Joel was exceptional. He was helpful, efficient and had impeccable customer service. He discussed the process clearly and I had no concerns at any stage. What could have been an annoying process was m... Ver más
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Consulta las opiniones de los clientes
I was genuinely impressed by the service I received. Joel who I spoke to on the phone was exceptionally polite, friendly and helpful. He took the time to explain everything clearly, answered my qu... Ver más
La empresa ha respondido
friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Ver más
La empresa ha respondido
Spoke to joel today and he was fantastic, super friendly to talk to and explained the process really well and thoroughly.
Información sobre la empresa
Escrito por la empresa
sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
Información de contacto
Cygnet Road, PE7 8FD, Peterborough, Reino Unido
- 03300 583174
- sales@soppandsopp.co.uk
- www.soppandsopp.co.uk
4,7
Excelente
744 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 92% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Spoke with Joel this morning and he was…
Spoke with Joel this morning and he was incredibly helpful in sorting out the situation.
23 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for your review. We're delighted that our team could assist you and make the process as smooth as possible. We appreciate your comments, and review.
Joel was very helpful made the whole…
Joel was very helpful made the whole process simple and quick no stress thanks for your time helping me today
23 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Quick and efficient service
Ruth was very professional, efficient and friendly.
23 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
We appreciate your review and thank you for recognising our team’s efforts.
Very professional and informative.
23 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Well explained
Made everything clear, well spoken, easy to talk and was friendly.
23 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for your great feedback! We’re pleased to hear our customer service team provided the support you needed.
Dan was really good
Dan was really good. He immediately gave reassurance and took the tension out of the incident. He was patient and understanding and explained what he needed and what would happen in clear and unambiguously. Nothing was to much trouble. Excellent customer service.
22 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for taking the time to share your experience. We understand that being involved in an accident can be stressful, so we're pleased that our team was able to provide support. Your feedback means a great deal to us.
Explained thoroughly on the process of…
Explained thoroughly on the process of having my care repaired. Excellent customer service
22 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.
Costumer service was great
22 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Easy to talk to and explained the…
Easy to talk to and explained the procedure very well
Thanks
22 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.
Joel Very understanding and reassuring…
Joel Very understanding and reassuring with the whole situation
21 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.
Helpful service…
Dan was very helpful when dealing with my claim.
He explained the process simply but thoroughly and it was a pleasure dealing with him.
20 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for your review. We're delighted that our team could assist you and make the process as smooth as possible. We appreciate your comments, and review.
Made the process very simple
Made the process very simple. Very friendly and informative on the call.
17 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Meida provided exceptional service
Meida provided exceptional service. Very happy, Thanks.
16 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for your lovely review. We're so pleased to hear that you were happy with our service. Taking the time to share your experience means a great deal to us, and we truly appreciate your comments.
Wow talk about frustrating
Wow talk about frustrating, this company just ignore you.
16 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
If you are still struggling to contact us, please email reviews@soppandsopp.co.uk with your claim or registration number so that we can ensure you have the right number.
1st Class Customer Service
Waited 4 months to be passed across to a company for the repairs to go ahead.. Within minutes of being advised that Sopp&Sopp would be dealing with my claim they made contacted, I returned their missed call/email and spoke with Stephen.. I can’t compliment his service enough - very patient, extremely helpful and explained everything thoroughly, turned my experience around, Thank you Stephen!
14 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for your review. We're delighted that our team could assist you and make the process as smooth as possible. We appreciate your comments, and review.
Joel was very helpful and understanding
Joel was very helpful and understanding
14 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
We appreciate your feedback and are pleased to hear that our service met your expectations.
Joel is very plesent and professional
Joel is very plesent and professional
14 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Daniel
Dan, was very helpful and got my claim underway and went through all the details and damage.
13 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for taking the time to share your experience. We understand that being involved in an accident can be stressful, so we're pleased that our team was able to provide the support and guidance you needed. Your feedback means a great deal to us.
Joel was very friendly and helpful and…
Joel was very friendly and helpful and sorted my repair out quickly and easily.
10 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
Rafael was wonderfully helpful
Rafael was wonderfully helpful, explained everything really well and answered all my questions. 5*
9 de julio de 2026
Opinión espontánea
Respuesta de sopp+sopp
Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.
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