www.sofaitalia.co.uk Opiniones 

281
•
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I bought a 3/2/1 leather suite in January 2025 . I use it daily and very occasionally has visitors. It has dipped and I am so disappointed. Upholstery say it's wear and tear. It should last longer tha... Ver más

Valorada con 5 estrellas sobre 5

We are so delighted with our italian leather sofa and chair. Fanstatic quality, looks wonderful. Delivery was as promised within 12 weeks...items carefully packaged. Staff we spoke with on phone v... Ver más

Valorada con 2 estrellas sobre 5

I haven’t got my sofa yet despite paying for it back in January. It was meant to be delivered over a week ago and after travelling long distance to the holiday home it was meant for, staying overnight... Ver más

Valorada con 1 estrellas sobre 5

6 months to get a sofa advertised as 10-12 weeks delivery. Some chase emails were ignored, and eventually the company sent us apologies and promised us 'compensation' by way of gesture of goodwill on... Ver más

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Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

281 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(281)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service and a great sofa

Abbey was a delight to deal with. We were quite apprehensive about buying a sofa without seeing it but we need not have worried.
Great service while purchasing a great sofa.
I’d highly recommend them

21 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely happy with the purchase

Extremely happy with the purchase. Our sofa looks amazing! Happy with the professionalism of Sofa Italia team. For sure we will purchase something else in the future. Totally recommended it! The quality, the price, the delivery, communication, all were spot on!

12 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sofaitalia

Really pleased with 2 seater Newtrend Concept Jenny sofa that was purchased from on line viewing only. Leather swatches were made available really quickly for colour and quality checking.
Great service and advice from the sales staff and the delivery guys.

23 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sofaitalia

Initially spoke to Abbey on the phone who was extremely helpful and invited us to visit the Sofaitalia warehouse. During the visit Abbey was
very informative and assisted us in the selection and purchase of our leather furniture.

3 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous chairs

I ordered two chairs from this firm and despite the delay in delivery I am delighted with the chairs they are everything I wanted and expected. I cannot fault them in any way so can highly recommend.

30 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

We found Jorden at sofaitala very help…

We found Jorden at sofaitalia very help full and our sofa was delivered very close to the time he said.
And for the delivery men they were really nice they put the sofa in place and made sure it was working before they left. They even took all the packaging away with them.
We are very happy with the service we received and delighted with our sofa.

29 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic experience from…

Absolutely fantastic experience from start to finish. Nothing was too much trouble for Richard while I was deciding on what model sofa to have. Then once I'd decided what model I wanted he sent me numerous swatches and photographs of sofas while I tried to decide on a colour. Thank you for all your help Richard. The sofa I chose was the Pisa which Richard recommended after I gave him my requirements The sofas are incredibly comfortable and my 2 beautiful spaniels have found their comfy spot on them. I would recommend SofaItalia to anyone looking for a comfy sofa and excellent customer service.

28 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Abbey at Sofaitalia

Great service from Abbey at Sofaitalia, very professional and helpful. It was a pleasure shopping with them. Now just have to wait for my sofa, recliner and footstool to arrive. I hope the delivery service lives up to the high standard set by the sales team

24 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company. Abbey Liddle was very helpful. she ensured our needs were meet by taking time to liase with the maufacturers regarding our unusual sofa colour (Teal). Very professional.

3 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

qualty and service guaranteed

Great experience dealing with Abbey who showed us all of the leather choices and styles for our chosen sofas. High quality furniture and fantastic service. Highly recommended.
Neil.

1 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recent Purchase

Recent Purchase
I recently purchased two sofas from Sofaitalia but had some damage caused by the delivery company.

Not an ideal situation however, the manner in which the company and in particular John Newton dealt with the issue was outstanding. They ensured that our complaint was addressed in the correct manner and were available to us on the phone throughout.

I would like to praise the companies attitude and professional manner in dealing with the issue. John, who was the face of the company, portrayed them in the best possible light. Because of him I would not hesitate to recommend them to friends & family.

Very well done and thanks for your assistance

Garry Douglas

30 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Furniture purchase

Furniture purchase straightforward and it was clear when ordering the waiting time and it arrived within the time specified with clear communication from delivery firm.

28 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer

From ordering to delivery Sofaitalia were extremely helpful with dimensions, samples and always on the other end of the phone with any queries. I was buying this without seeing it and on behalf of someone else and was understandably nervous as making a large purchase. Extremely pleased with the product and fantastic customer service.
Would recommend highly.

8 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sofaitalia sofas

We are very pleased with our two sofas from Sofaitalia. The service received from the company was excellent. The delivery people were very helpful and courteous. We would not hesitate to recommend this company.

12 de julio de 2019
Opinión espontánea

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