Smileworks Liverpool Opiniones 

445
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have completed my teeth straightening journey with Eduardo and could not be more pleaaed. Everything ran smoothly and following his and Kerry's advice I got the perfect smile I always wanted to achi... Ver más

Valorada con 5 estrellas sobre 5

I paid for a lip filler dissolve, but Dr Rowland-Warmann took real care to understand what I wanted first, rather than just proceeding. She was upfront that dissolving wouldn't fully fix my concerns... Ver más

Valorada con 5 estrellas sobre 5

Completed several months of teeth alignment , so pleased with the result can’t recommend Eduardo and Ana enough . Wish I had the treatment years ago - couldn’t be happier . So friendly , profession... Ver más

Valorada con 5 estrellas sobre 5

Finished my braces journey with Dr Eduardo and couldn’t be happier with the results. Highly recommend. The whole experience has been positive and truly life changing. He has listened to my concerns,... Ver más

Información sobre la empresa

  1. Clínica odontológica
  2. también en la categoría
  3. Dentista

Información proporcionada por diversas fuentes externas

At Smileworks you will find the most talented cosmetic dentists and medical facial aestheticians anywhere. If you are looking for a beautiful smile, flawless skin, semi permanent makeup, braces, Implants or orthodontics then you are in the right place.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

445 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(445)

33 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing place with amazing staff

I've just finished my invisalign treatment and I couldn't be happier with the results. I have severe anxiety and every single member of staff has been so lovely and patient, it definitely helped to keep me calm during appointments. I particularly want to thank Eduardo and Claire, they have been absolutely brilliant every step of the way. To anyone nervous about dental treatment I would recommend Smileworks all the way!

19 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been terrified of the dentist…

I’ve been terrified of the dentist since I was little. However I can’t thank Edwardo and Faye enough for putting me at ease and taking extra care with me I’m proud of myself and no I would never had gone through my treatment without there kindness and patience highly recommend there services

8 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% Awesome treatment 5 Star Service

Firstly before reviewing my treatment details I would like to mention how wonderful it was dealing with the lovely receptionist called Angie who made me feel at ease,is extremely polite people focused and has the most beautiful manners. A big thank you.

I first came to Smileworks last November and have been dealing with Dr MJ Rowland and I am super impressed. The knowledgeand skill Dr MJ has is so impressive and encouraging.

I am a male patient so was slightly worried regarding asking for facial fillers for lines,wrinkles etc.
I have had several treatments including tear throughs,Jowls and cheek Filler.
Well I am really exited and thrilled with the superb and very impressive results.
I did not want my skin to look overdone like a lot of people I just wanted a very subtle effect.

I am pleased as so many people have been asking me not if I've had treatment but rather what creams or moisturisers am I using as my skin looks fantastic and healthy and how I look younger.
I'm so thrilled I just let people think I've been using various products however the kind comments keep coming so thank you MJ for all you have done as I feel so much more confident now.
I won't go anywhere else.
I want more done now.
None of the treatments were painful. It was a pleasant experience and I felt so relaxed knowing I'm in the most capable hands.
I would also like to add how extremely clean the premises are, as a recently retired Urology Nurse I am very impressed with the attention to detail regarding safe practices,cleanliness,all aspects of hygiene. Anyone considering going here should just do it it is so outstanding.
Thank you all the team even though I have not met them all however I'm so pleased I've found Dr Mj and a great receptionist to deal with.
Outstanding service.
I attended Friday 30th June and it was 100% amazing experience.
Thank you
Michael G

30 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had Morpheus8 done by Hannah & I can…

I had Morpheus8 done by Hannah & I can honestly say what a great treatment for improving skin & fine lines. Hannah is really nice & friendly & very professional. Puts you at ease even though it is a little painful in certain areas. Booking my second one later this month. Would definitely recommend Hannah & morpheus8

21 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service!

Went to see Eduardo after reading great comments on goggle! I saw 3 different Denist’s beforehand who had told me the job was impossible! I couldn’t thank Eduardo enough. He made the impossible possible! Eduardo and his assistant Taya are very professional, explains every step and made sure I left 100% happy. The whole staff at Smileworks are all friendly and welcoming on each visit. I could not fault this place at all. Very happy with my teeth. If you’re thinking to get your teeth checked or fixed, Eduardo is your man.

28 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been with this dentist for 3…

I’ve been with this dentist for 3 years. They are extremely professional. Helpful and make sure they do all they can for a perfect smile. I would like to thank JK for all the help and support he has given to give me, give me back my perfect smile and confidence.

27 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst experience ever AVOID !

Had an Appointment with ( calls herself Dr MJ ) 3 weeks ago Botox and lip filler, left my face absolutely bruised. People thought I’d been attacked I was unable to go to work as I work with the public but I had a review today. Why did i bother going?? once again she used what I can only describe as excessive force of a needle leaving me the same as previously.
I’m not even sure if she actually injected my top up and she has all this so called experience and silly certificates around her building. I was seen as a model 6 months ago in the same place for a trainee who done a wonderful perfect job.
I do feel she has a personal underlying personality problem so fake, you cannot ask her a question as she takes offence. I asked what MJ stands for she looked at me as if I should of known and answered Mary Jane I asked if she’s Irish and she replied CERTAINLY NOT now my face injury’s are starting to make sense ! Apparently I really offended her, asked a few more questions as atmosphere was uncomfortable and once again didn’t think she wanted me sitting in that chair.
She’s rather expensive but just thought I’d see if I had a better result than other clinics and I’m absolutely sure I won’t be returning to her.

21 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* Composite Bonding with Paula & Marta

I had a composite bonding session with Paula and Marta and honestly, it was awesome. They were so chill, it felt like I was hanging out rather than sitting in a dentist's chair. The vibe was so laid back, no rush or anything, and I even fell asleep during the treatment – it was that relaxing! No doubt, I'd give them a thumbs-up to anyone. After this, there's no way I'm switching from Smileworks. They're my go-to dental crew now.

20 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

You won't regret choosing Smileworks

I have just recently finished my treatment at smileworks. I had two teeth extracted, a brace fitted for around 2 years, composite bonding and now I have retainers to wear at night to preserve all the work I have had. I am so happy with the results! I had always wanted a brace to correct my overbite and long front teeth. Dr Eduardo, in my experience is a true perfectionist and he has given me the smile that I am no longer trying to hide or am embarrassed of. For that, I am very grateful! I was a nervous patient, but I have total confidence in Dr Eduardo and all the team I have met on my many visits over the past couple of years! All are so professional, kind, helpful and excellent at what they do! Thank you Dr Eduardo and everyone at smileworks. I hope to return one day for those implants! If you are thinking of having treatment here, I would highly recommend 😊

16 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly, informative and brilliant service.

Hadn't had a good dentist for years, glad I chose Smileworks from initial consultation to hygienist to root canal work, everyone has been superb, informative and friendly. Dr Patri and Joanna get special thanks for root canal work with no pain.

2 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I grew up with a fear of dentists and…

I grew up with a fear of dentists and had a denture in my mouth for 50 years. Until I met Sefa and Becca, I didn’t know what all the options were. They were patient with my low pain threshold and created a denture-free option using Maryland bridges. I am delighted with the outcome, just in time for my daughter’s wedding. A friendly, listened to experience I would highly recommend.

26 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

BRACES & BONDING - could not have asked for a better experience

I’m all finished with my teeth transformation now! I had braces for just under 2 years with Eduardo and i could NOT be happier. I never expected the change to be so drastic! The entire process could not have been better from start to finish. I have just had my composite bonding done by the lovely Paula and Daisy which was the icing on the cake. I can’t stop smiling. I never would have thought that i could like my teeth after hating them for so long but i love them. I’m so thankful for everyone at smileworks!

13 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smile Works Liverpool is the best…

Smile Works Liverpool is the best dentist I've ever been to I'm so happy that I chose to come to smilework I hadn't been to a dentist for over 10 years my hygiene was very poor but since I've been coming to smilework with in a month of having my teeth professionally cleaned and having to have fillings and also root canal treatment Dr patri &Joanna insured me I would receive NO pain during my root canal treatment i have felt no pain the smile works dentist are professional and caring please go to smilework s work s if you are afraid of the dentist you get excellent treatment from them

30 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t recommend this place enough

Can’t recommend this place enough, I needed a cracked wisdom tooth removed, I’m not a fan of dentists so was very reluctant, but from walking in to leaving I can’t fault the place, I had drew who was very professional, made me feel at ease and the procedure was quick and painless, definitely any other dental needs I’ll be coming back here!

24 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend.. Great experience

Tom, Zoe, and Faye. We’re fantastic, absolute professionals. and made me feel relaxed straight away, I could tell I was in safe hands. aswell as being down to earth and friendly. We had a good chat and a laugh which made the whole experience incredible, I was a totally blown away with the results of my hygienist appointment with Zoe & Faye the girls were amazing. Tom gave me some great advice and arranged a dental plan for me to get my teeth and gums healthy again he definitely knows his stuff a true professional, I would definitely highly recommend smikeworks for all of your dental needs…

25 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Settled with Dentist working at Smileworks

update: Gaslighting contnues. No apology received form Smileworks yet about denial of complaints existence etc. Settled out of court with the dentist who is working at Smileworks. Smileworks itself initally said 'there is no such complaint' with Johnsonian party like certainty.
Reviews are handled legalistically by Kennedys ( most recently Nico Fabri, that is Nico Fabri ). The lawyers, Kennedys tried to have review taken down ( x 2 ) arguing a distinction between Smileworks the company and the dentist that works there and made untrue assertions that 'there is always reflective learning' in their attempts. As you can see below and in the previous reivews and anonymous responses this is not the case. So I had treatment at Smileworks in Liverpool but the case was settled against the Dentist. At the time the law relating to suing of practices ( Vicarious Liability, Rattan) had not developed as it did before recent Appeal. I would have been happier if other avenues were available as I believe that the quality and safety of any organisation can be seen in how it deals with its failures. Note below the absence of apology and personal attack for example. Consider where you will be if something goes wrong during your treatment.
The practice staff member replying here chooses anonymity and did not have strong enough reflective practice to admit even the existence of complaints in a timely manner which leaves Smileworks customers taking all the risks that are associated with that style. Kennedys have made 2 requests using 2 different staff members ( and counting ) to have this review of my personal experence referring to the settlement out of court taken down despite underlying facts remaining the same. Do you want to be in a position where when things go wrong you receive legal threats ? Will keep you posted.

21 de febrero de 2023
Opinión espontánea
Logotipo de Smileworks Liverpool

Respuesta de Smileworks Liverpool

Hi there,

I’m writing an update because we’ve now got the full picture. There was a breakdown in communication that’s been resolved.

It appears the dispute has been remedied in a way that’s made everyone happy. This is great news so thanks for being reasonable in your correspondence and helping things reach an amicable resolution.

We really do wish you the best in the future. And as much as we love arguing on the internet we have patients to look after so must leave it here.

We hope you find a dentist who can help you, and hope our business will one day become good enough for the hallowed 9% of your Trustpilot reviews that aren’t 1 star!

Valorada con 5 estrellas sobre 5

Wisdom tooth removal

I had a very traumatic wisdom tooth removal a few year ago. I still hours after having this tooth removed can not believe how easy this was compared to a few years ago. Besides getting a clean this was the best experience in the chair.

Drew and Sarah took care of me and they were very professional the entire time. Chris was chatting in the right way and Sarah very attentive. These two really help to make the Smileworks team even stronger. Thanks for a rather easy tooth extraction.

18 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Whitening and Bonding

I came to smileworks for bonding and whitening, I wanted a brighter smile and my teeth more even. Tom was amazing and took all of my ideas into consideration to help achieve my dream teeth, I couldn’t have asked for someone better through this journey. Melina was an assistant whilst getting my bonding and was fab too she was bubbly and chatting and I felt at ease through the process as I was quiet nervous.

3 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic team, highly recommend

I had a very bad experience at a dentist years ago and ended up going down to operating theatre.
I had been unhappy with my teeth for a while but I finally got the courage to get a brace with smile works. I can highly recommend smileworks .From the start to finish (yesterday when my brace was removed). Edwardo and his team made me feel so at ease . Thank you and I love my new teeth they look fantastic

1 de febrero de 2023
Opinión espontánea

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