Storage King Opiniones 

3895
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sensational customer service with friendly, professional, helpful staff making organisation easy. Sharon at Storage King was exceptional. The option i finally chose was through Paul at MoveAssist. Wo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Local company in convenient location Friendly extremely helpful staff Mick was superb from day one kind helpful nothing was too much trouble. Highly recommend they were so good we stayed almost 1... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A Stress free storage solution ! Plenty of choices for different size Storage units . From cupboard size to garage size . There is always a deal to be had when moving in , so make sure you take full a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a really great experience from James today! After extensive traffic, I arrived just before closing, and realised I'd forgotten my keys (a nightmare customer, sorry😬), James really went out of h... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Planta de almacenamiento
  2. Servicio de mudanza y depósito
  3. Tienda de insumos para mudanzas
  4. Instalación de autoalmacenamiento
  5. Depósito

Sobre Storage King

Escrito por la empresa

Storage King is a UK-operated self storage company with storage locations right across the UK. Our focus is delivering a premiere customer service through our simple, transparent approach to home and business self storage.

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4,7

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(3895)

51 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A Big Thank You Storage King York

I have just moved out of Storage King in York and everything from moving in to moving out went extremely smoothly. The booking was easy and even though I arrived with my furniture after the office had closed everything was set up for me to move in with ease. The unit was very clean and I felt my belongings were safe. Communication was great throughout, a big shout out to Natasha who was very friendly efficient and helpful from start to finish. Thanks Natasha and Storage King I would definitely use you again and will recommend you to family and friends.

29 de marzo de 2025
Opinión espontánea
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Respuesta de Storage King

Thanks for the top review! We’re so happy to hear that you had such a smooth stay and easy experience with Natasha at our York store.

Valorada con 5 estrellas sobre 5

Great experience A*

Fabulous staff at storage king in Amesbury dealt with a lovely man called Andy who was super helpful and a joy to deal with so thank you Andy :)

21 de marzo de 2025
Opinión espontánea
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Respuesta de Storage King

Thanks for the top review! We’re so happy to hear that you had such a smooth stay and easy experience with Andy at our Salisbury store.

Valorada con 5 estrellas sobre 5

Excellent customer service

Visited Maidstone branch yesterday and the young man couldn’t have been more helpful
I am disabled he was at my car as I arrived and helped with bags of shredding made the whole experience easy
Excellent customer service 🤩

20 de marzo de 2025
Opinión espontánea
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Respuesta de Storage King

Thanks for the top review! We’re so happy to hear that you had such a smooth stay and easy experience thanks to the team at our Maidstone store.

Valorada con 5 estrellas sobre 5

Storage King at York is an easy service…

Storage King at York is an easy service to use which is all down to their staff. Chris & Hayley have been fantastic, helpful and patient when I’ve asked several questions, nothing is too much trouble.
Would most definitely recommend and use again.

11 de marzo de 2025
Opinión espontánea
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Respuesta de Storage King

Your lovely comment and five-star rating for our York store mean the world to us. Thanks for letting us know we’re doing it right!

Valorada con 5 estrellas sobre 5

Excellent service in Maidstone

Excellent service in Maidstone, very helpful and friendly. Would highly recommend.

1 de marzo de 2025
Opinión espontánea
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Respuesta de Storage King

Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.

Valorada con 5 estrellas sobre 5

Exceptional Service and Convenience at Storage King

I have been using Storage King for several years and will continue to use their services. I highly recommend them without hesitation. I have heard Julia speaking with other customers, and find her always professional, polite, and incredibly helpful, with a warm and approachable manner. Not only can you come and go as you please, but when Storage King is closed, you can still access your unit anytime using a provided passcode, which has been a real lifesaver on several occasions. Storage King is consistently spotless, despite the high volume of traffic that comes through, with ample parking, toilets, and large lifts that make it easy to transport items without the hassle of stairs.

25 de febrero de 2025
Opinión espontánea
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Respuesta de Storage King

Thank you for the great review and positive feedback on our customer service! We strive to make self storage stress-free and are so happy to hear that you had a smooth move thanks to our Julia at our Banbury store.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! The team at Shrewsbury were fab, helpful, and efficient. They made the entire process smooth and stress-free, answering all my questions and ensuring I had the right storage solution for my needs. The facility is clean, secure, and well-organized. I highly recommend them to anyone looking for storage!

8 de febrero de 2025
Opinión espontánea
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Respuesta de Storage King

Thanks for your fantastic review! Quality customer service is one of our top priorities, so it makes us very happy to hear that you had a great experience with the team at our Shrewsbury store.

Valorada con 5 estrellas sobre 5

Many thanks to Dawn who listened to my…

Many thanks to Dawn who listened to my requirements and was able to find us the right locker at the right price!

19 de febrero de 2025
Opinión espontánea
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Respuesta de Storage King

Thank you for the great review of our store! We are delighted to hear that your experience exceeded your expectations.

Valorada con 5 estrellas sobre 5

Received first class service from Julia…

Received first class service from Julia & Angel at the Banbury Branch.
Always greeted with a friendly smile, & treated professionally.
The staff always go that extra mile which ensures that I will be a repeat customer & recommended to friends & business associates.

29 de enero de 2025
Opinión espontánea
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Respuesta de Storage King

Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.

Valorada con 5 estrellas sobre 5

I am very pleased with the service…

I am very pleased with the service provided by Storage King Heathrow. From the moment we arrived. We have been thoroughly impressed by the exceptional service provided by Mr. Hayden, the Manager, and Mr. Josh, the Assistant Manager.
The facility itself is clean, secure, and well-maintained, which reflects their commitment to providing top class storage solutions. It is clear that customer satisfaction is a top priority for this team.
We are very grateful to the Manager, Mr. Hayden, and the Assistant Manager, Mr. Josh, for their exceptional customer service. They are doing everything to ensure all our storage needs are met efficiently and with a smile. They made the entire process smooth and stress-free.
Once again Thank you, Mr. Hayden and Mr. Josh, for making our experience so seamless and pleasant. I highly recommend Storage King Heathrow to anyone in need of reliable storage services.

16 de enero de 2025
Opinión espontánea
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Respuesta de Storage King

Thanks for your fantastic review! Quality customer service is one of our top priorities, so it makes us very happy to hear that you had a great experience with Hayden and Josh at our Heathrow store.

Valorada con 5 estrellas sobre 5

Stress free storage!

Comfortable experience throughout the last 5 months. Angela and Emma, on reception, are very helpful, professional and courteous. A credit to Storage King. Would definitely recommend this clean , smart and well run facility

14 de enero de 2025
Opinión espontánea
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Respuesta de Storage King

Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.

Valorada con 5 estrellas sobre 5

I had the best experience at storage…

I had the best experience at storage king absolutely amazing service I had my furniture stored here for 7 months I had no issues at all , easy access it was immaculate the staff are so helpful and friendly and I just want to say a big massive thankyou to you all at storage king and keeping my furniture safe.

21 de diciembre de 2024
Opinión espontánea
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Respuesta de Storage King

Thanks for the five-star review. The team will be thrilled to hear that you were happy with your recent store visit.

Valorada con 5 estrellas sobre 5

House move weybridge Storage king

I had to rent a storage unit due to moving house l visited the Weybridge Storage King and spoke with Paul who showed me over
Several units so that l had enough space.
Absolutely first class service
When l eventually had a moving date l then rented
And did the rental with Toni
From start to finish both Paul and Toni are both great
And a asset to Storage king
I would not hesitate recommendations to anyone
Great 10 out 10 👍

1 de agosto de 2024
Opinión espontánea
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Respuesta de Storage King

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to our Weybridge store.

Valorada con 5 estrellas sobre 5

The staff are so friendly and helpful

The staff are so friendly and helpful, thank you :)

30 de diciembre de 2024
Opinión espontánea
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Respuesta de Storage King

Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.

Valorada con 5 estrellas sobre 5

I visited storage King in frome

I visited storage King in frome. I was very impressed with the staff. Very informative . I was served by a lady named Jess. I will be using your facility in the near future.

27 de diciembre de 2024
Opinión espontánea
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Respuesta de Storage King

Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.

Valorada con 5 estrellas sobre 5

Great Service. Really helpful staff

We have recently moved and had to put our entire home into storage in Frome. We used Storage King to store everything while we waited for our house to be completed. The team at Storage King were very helpful. Security on site seemed very good and the access control and temperature in the unit remained constant. We were able to access at varied times which was very convenient. We will definitely use Storage King again and recommend them.

23 de diciembre de 2024
Opinión espontánea
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Respuesta de Storage King

Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.

Valorada con 5 estrellas sobre 5

GREAT LOCATION & AMAZING SERVICE!

From the moment I contacted Storage King Blackpool I was met with backing service from really helpful staff. The girls there have been extremely kind (& patient!) with my circumstances and have continued to provide fantastic customer service! I highly recommend this location for your storage needs! WELL DONE GUYS! ….. A++++

20 de noviembre de 2024
Opinión espontánea
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Respuesta de Storage King

Thank you for rating our Blackpool store’s service so highly! We appreciate your feedback and will be sure to pass your compliments on to the team.

Valorada con 5 estrellas sobre 5

Excellent service - would recommend

I used Storage King Blackpool for several years. The service was efficient and friendly and the prices were competitive. First class - would recommend!

19 de diciembre de 2024
Opinión espontánea
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Respuesta de Storage King

Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.

Valorada con 1 estrellas sobre 5

Terrible experience, rodent ridden facility

I had my belongings stored for 7 months with insurance, paying nearly £300 a month. When I moved my items out, I discovered my mattress was damaged by rodents, with live baby rodents inside.

I contacted the storage facility, but after several days with no response, I called them. Their initial claim was that dry food caused the rodents, but I had no such items in storage—just belongings moved from a cleaner facility in Luton. Ten days later, they admitted no food was found, but they insisted I was still using the facility unit (despite removing my padlock and items) and continued charging me during the investigation. They also said I’d have to pay £300 to dispose of the mattress, which I could later claim through insurance.

After filling out the insurance claim, they offered just £99 for a mattress worth £888. The process was frustrating, with delays and minimal communication, and I ultimately had to buy a new mattress for £800. The storage facility’s poor management and hygiene were evident throughout.

Terrible experience; unbelievable that the Dartford facility has the same owners as that of Luton; or maybe not. SAD!

28 de septiembre de 2024
Opinión espontánea
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Respuesta de Storage King

Thanks for taking the time to leave us a review. While we take all possible measures to prevent rodent issues at our stores, we are unable to control all items bought into the facility. In regards to your insurance claim, the insurance company decision on compensation is their own, any insurance claims are handled by the third party insurance company and we are unable to give comment on their decision.

Valorada con 1 estrellas sobre 5

Hidden storage costs

To start with very good but only explain the bits they want you to know then suddenly put charges up without telling you and then put extra charges on if you are late paying because the amount that should come out has been doubled. Do not use blackpool branch

22 de noviembre de 2024
Opinión espontánea
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Respuesta de Storage King

Thanks for taking the time to leave us a review. Any changes to rates are given via written notice, and any promotional rate is given with a time period clearly specified upon move in. As per our contract, we do charge late fees to overdue payments, to resolve your account these arrears need to be settled. In order to investigate your review specifically, we would require your full name. Please contact us on blackpool@storageking.co.uk and the store will be in touch.

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