Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fast, Helpful and Excellent service every time! We have used Smart Hospitality supplies for all our menu requirements over the last 3 years. The menu's are very good quality and have been key to... Ver más

Valorada con 5 estrellas sobre 5

We are extremely happy with the service that we received from Smart Hospitality. Our enquiry was dealt with very efficiently and all our questions were answered promptly. The finished goods arriv... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I have used these guys for many years. Unfortunately my latest order from start to finish was disappointing from a customer service point of view. Errors in printing (not completely their fault) bu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

At B3 Designers we have used Smart Marketing services for a few projects. It always has been easy to customise any product and the lead times have always been respected. The team is really respon... Ver más

Información sobre la empresa

  1. Tienda de artículos promocionales

Información proporcionada por diversas fuentes externas

The UK’s leading name is Hospitality Products and Supplies, Restaurant, Bar, Table Top Presentation, Hotel Guest Room, Venue Marketing & Promotional Items. In addition we are the trusted name in the supply of Back Of House Equipment, Kitchen Equipment, Cleaning & Disposables, Furniture and much more.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

194 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Absolutely amazing and bespoke service

Absolutely amazing and bespoke service! Would use them again. I agree that depending on what you chose the price can appear a bit steep, but for the service and quality I'm more than happy to pay that money.
I was looking for a guest book that is a bit different to what you usually encounter in hospitality and looking at what they had available (and knowing my taste) I knew I had to go for the wooden option, which probably turned out to be one of the dearer options anyway.
Gretchen was my guide throughout choosing the right guest book, material, design, size... you name it. She's always been very prompt and professional with her responses and has taken a lot of time to advise me, making sure that I'd be happy with the end result. And gosh am I happy with it! So far a lot of people have commented how unusual and professional it looks, totally fitting into our overall theme.
I'm so glad I've chosen them and would always recommend them.

15 de marzo de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hi Rica,

Thank you so much for your positive and detailed review! We're so happy to hear that you were pleased with the service that you received from Gretchen, and that you've had such great feedback about your menus. We hope to work with you again in future!

Valorada con 5 estrellas sobre 5

Great service

6 de marzo de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hi Ash, thank you for your review, we're pleased you were happy with the service!

Valorada con 5 estrellas sobre 5

Excellent service and follow up on my…

Excellent service and follow up on my order. Now all set and ready to throw our first afternoontea here in Norway, on my daughters 25th anniversary.

29 de enero de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hi Ellen, thank you so much for your review! We hope the afternoon tea goes well - sending our best wishes to your daughter!

Valorada con 5 estrellas sobre 5

Great Quality Products Highly Recommended.

Fantastic and friendly customer service, fast delivery and great quality. Highly recommended.

24 de enero de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hi Ben, thank you so much for the review! Gretchen is happy to hear you're so pleased!

Valorada con 5 estrellas sobre 5

Our experiance was very good

Our experiance was very good, profesional and also very friendly.
Gretchen was Wanderful and she handle the whole order process really well.

18 de enero de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Thank you very much Ionlandin for your review! Gretchen is very happy to hear that you were pleased with your experience!

Valorada con 5 estrellas sobre 5

Quality products

Very thorough even though there were lots of changes through the process. Got what we wanted and great quality.

14 de enero de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hi Darren, thank you so much for the review!

Valorada con 5 estrellas sobre 5

Really excellent service.

I thought Smart Hospitality were great. Trustworthy, communicative and patient - we would definitely use them again!

11 de enero de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hi John, many thanks for your review, we're happy to hear you're so pleased with the service! We look forward to working with you again soon.

Valorada con 5 estrellas sobre 5

Gretchen was amazing

Gretchen was amazing, supportive and patient. She sent me several samples to help we realise the image I had in my head. The Finished item is better than I cover have ever imagined. Thank you.

9 de enero de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hi Laura,

We're so pleased to hear that you were happy with the service and the finished product! Thank you for sharing your feedback!

Valorada con 5 estrellas sobre 5

I'm very pleased with everything

I'm very pleased with everything.
Fast administration, trusty partner.

I recommend to everyone!

Thanks!

7 de enero de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hi Norbert,

Thank you so much for the kind review, we really appreciate you taking the time and Dixie is happy you're pleased with the service!

Valorada con 5 estrellas sobre 5

Charlie is amazing

Charlie is amazing, really helpful and super fast at getting our menu’s designed and we absolutly love them thank you.

4 de enero de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hello,

Thank you so much for taking the time to review us - we're so happy you're pleased and we're lucky to have Charlie as a part of our team!

Valorada con 5 estrellas sobre 5

Highly recommend Smart Hospitality - 5*

Highly recommend Smart Hospitality. From start to finish Charley, our account manager made the process a breeze and was extremely helpful when answering all of my many questions on the different products they offer and materials. She went above and beyond to make sure we were happy every step of the way and the finished products are simply amazing. Excellent customer service, thank you!

4 de enero de 2019
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hi Angie,

Thank you so much for the extremely positive and lovely review! Charlie is pleased that you are happy with the service and we look forward to working with you more in future.

Valorada con 4 estrellas sobre 5

Product shown on website was not…

Product shown on website was not available. Apart from that, service was excellent.

28 de diciembre de 2018
Opinión espontánea
Logotipo de Smart Hospitality Supplies

Respuesta de Smart Hospitality Supplies

Hi Barry,

Thank you very much for the review. We appreciate your honesty and feedback regarding the product that was out of stock and hope that you will order from us again in future.

Valorada con 5 estrellas sobre 5

Charlie was just amazing

Charlie was just amazing, very helpful and nothing was too much trouble for her, excellent customer service. Thank you! #LingfieldPark

12 de diciembre de 2018
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más