Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Great service from start to end

Great service from start to end, made the entire process of exchanging my car painless, well done to Nic Lancastle and the Sinclair group…

31 de mayo de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Nick Lancastle and our team at Sinclair Group. Making the car exchanging process painless is what we strive for. We appreciate your business and hope to work with you again in the future.
Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Great service!

15 de mayo de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you for your kind feedback! We are thrilled to hear you enjoyed our service. Our team works hard to provide the best experience for our customers. We appreciate your support and look forward to serving you again!
Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Great service keeping me up to date…

Great service keeping me up to date with the progress of my golf. Friendly service from babs.

20 de mayo de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Thank you for your kind words! We're thrilled to hear that we could provide you with great service and keep you updated on the progress of your golf. Babs is an integral part of our team and we're so happy he was able to provide you with friendly service.
Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Hi G Byrne,

Thank you for your review. We’re pleased to hear you were happy with the staff and the deal at our Cardiff site. Your feedback is appreciated.

Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Customer service

Customer service

27 de abril de 2026
Logotipo de Sinclair Group - Sinclair Volkswagen Cardiff

Respuesta de Sinclair Group - Sinclair Volkswagen Cardiff

Hi Jane,

Thank you for your review. We’re glad you were happy with the service provided at our Cardiff retailer and appreciate you taking the time to share your feedback.

Kind regards,
Sinclair Group

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