Skylight Broadband Opiniones 

55
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent people to deal with. Installation with no fuss. Great fast internet provided at a fraction of the cost of the dreadful service I got from BT. Highly recommended.

Valorada con 5 estrellas sobre 5

Great and informative Servis through out the pre contract and installation, with quick and effortless backup with after care help. First installed with constant 30 MB March 2023, upgraded to const... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Broadband is never to speed. It does not support many devices. Cannot adjust or connect locally to the router. Constantly informing Skylight broadband and they have never once made contact. In short,... Ver más

Valorada con 5 estrellas sobre 5

Live in a rural area where broadband via phone line is 3mbps and 4G between 7 and 15 mbps. With Netflix & Catch up I spent as much time watching the buffering logo as the show. Skylight installed thei... Ver más

Información sobre la empresa

  1. Proveedor de servicios de Internet

Escrito por la empresa

We are a local Wireless internet service provider (WISP) based in Devon reaching out to rural communities who currently struggle with poor internet speeds. Our Fixed Wireless Access (FWA) network is completely independent from the traditional copper lines and instead use the latest radio technology to supply our customers with a Superfast Broadband connection. We also provide an option for customers who wish to keep their existing phone number by transferring the standard phone line over to Voip Phone.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

55 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(55)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helen is always very helpful if I have…

Helen is always very helpful if I have a problem with my skylight broadband, If all customer service agents were like Helen life would be a lot more pleasant. H

13 de diciembre de 2021
Opinión espontánea
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Respuesta de Skylight Broadband

It’s great to hear as we try extremely hard to provide a good customer service.

Valorada con 5 estrellas sobre 5

We live in a small communal farmstead…

We live in a small communal farmstead consisting of 6 dwellings, all suffering the same unacceptably slow broadband via copper landlines with no solution to our problem. After years of complaints and callouts to BT I heard of Skylight through a neighbour in the next valley.
Inital contact was to set up a meeting to discuss solution as we live in a blind valley.
Their attending engineer was positive, with a can-do attitude.
As soon as my obligation was completed (pole erection, power etc)
They installed their equipment in one day and hooray, in one fell swoop the end of all 6 dwellings suffering of slow and non existant broadband, and at a competetive price.
Never looked back since.

20 de noviembre de 2021
Opinión espontánea
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Thanks Don

Valorada con 5 estrellas sobre 5

Great local company

Great local company, prompt response and they keep you informed and provide a service which is very reliable.

19 de noviembre de 2021
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Thanks Mike

Valorada con 5 estrellas sobre 5

Fast internet for rural businesses..

We are a rural based business so our internet connectivity options are limited. Like many businesses having a fast and reliable internet service is a must!
Skylight Broadband has provided us with a great alternative to copper - stable, reliable, and great value for money!
Big thanks to the team at Skylight!

19 de noviembre de 2021
Opinión espontánea
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Thanks Chris

Valorada con 5 estrellas sobre 5

Skylight have changed our lives

This is a great business, providing high speed internet in tricky places. After years of struggling with old BT lines, long repair times and distant call centres, we have changed over to Skylight and are very happy. This is a local company, hard working and close to their customers. I think it's fair to say Skylight have changed our lives. Very good customer service and great fix times for those rare outages, highly recommended, a breath of fresh air!

19 de noviembre de 2021
Opinión espontánea
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Thank you

Valorada con 5 estrellas sobre 5

Very impressive

Great customer service to facilitate the set-up and the engineer who visited to install the equipment couldn't have done more.

19 de noviembre de 2021
Opinión espontánea
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Thanks simon

Valorada con 5 estrellas sobre 5

The team at skylight provided a…

The team at skylight provided a creative solution to our internet problems, being the only provider who have managed to bring a steady reliable level of internet into the group of houses where we live. We are so grateful for the work that they have done and would recommend Skylight to anyone.

18 de noviembre de 2021
Opinión espontánea
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Thanks Hannah

Valorada con 5 estrellas sobre 5

Thank you Skylight Broadband!

Skylight Broadband have completely changed our WiFi experience! Living in the middle of nowhere meant that our broadband speeds were ridiculously slow. Along came Skylight and now we have reliable fast broadband. If we do have any problems, and they are rare, they are dealt with quickly and efficiently.
Thank you Skylight Broadband for helping us to join the 21st Century!

18 de noviembre de 2021
Opinión espontánea
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Thanks for the review Sophie

Valorada con 5 estrellas sobre 5

Really great support. Great company. Highly recommend

Really great support. Helen took her time to unpick what had gone wrong, couldn't have been more helpful. Technical issues were explained with clarity for a non techie like me and I felt we were joint problem solving rather than being bamboozled by someone like you do with some companies. Helen went t great trouble to get hold of us as well and was persistent until she caught us. I am really impressed with Skylight. We had a really unstable connection with our previous providers but this has NEVER FAILED!! Amazing considering we live in the sticks, very rural area with no mobile signal. I can work from home, attend meetings, watch NETFLIX! We feel we have joined the 21st century albeit rather late.

14 de octubre de 2021
Opinión espontánea
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Many thanks

Valorada con 5 estrellas sobre 5

Great!!

Excellent system that gives us an amazing broadband connection and speed. Far more stable and an unbelievable speed, so much better than our previous supplier. Customer service is outstanding, can not recommend them highly enough. A very happy customer 😀

9 de octubre de 2021
Opinión espontánea
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Thanks Jon

Valorada con 5 estrellas sobre 5

Excellent Service.

Excellent service. Although my house is in a very awkward spot the installation went well and I now receive good broadband speed.

6 de octubre de 2021
Opinión espontánea
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Respuesta de Skylight Broadband

Many thanks

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