Stove Fitter's Warehouse Opiniones 

2153
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We ordered a few 30-degree bends that weren't available elsewhere. Everything came well packaged and looks great. Just keep in mind that if you order "matte black" painted vitreous pipe from two diffe... Ver más

Valorada con 5 estrellas sobre 5

Very impressed by this company, great technical advice, user friendly website and somebody at the end of a phone line if you need help,very rare these days!! I made a mistake on the delivery day and a... Ver más

Valorada con 5 estrellas sobre 5

Cannot fault this company. We contacted them both before and after purchase - every time they were really responsive and helpful. That is a rarity with companies these days so it is so refreshing to c... Ver más

Valorada con 5 estrellas sobre 5

From the start of the discussion around the Ivar 5 or 8 to placing the order for the Ivar 5 (wood store version) Julian and his team made everything simple. Went to various vendors but recognize the e... Ver más

Información sobre la empresa

  1. Tienda de estufas a leña
  2. también en la categoría
  3. Servicio de chimeneas
  4. Tienda de hágalo usted mismo
  5. Tienda de hogar a leños

Escrito por la empresa

We are the specialists in wood burning stoves (no gas, electric, oil, bioethanol or fake flame).


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2153)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service from start to finish

From ordering to delivery Stove fitters were exceptional. I found a great deal on line for my Heta45 and had difficulty in ordering,however after a quick call everything was sorted and they even kept in storage until I had completed my building work and booked a fitter.
Even when I had a few issues with trying to get a ETA on the stove delivery I had Arran at the office being a great help with chasing an ETA.
I would 100% recommend using Stove fitters to anyone that is thinking of buying a wood stove.

12 de junio de 2024
Valorada con 5 estrellas sobre 5

Stove equipment

Very easy to deal with. Fitting kit and stove all arrived on time. Lots of advice both verbal and on website

18 de abril de 2024
Valorada con 4 estrellas sobre 5

Great service but.....

The item was well protected and delivered on time however the company you use I really wasn't impressed with. They provided no trolley for the delivery driver and a cast iron stove is extremely heavy. I loaned him my trolley or the item could not have been moved. No problems with you at all but more attention to these occurrences need to be highlighted for the safety and well being of those trying to do a good job. Thankyou

17 de abril de 2024
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Respuesta de Stove Fitter's Warehouse

Very sorry to hear this. We always pay for tail lift and pallet truck delivery. The big pallet networks use smaller local companies for the last stretch and sometimes these companies can be a pain. Fullest apologies. Julian

Valorada con 5 estrellas sobre 5

Excellent in every way.

Very helpful from the start. All my enquiries were answered rapidly and all questions answered. The actual delivery was great and they kept hold of the item until we were ready to receive it. Also provided our installer with real time backup during the install as unforseen questions were raised from our planning dept. I would highly recommend. They are committed to complete customer satisfaction.

25 de noviembre de 2023
Valorada con 5 estrellas sobre 5

I bought a Dik Guerts stove from…

I bought a Dik Guerts stove from Stovefitters. Very good communication and delivered on time well packaged on pallets. I had some communication with Julian afterwards and very quick responses.

13 de febrero de 2024
Valorada con 5 estrellas sobre 5

Ivar 5 and 8 both great stoves

Having bought an Ivar 5 last year from Stove Fitters, I then bought its bigger brother Ivar 8 this February. As well as offering very competitive pricing, Julian and his team were very patient and helpful, especially with the specification, siting and fitting of the flue pipes.

The Ivar 8 has one simple control lever so can easily be throttled back from full blast to coast along at half power. It produces less ash and burns much better than the old Stovax 8 it replaced. A huge improvement!

The only real problem I had was with the delivery as both stoves did not come on the day advised. Seems I was unlucky but maybe best to keep checking with SFW. The stoves come direct from the main UK warehouse on a half pallet via a courier.

I also found it helpful to look at the Ivar 8 videos on U tube (eg. the tortoise!)

13 de febrero de 2024
Valorada con 5 estrellas sobre 5

i lost cowl for dura flue

i ordered a dura flue over a year ago stove fitters done my design , all deliverd in a few days but after moving it around the house several times i had lost the cowl , got my install date and realised i misplaced the cowl , phoned stove fitters spoke to a very nice lady ordered cowl , it arrived in less than 24hours , i didnt have to cancel my install ,great service from start to finish

2 de febrero de 2024
Valorada con 5 estrellas sobre 5

Whole experience was a pleasure

Whole experience was a pleasure, simple, straightforward, good comms and delivery, stove was perfectly protected in the packaging and delivery was excellent. Great little stove now installed and I would definitely recommend 🌟

24 de enero de 2024
Valorada con 5 estrellas sobre 5

Great service

Great service we had an issue that was dealt with quickly and efficiently. This meant that our goods were delivered on time and in excellent condition. Thanks to all concerned we would have no hesitation in using this service again.

15 de enero de 2024
Valorada con 5 estrellas sobre 5

Love my stove!

Love my stove!
Ordered my stove easily from the website. They kept me informed of delivery and on the day of delivery, I was contacted by the driver to let me know he would be about an hour. Delivered to the door as expected time. Would highly recommend this site.

11 de enero de 2024
Valorada con 5 estrellas sobre 5

Easily navigated website that presented…

Easily navigated website that presented Stovefitterswarehouse products clearly and effectively. I liked the option to buy an all-included kit of parts for fitting a chimney liner. And, indeed all the parts needed were there. Combined with the infographics this made the job so much easier. I am not a trade professional but I was quite comfortable doing the job myself. Thank you.

10 de enero de 2024

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