Solihull Lighting Opiniones 

50
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We really had a great experience with this company. Worth travelling from Stourbridge too. Great showroom and customer service excellent. We couldn't see anything we liked, although being a large sho... Ver más

Valorada con 2 estrellas sobre 5

Failed to honour their price match promise. I've chased them several times, but still no refund 2 months later - just 'please get in touch' messages. I *have* been in touch! Repeat customer, can't rin... Ver más

Valorada con 5 estrellas sobre 5

Ordered a beautiful Endon chandelier from Solihull Lighting back in November - it arrived quickly and the price was excellent for the quality. I finally unpacked it three months after purchase to disc... Ver más

Valorada con 5 estrellas sobre 5

I purchased two pendant lights to go over our new kitchen island. When we hung the lights 4 of the 6 glass shades had bubbles in the glass which were obvious as the lights hung at eye level over the i... Ver más

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

Shop Unique Lights From One Of The UKs Leading Lighting Retailers!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(50)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best lighting shop

Recommended by my daughter and I was surprised by the quality and variation of the lightning available. The member of staff was knowledgeable, friendly and very helpful. I will return when I need lights. Highly recommend.

19 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect transaction

Perfect transaction. Easy purchase, fast delivery, excellent packaging, great communications and a brilliant price.Solihull will be my first choice for lighting in future.

16 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got what we were looking for without exactly knowing what we were looking for!

Went into the store which is well stocked and lots to choose from. We couldn’t quite find the lights we wanted from what was out on display but we were helped by David who worked with us and found some options they had that weren’t on display. This isn’t our first time buying lights from here and likely won’t be our last. Great shop, well priced and good service! Thank you

19 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service and communication

Ordered two ceiling diffusers, was not notified of delivery date or anything for that matter after purchase.

One diffuser was damaged so I took photos and emailed them, I also made contact by phone. They said they would update me on what to do next but didn’t so sent another email 4 days later and also called them to ask about it, they said they would be in contact which they were but this was another few days later.

When they did get back to me they said they were waiting on a response from the supplier, 9 days have now passed and still no update.

I have a feeling I will have to buy the same light from a different shop which bearing in mind they were £145 each is massively insulting to me.

11 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Damaged on delivery

We visited the showroom where we were able to find the right light fitting for our house. The fitting which was a large chandelier arrived within three days but was unfortunately damaged and unusable. I did have some difficulty in getting a satisfactory response to my calls but eventually received a replacement item very quickly. I was still left with the damaged fitting which I had to return myself to the shop. However we are very pleased with our purchase now.

30 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing showroom

Amazing showroom with lots of lights to view, as well as design ideas and very helpful staff.

21 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service from Solihull Lighting

Good service from Solihull Lighting, ordered the light fitting I required from the warehouse, searched the catalog for an uplighter I required and was informed when they were ready to pick up. No problems at all.

12 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great showroom, really helpful staff, excellent delivery

We really had a great experience with this company. Worth travelling from Stourbridge too. Great showroom and customer service excellent. We couldn't see anything we liked, although being a large showroom, so brochures came out and we found exactly what we were looking for. Lady couldn't have helped us more. The lights came within a few days and were very well packed.
We would definitely recommend a visit.

27 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Solihull Lighting is a beautiful shop…

Solihull Lighting is a beautiful shop to walk around. They have such an array of lights and beautiful pictures. I am lucky as it is very local to where I live. Popped in to look at Wall lights for my lounge. I had something in my mind and could not find it in other lighting shops. Suddenly I saw the perfect light. The assistant was very helpful and went to order it for me from their catalogue. Unfortunately the light was discontinued but after checking with the Manager I was able to have the display light for a discounted price. I was so excited. The lady called me the next day for me to collect my light and now it has a proud place on my wall.
It is beautiful and perfect.
Thankyou Solihull Lighting. I will definately be recommending you to friends and family..

12 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very patient, lovely staff

I had no idea what to look for but the staff here were very patient and helpful and ended up with beautiful lights, highly recommend taking a look in the show room for inspiration!!

19 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class Service

The electrician was due in a couple of hours when I discovered that the bracket was missing to enable the light fitting to be secured to the ceiling. I quickly went to Solihull Lighting to ask if they could help. In a couple of minutes they produced the correct bracket and made no charge. Excellent service. Thank you so much.
The electrician was able to complete the work.

27 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class customer service and quality products, Really helpful

I had a problem with a wall light which was completely of my own making. I stress that its important to carefully read instructions. I contacted the customer service and Rachael and Ryan could not have been more helpful in sorting it out. There is a wide selection of lights to choose from for all situations. I will certainly buy from them again. Well done.
Colin from Leigh

3 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic speedy delivery

Fantastic speedy delivery
I placed my order last week and ordered 2 chandeliers to my delight i was given extra money off at the checkout for buying 2 I think ?
I placed my order and then read the reviews and to be honest I was worried that I may not receive my order after reading some reviews , I rang Solihull lighting to confirm my order was going ahead I spoke to a lovely man who answered the telephone after a few rings and he assured me my order was being processed and it would be with me in the next few days .
My order arrived today less than a week after ordering I am delighted with my beautiful top quality chandeliers , I am delighted with the service I was kept up to date with times dates etc .
Very happy customer would highly recommend Solihull lighting .I will shop with them again .
Well done guys

14 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have always used Solihull Lighting…

I have always used Solihull Lighting for my lights. Living over 30 minutes way, they are still my go to for excellent customer service, professionalism and the most gorgeous lights that give your home the wow factor. Something for every room and choices galore.

Keep up the good work!

25 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've had a really lovely experience…

I've had a really lovely experience with Solihull Lighting, I'm a returning customer & the staff are just lovely! They go out of their way to help with what you need! If you're into home decor this is the place for you!

18 de octubre de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Failed to honour their price match…

Failed to honour their price match promise. I've chased them several times, but still no refund 2 months later - just 'please get in touch' messages. I *have* been in touch! Repeat customer, can't ring during their office hours - very, very disappointed.

23 de agosto de 2022
Opinión espontánea

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