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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was genuinely impressed by the service I received. Joel who I spoke to on the phone was exceptionally polite, friendly and helpful. He took the time to explain everything clearly, answered my qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Joel was exceptional. He was helpful, efficient and had impeccable customer service. He discussed the process clearly and I had no concerns at any stage. What could have been an annoying process was m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I spoke to Joel today regarding my claim which he fully assured me was all going through , he explained the process which gave me total reassurance .

Valorada con 4 estrellas sobre 5

friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mantenimiento y reparación de automóviles

Escrito por la empresa

sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

746 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,7

Todas las opiniones

(746)

501 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful and informative

Very helpful and informative. Easy to talk to. Explained things well.

19 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for your valuable feedback. We are glad to hear you are pleased with the service we provided.

Valorada con 5 estrellas sobre 5

Daniel was professional,polite

Daniel was professional,polite, clearly explained the process and answered all my questions.

19 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

Valorada con 5 estrellas sobre 5

The agent was extremely helpful

The agent was extremely helpful , friendly and professional. The process was explained clearly and thoroughly making the whole interaction simple and easy to follow -thank you

18 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you very much for your review. We’re delighted to hear that you’re happy with the service we provided, and very much appreciate your feedback.

Valorada con 5 estrellas sobre 5

Joel was very helpful and made me…

Joel was very helpful and made me feel positive about the situation . I would highly recommend

18 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

We’re delighted to hear that we did such a great job for you. Thank you very much for your review.

Valorada con 5 estrellas sobre 5

Joel was amazingly helpful on the…

Joel was amazingly helpful on the phone! He was super friendly and made me feel comfortable. He made sure I was well-informed and I left the call feeling great. Thank you!!

18 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.

Valorada con 5 estrellas sobre 5

Joel was very informative and answered…

Joel was very informative and answered all my questions. Easy to speak to and arranged to call me knowing I had been on the phone all morning trying to get things sorted constantly being passed pillow to post by my own insurers. Joel explained how everything works and what would be happening next. Very helpful and got everything sorted for me in one phone call. Thank you Joel a great service from you.

18 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Valorada con 5 estrellas sobre 5

The support

The support , was a lovely lady who was polite , knowledgable , and clear to understand

18 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

We’re delighted to hear that we did such a great job for you. Thank you very much for your review.

Valorada con 5 estrellas sobre 5

Joe was really helpful in guiding me to…

Joe was really helpful in guiding me to find a solution in a professional way and was reassuring about the situation.

17 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for your review, we are happy you’re pleased with the service we provided.

Valorada con 5 estrellas sobre 5

Good People

This experience was great because the advisor Joel that dealt with my case is a very friendly man, and he took his time with explaining the process from start to finish in detail, not any part of the process he could explain.

17 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.

Valorada con 5 estrellas sobre 5

Helpful and Professional

Confident
Excellent communication
Very knowledgeable

15 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly, patientnce enough for explaining everything need to understand and know about it.
Appreciate to Darren for his time from Sopp+Sopp
Thankfully .

14 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

Valorada con 5 estrellas sobre 5

Rep was very friendly and helpful and…

Rep was very friendly and helpful and explained everything very well.

13 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

Valorada con 5 estrellas sobre 5

Joel was amazing with me on the phone…

Joel was amazing with me on the phone really help me with my car and made me feel so much better

13 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.

Valorada con 5 estrellas sobre 5

Joel made light work of a messy situation

Joel was polite and answered all my questions and explained the process in full
Would highly recommend them
Trevor Moralee

13 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

Valorada con 5 estrellas sobre 5

I was called by Joel

I was called by Joel. His knowledge, approach and manners were first class. All information was clearly delivered and helpful. I would give him 10 out of 10, and feel he is a very good ambassador for your company.
Thank you.

13 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for your great feedback! We’re pleased to hear our customer service team provided the support you needed.

Valorada con 5 estrellas sobre 5

5 STAR ALL ROUND

Just got off the phone from speaking with Joel…well, what an absolute pleasure! Covered all areas professionally & efficiently. He was able to explain the ins & outs of what the company are going to be handling as well as what steps I needed to take. All in all a fantastic service. Many thanks again!

12 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

Valorada con 5 estrellas sobre 5

Contact was made with me really quickly…

Contact was made with me really quickly and next steps agreed within the first call.
Contact from the next stage came through promptly too.
Very pleased so far

11 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for your review, we are happy you’re pleased with the service we provided.

Valorada con 5 estrellas sobre 5

Bob was amazing

Bob was amazing, as a young and new driver bob explained everything clearly and answer any questions i had. This has really relaxed me and lessened my worried!
highly recommend

11 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

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