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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was genuinely impressed by the service I received. Joel who I spoke to on the phone was exceptionally polite, friendly and helpful. He took the time to explain everything clearly, answered my qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Joel was exceptional. He was helpful, efficient and had impeccable customer service. He discussed the process clearly and I had no concerns at any stage. What could have been an annoying process was m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I spoke to Joel today regarding my claim which he fully assured me was all going through , he explained the process which gave me total reassurance .

Valorada con 4 estrellas sobre 5

friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mantenimiento y reparación de automóviles

Escrito por la empresa

sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

745 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,7

Todas las opiniones

(745)

501 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Mo the lady who dealt with me has a lot…

Mo the lady who dealt with me has a lot of patience and very professional. The customer service was excellent. I was very stressed when l called but l came off the phone very assured and relaxed. A big thanks Mo.keep the good work.

1 de junio de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

Valorada con 5 estrellas sobre 5

Polite and sympathetic chap

Polite and sympathetic chap, keen to get resolved as soon as possible.

29 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

Valorada con 5 estrellas sobre 5

…Customer Service agent.

The Customer Service agent who called was professional in obtaining the correct information regarding the the incident. Was helpful when it came to explaining the procedure that would follow in resolving incident, and the contact details of where to call.

28 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

We’re delighted to hear that we did such a great job for you. Thank you very much for your review.

Valorada con 5 estrellas sobre 5

Joel was great

Joel was great. Handled really well and got me in the right direction for getting my car sorted out.

27 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for your review, we are happy you’re pleased with the service we provided.

Valorada con 5 estrellas sobre 5

Credits to Joel!

Would like to commend Joel who was informative throughout process. As my first time in an incident, he provided excellent customer support, patient and reassuring during a stressful situation. Explained everything clearly and answered all questions. Appreciate his and calm and comforting manner - Credits to Joel!

27 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.

Valorada con 5 estrellas sobre 5

Dan was very helpful

Dan was very helpful, pleasant and experienced. He explained everything and communicated the process very clearly, very friendly and made the process easier.

27 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

Valorada con 5 estrellas sobre 5

Joel was a massive help and really took…

Joel was a massive help and really took the time to explain the whole process and reassure me every step of the way.

26 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.

Valorada con 5 estrellas sobre 5

Answered promptly

Answered promptly, clear when asking questions, efficient and friendly demeanour

26 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.

Valorada con 5 estrellas sobre 5

Very smooth process

Very smooth process. Friendly, informative agent and they really try and get hold of you to ensure peace of mind. Great experience

22 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for your fantastic review! We’re thrilled to hear this and will make sure your comments are shared with the team.

Valorada con 1 estrellas sobre 5

Poor Customer Service

Submitted a complaint over the dreadful handling of my claim - Came to a resolution but heard nothing since in relation to agreement on the resolution and confirming they received my account details.

Doesn't surprise me though with this company

Que the response - Please email xxx your details - No, just show a level of competence, and reply to my email so the complaint can be closed

22 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

joel was incredibly helpful and…

joel was incredibly helpful and personable !

made what was a stressful complicated situation into a smooth simple and easy experience after explaining and reassuring everything to me

22 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.

Valorada con 4 estrellas sobre 5

Good costomer sevise

Very good service

21 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for your taking the time to leave a positive review and score. We really appreciate it.

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience, quick and easy, no stress.

21 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

We really appreciate you letting us know! Glad we could make things easy for you.

Valorada con 5 estrellas sobre 5

Ruth had great customer service very…

Ruth had great customer service very informative, she was very polite and provided a positive service

21 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

We’re delighted to hear that we did such a great job for you. Thank you very much for your review.

Valorada con 5 estrellas sobre 5

Very helpful

Meida was friendly, patient and helpful. She dealt with my query very efficiently.

18 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for your review, we are happy you’re pleased with the service we provided.

Valorada con 5 estrellas sobre 5

Very quick and efficient

Very quick and efficient, Joel reached out to me before I had reported it and sorted all my details and arranged to be sorted, very helpful

20 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

We really appreciate you letting us know! Glad we could make things easy for you.

Valorada con 5 estrellas sobre 5

Joel was super helpful

Joel was super helpful, able to answer all my questions and move my claim into the next steps.

20 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for your review, we are happy you’re pleased with the service we provided.

Valorada con 5 estrellas sobre 5

Very helpful and informative

Very helpful and informative. Easy to talk to. Explained things well.

19 de mayo de 2026
Opinión espontánea
Logotipo de sopp+sopp

Respuesta de sopp+sopp

Thank you for your valuable feedback. We are glad to hear you are pleased with the service we provided.

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