Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Very streamlined service from start to finish. Staff are all friendly and seem to be genuinely interested in you as an individual. The free hearing check is a bonus too!
La empresa ha respondido
Have had good experiences across two different Specsavers stores, most recently for audiology and optometry. This is day 2 with my new glasses, and I am hopeful that my brain will adjust to them appro... Ver más
La empresa ha respondido
Felt welcomed the moment I walked in. First time ever needing glasses and was made to feel very comfortable the whole why thru the process until leaving with my new glasses
La empresa ha respondido
4,5
Excelente
3 mil opiniones
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I love I can choose from the options…
I love I can choose from the options which are quality contact lenses. Plus, the shipment and delivery is smooth!
8 de agosto de 2026
Respuesta de Specsavers
Thanks for your amazing review!
great friendly professional service and…
great friendly professional service and everthing explained well
17 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thanks for your amazing review!
Just love how they treated their…
Just love how they treated their customers
31 de julio de 2026
Opinión espontánea
Respuesta de Specsavers
Thank you so much, Butter! This is wonderful to hear!
Terrible treatment by the optometrist ~…
Terrible treatment by the optometrist ~ she ended up pulling out a lot of my eyelashes with one of the tests she did. She didn't inform me ahead of time what she was going to be doing. It was the worst experience I have ever had at Specsavers.
I ended up complaining to the corporate office about my treatment.
5 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Hi JC, thanks for taking the time to message. We take feedback like this incredibly seriously and our customer care team would like to look into this for you. Are you able to send your message through here: https://www.specsavers.com.au/about/customer-service/feedback/? This will mean that the appropriate teams are able to look into your concern and reach out to you as required.
Thanks, The Specsavers Team
Topnotch Service
I always get the best service and engagement every time I visit the Specsavers Manukau store. Staff and service is always top calibre.
16 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thank you for your amazing review!
Staff members who are so well trained…
Staff members who are so well trained in their profession and very knowledgeable
15 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thank you so much Jo!
I went in for my glasses check up and…
I went in for my glasses check up and they kindly checked my hearing also. I had forgotten that 10 years ago an Audiologist had recommended hearing aids, so I wasn't surprised when they recommended that I speak to the Audiologist post my test. I got hearing aids. Both Columba and Maliah are fantastic and professional people. They guided me through the process, made sure that all of my questions were answered. The outcome is day and night, I love my new hearing aids, I can hear all of those sounds that were missing! I highly recommend Specsavers Ormiston Audiology as the Audiologists of choice!
2 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thank you so much Dom!
We came in for our 6 year old daughter…
We came in for our 6 year old daughter and they went above and beyond to make sure she left the store feeling confident and happy with her new specs. Thank you so much!
31 de julio de 2026
Opinión espontánea
Respuesta de Specsavers
Thank you for sharing your experience!
Respuesta de Specsavers
Thanks David!
I have always been treated very weir by…
I have always been treated very weir by the staff
14 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thanks Russel!
I got what I wanted!
10 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thanks for your amazing review!
Respuesta de Specsavers
Thanks for your amazing review!
The staff are always superb at…
The staff are always superb at Specsavers, any branch. The deals are spectacular too (:
1 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thanks for your amazing review!
I can't express enough how the whole…
I can't express enough how the whole experience was nothing but exceptional.....2nd to none!
Thankyou to all the staff that attended to me on the day I visited, and you did not disappoint.
27 de julio de 2026
Opinión espontánea
Respuesta de Specsavers
Thank you, Tino!
Well-accommodating staff and very…
Well-accommodating staff and very professional.
3 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thank you, Bojie!
The company did suggest options
The company did suggest options, including a new eye-test.
7 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Hi Bruce, thank you for the review! If you would like to submit any further feedback on your experience with us, you can do so here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback this way, any further feedback you have will be sent directly to the store and to our customer service team, so they can reach out and follow up with you. Kind Regards, Specsavers Team.
Great experience with great team.
Great experience with great team.
8 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thank you, Oz!
Respuesta de Specsavers
Thank you!
Great staff and very quick and helpful
Great staff and very quick and helpful
7 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thank you, Ciska!
Overall
Overall, it's all good. Looking forward to more products and activities.
10 de agosto de 2026
Opinión espontánea
Respuesta de Specsavers
Thank you, Yanxia!
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