Smarter Business Opiniones 

283
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was a pleasure dealing with Brad at Smarter Business to resolve my electricity contract renewal. He was always easy to reach and quick to reply to my queries with clear explanations. Moreover, the... Ver más

Valorada con 5 estrellas sobre 5

Brad has been finding the best options for our business for the past 7 or 8 years. He has all the best options at his fingertips and is proactive as market trends alter. He takes time to explain opt... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Loren Johnson has been really helpful, patient and successful at pushing back SSE when they tried to re-invoice our charity again (for a third time) for utility services we used three years ago. We... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brad has been helping me for the past few years and he genuinely gives the feeling that he is looking after you by calling you when there are changes in the market to offer you options and giving his... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de energía

Escrito por la empresa

Smarter Business experts in commercial electricity, gas & water contracts across the United Kingdom. Choose us as your energy & water partner.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

283 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(283)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always an easy and straightforward…

Always an easy and straightforward process, would highly recommend. My agent Candice has provided me with top level service and it’s always been easy to contact her and get any issues I have, resolved.

18 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I signed an electric contract with this…

I signed an electric contract with this company. I heard no update, so chased this up and was told the contract was rejected. I was told many different reasons as to why it was rejected, all lies. It turns out there was a problem with their system and the contract didn't go through to the supplier. Nobody contacted us to advise of this, by this point it had been well over 2 weeks since I signed the contract so obviously the original contract could no longer be submitted and prices had increased by over £600 - a detrimental increase to anyone, especially a small business. The company wasn't sorry or sympathetic at all. I was contacted a lot before the contract was signed, as soon as they got our business we were dropped off their radar. It shouldn't be down the customer to chase up on a contract's progress, the customer should be kept in the loop at all times. I've lost all trust in this company and won't be using them again.

15 de octubre de 2021
Opinión espontánea
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Respuesta de Smarter Business

Good Morning,

Thank you for taking the time to share a review about your experience with Smarter Business. We are disheartened to hear that your journey with us was disappointing.

We sincerely apologise for the experience you had and request that you provide us with your name and/ or business name to allow for a full investigation to be conducted on your portfolio by our Compliance Department. We will endeavour to ascertain the source of all the issue(s) that you have faced and will undertake the necessary steps to remedy them.

Please contact us via telephone on 01444 220060 or via email at customer.services@smarterbusiness.co.uk to afford us the opportunity to resolve this.

Yours faithfully

Smarter Business

Valorada con 5 estrellas sobre 5

i was having trouble with edf energy ,i…

i was having trouble with edf energy ,i was being charged for elctricity that i had not used,despite having a final reading by their engineer when fitting a smart meter they estimated a consumption ignoring their own reading and charged me accordingly and were continuing to do so, after Loren's intervention i am going to get back my overpayment.I cant thank her enough.

30 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loren has been excellent

Loren has been excellent, a first class service. Even after I had swapped supplier she was there to help me get a refund from my original supplier.
Thank you for all you help

11 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

Luke was really professional and helpful, guiding me through the whole process and ensuring he found the best possible deal for me. He followed up exactly when he said he would and made sure that I was happy with everything every step of the way. Can not fault the service at all!

23 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Everyone we have dealt with at Smarter Business has been really friendly and helpful and sorted out any issues that arose. We would recommend them to any business as they deal with everything to find the best rate, saving valuable time and money.

19 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smarter Business is a smart choice

From the start Smarter Business were professional, reliable and very knowledgeable. Luke Singh arranged everything perfectly and I would definitely recommend him /the company to everyone.

23 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent attitude towards prospective customer

I contacted them through a comparison website, I was contacted by Shamima who was really helpful, knowledgeable and not patronising. I say this because the reps who have contacted me from other companies about our energy renewal have been challenging to say the least. Shamima's attitude was perfect and although the management decided to stay with their existing broker as they offered the same deal, it was not a reflection on her work ethic. I wish the other reps could take note of this.

23 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Professional, helpful, friendly and willing to go the extra mile to deliver the best energy deals. Josh H deserves special mention for his customer care skills, securing and arranging a smooth switchover, and in particular negotiating a way through a challenging and confusing situation with a previous supplier. A credit to your company, he demonstrated a tenacious commitment to get the job done. Many thanks.

16 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kameer Singh did great!

Kameer gave me some really great rates and saved me a lot of money, fast service with no hassle. Would recommend to others

15 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

As treasurer of a small Church, I needed help, at the end of our contract, in moving our electricity supply to an ECO supplier. Rivash Rajkumar dealt with the matter with great competence, including patiently handling the various points and queries I raised.

12 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really happy with leesa van Staden the…

Really happy with leesa van Staden the way she handle my case I was with edf they not let me change my supplier due to previous owner blance but she hadle really good way and sorted everything highly recommended specially this lady Lessa Van Staden .

10 de febrero de 2021
Opinión espontánea

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