Sitting Spiritually of Lyme Regis Opiniones 

223
•
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I commissioned our four-seat oak swing seat from Sitting Spiritually way back in 2016. After a decade of Great British weather (and, admittedly, little maintenance on our part), it needed some pamperi... Ver más

Valorada con 5 estrellas sobre 5

Sitting Spiritually is a great Company. I ordered a Spiritual sitting Bench with a rose in the middle of the back and it is beautifully crafted!! Also the most comfortable bench I have ever sat on.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We bought our lovely swing seat over a decade ago and decided to take up the offer of a refurb so it would last longer. Easy collection and redelivery a few weeks later. Amazing transformation with s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience with Sitting Spiritually could not be faulted. Well organised and efficient including their delivery drivers who assembled on site and made sure we were happy with it. Bit pricey but lo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para jardín
  2. también en la categoría
  3. Fabricante de mobiliario
  4. Tienda de mobiliario infantil
  5. Tienda de muebles
  6. Tienda de muebles de exterior

Escrito por la empresa

Sitting Spiritually of Lyme Regis is a British maker of luxury garden furniture, handcrafted in the South West of England. We create refined garden swing seats, benches, rope swings, day beds and oak pergolas designed to bring calm, presence and unhurried time outdoors - The Art of Slow Living. Our pieces are crafted from premium timbers including prime European oak (our hero material) and Accoya for painted ranges, chosen for their beauty and longevity outdoors. Choose from generous 1–4 seater swing seats with distinctive back styles, or opt for our oak rope swings with optional carved inscriptions. Every design is made to be lived with: comfortable, enduring, and made to weather gracefully, mellowing to a soft silver over time. We also offer aftercare guidance and refurbishment to help your furniture look its best for years to come. Known for craftsmanship, comfort and quiet luxury, Sitting Spiritually is trusted by garden lovers, discerning homeowners and hospitality settings seeking timeless, British-made outdoor seating.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

223 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(223)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

There is a beautiful swing in my garden!

From the moment I first looked at the website to when the swing arrived Sitting Spiritually have been wonderful. Talking with Martin on the telephone was like talking to a friend. He and the rest of the staff were so helpful, efficient and reassuring. The quality of the workmanship is amazing and the swing and my little ammonite table are gorgeous. I am hoping to visit them next time we drive West.

4 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rave review for Swing Seat

I recently bought a swing seat from this company and wish I could give the service I received and the seat 10 stars! The seat is sublimely comfortable both for sitting and lying on and with the springs very gently moves with the breeze as well as any movement from myself. The only issue I have is that work in the garden and elsewhere has ground to a halt as I sway gently admiring the view (or snoozing!). A must have in any garden.

1 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional craftsmanship

Exceptional craftsmanship, quality & service. I am delighted with my swing chair. Martin’s advice was invaluable.
They went above & beyond throughout & even took the time to follow up after I’d received my swing seat.
Delighted! Thank you.

28 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service

Our swing seat was prepared on time the workmanship is fantastic, everyone was friendly and we are delighted with the end product.

2 de agosto de 2021
Opinión espontánea
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Respuesta de Sitting Spiritually of Lyme Regis

Thank you so much for your kind words, we hope you have many happy times on your Tranquillity Swing Seat

Valorada con 5 estrellas sobre 5

As a company our experience with…

As a company our experience with Sitting Spiritually were lovely to deal with and our client is very happy with the swing that was build for us, we will definitely look forward to working with them again.

30 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

A eye-catching focal point at the end of the garden.

I have recenlty taken delivery of my Tranquillity oak swing seat. Elegant design, excellent craftsmanship. Delivered in the time-slot advised and quickly and carefully assembled. A pleasure to relax on and an eye-catching focal point at the end of the garden.

22 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are so pleased that we decided to…

We are so pleased that we decided to invest in high quality workmanship and personal service that Sitting Spiritually provide.
Having researched swing seats from a variety of companies I decided to contact Sitting Spiritually for more information. The excellent, personal service started from this very first enquiry to the delivery of a superbly constructed pergola and very comfortable seat.
It was a pleasure to meet the team who had made the garden furniture, especially Alex who was justifiably pleased with the seat he had made. We anticipate many hours of relaxation and pleasure in the garden, even if we do have to remind the grandchildren that it isn’t a swing.
Thank you for the personal support and advice, it is a real strength of your company.
H. Kenney.

17 de junio de 2021
Opinión espontánea
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Respuesta de Sitting Spiritually of Lyme Regis

The whole team here are so thrilled by your kind words, it means so much to us all, we hope you have many happy times on your swing seat and enjoy planting something wonderful around that pergola. Thank you so much from us all

Valorada con 5 estrellas sobre 5

Our Sitting Spiritually swing seat has…

Our Sitting Spiritually swing seat has already brought tremendous joy, and opened up a whole area of the garden we previously were not able to enjoy. The craftsmanship is world class, and the service from end to end a complete pleasure. Well done to all of the team at Sitting Spiritually for creating something magical.

16 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful team

Very helpful team. We had the four seater swing seat which is an excellent product. Really well made. One word of caution and we did think this before we bought it. It will seat three comfortably but four will be a squeeze in our view.

7 de junio de 2021
Opinión espontánea
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Respuesta de Sitting Spiritually of Lyme Regis

Many thanks for your kind words, we hope you enjoy your Affinity swing seat for many years to come, the colour you chose for it is so beautiful, we loved it!

Valorada con 5 estrellas sobre 5

I was very fortunate to win my garden…

I was very fortunate to win my garden seat in an RHS raffle. The staff at Sitting Spiritually were very approachable and helpful and worked around my schedule for making the seat. Delivery was made within the allocated two hour time frame and the seat was put in place by the driver. I am delighted with it and find it a comfortable place to relax in the sun. I would recommend the product and the company to anyone wanting a quality piece of garden furniture. I was pleasantly surprised to receive a telephone call from the company to ensure that the seat had been delivered and that I was happy with it.

29 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Swing Seat from Sitting Spirtually of Lyme Regis.

I have recently taken delivery of a swing seat from Sitting Spirtually. It is really lovely,
a great asset to the garden . The service was brilliant from start to finish , the poor man that came to set it up had to work through Sun , Rain and Hail ! I am looking forward to spending many happy hours on it during the summer.

26 de mayo de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Customer support lacking

As a product, the build quality is faultless. Pre-delivery communication was good and organisation around installation trouble free. What we have issue with having gone to great trouble to prepare a newly flagged area for the swing chair is two points. 1. A complete lack of communication around stain seepage from the wood and 2. How long this would happen.

The picture taken is 6 weeks ager installation. The flags have been deep cleaned already 3 times. My elderly mother who is awaiting a hip replacement having spent nearly £4,000 on a chair to remember her late husband is upset by the need for constant cleaning. At no point was it made clear leading up to the purchase or on delivery that so much effort would be required. If we had only spent £400-500 yes you would take it on the chin, but not having spent so much.

As a final point I find the follow up communication from the company deeply disrespectful. I wrote an email asking for advise. I received no response, but a care leaflet was posted to my mum. The care leaflet she should have been given on the day of delivery. I find the cold style of responding, a stark contrast to the warm friendly pre-order approach (before we paid!).

So in short - a good product, but customer support and communication lacking....... Its a shame they don't feel any obligation to their customers

16 de mayo de 2021
Opinión espontánea
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Respuesta de Sitting Spiritually of Lyme Regis

As Martin Young the founder of Sitting Spiritually, I'm truly sorry to read of your dissatisfaction. The problem you describe is the leaching out of the tannins. These are the very reason why Oak is so long lasting and we use a particularity high grade which is very rich in them and some of our commissions are approaching 20 years old and still look good.

But let me please address your points:
At no point was it made clear leading up to the purchase or on delivery that so much effort would be required:
On every final email we send, which contains all the images of the actual seat, we write the following. I have checked and it was on your Mother’s email:

Tannic Acid is one of the main reasons why Oak is so durable and it can produce certain side effects in the early days. For example, black patches, often around the plugs, may appear and these should cause you no concern, they are a natural part of the process and they will dissipate. When it rains the tannic acid will leach out a little at first and can stain on a light coloured surface so a piece of old carpet or cardboard placed underneath will absorb this and after a few downpours this can be removed.

In addition attached to the seat is a pack which contains “The Little Book of Care” and in there is a whole section dedicated to this topic. I can clearly see the pack hanging from the left hand arm support on our delivery team’s photo of your Mother’s seat.

I wrote an email asking for advise I received no response, but a care leaflet was posted to my mum:

Your email was received on 11th May and the next day we did indeed post a copy to the only address we have for you, of the Little Book of Care and I left a voicemail and text message on the number on the bottom of your email at 14.29, I have no record of a returned call.

So we did indeed attempt to contact you. I am very sorry to read your concerns, but feel we really did forewarn you as we do to all of our clients .

I care very much about all of our customers and where possible do a follow up call to ensure that they are completely happy.

As a good will gesture I will send a tin of tannin remover with our compliments.

Valorada con 5 estrellas sobre 5

Thank you to the Sitting Spiritually…

Thank you to the Sitting Spiritually team for sending a rope swing to Dublin ... this is a really well made piece of garden furniture. The quality of craftsmanship is really good (and I am generally hard to please) and it looks like this will last us for a very long time ... I am a very happy customer. Also, it was a pleasant surprise that you marked our commission with the planting of a new tree through "Creating Tomorrow’s Forests" ... this is more than a nice touch; it reflects the high quality of my experience in dealing with Sitting Spiritually. Thank you Martin, Siobhan & Co. Donal

12 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are thrilled to have got our…

We are thrilled to have got our beautiful seat. The whole process was made super easy by this brilliant company and we even got a photo of the seat once completed in the factory. Couldn’t recommend highly enough

3 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are so pleased with our swing seat

We are so pleased with our swing seat! It has arrived with the sunshine, perfect! It's beautiful, well made and we are enjoying it so much already. Everyone at Sitting Spiritually has been helpful and friendly. We have been kept informed all the way through the process and the delivery team from Saturn Removals were great. Very glad we opted for the drinks shelves, very useful! Thank you.

25 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic swing, fantastic customer service!

Absolutely fantastic customer service. We ordered the children’s tree swing for my daughters birthday and as an extremely kind gesture, they arranged for next day delivery for us. Both of our children age 2 and 4 are absolutely loving this swing. It is extremely well made and worth every penny. Clear, easy instructions for hanging it safely. Thank you so much for this wonderful swing and for your wonderful customer service. We wouldn’t hesitate to recommend you and order from you again. Kate Pryor

25 de abril de 2021
Opinión espontánea

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