Stratstone - Land Rover Nottingham Opiniones 

399
•
TrustScore: 4 sobre 5

3,9

Enterprise Way, Nottingham, NG2 1EN Nottingham, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

great staff, excellent service, quick and efficient with the jobs, then valeted, what else could i ask for highly recommend this dealership, there are 5 closer dealerships to me but i use this one du... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initia... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have worked with Simon Clark @ Nottingham service department now for a few years and think he's great at what he does, works with me, with my schedule and also helps keep my car ahead of programme.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I took our Defender in for it's first scheduled service. The work was done whilst I waited and the staff were all excellent, offering me drinks several times. The service was completed sooner than I e... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Estación de inspección de automóviles
  5. Fabricante de automóviles
  6. Mantenimiento y reparación de automóviles
  7. Servicio de cambio de aceite

Escrito por la empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Información de contacto

  • Enterprise Way, Nottingham, NG2 1EN, Nottingham, England, Reino Unido

  • 0115 957 8000

3,9

Muy bueno

TrustScore: 4 sobre 5

399 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(399)

4560 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly service

5 de junio de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Albert,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Valorada con 5 estrellas sobre 5

Was a great service all staff were…

Was a great service all staff were helpful and everything was explained

6 de enero de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Valorada con 1 estrellas sobre 5

Appalling service!!

Sending me to the wrong garage for a service. Not clearly letting me know what to expect. Not getting all the recall notices completed so the car has to go back. I did let the garage know when I booked the car in for service. When I booked the car in for service it was booked for an mot which it didn't need. When I went to collect the car I was kept waiting for at least 20 minutes before the agent spoke to me. I had to ask for an invoice. I was disappointed that the car wasn't washed!!

28 de mayo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello,

Thanks for sharing your feedback on your experience with Stratstone Land Rover Nottingham . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

Laura was very friendly and…

Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initial enquiry right up to handing the keys back to me. To all JLR owners I would highly recommend Stratstone JLR Nottingham

29 de mayo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello, Philip
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

The level of service and timely…

The level of service and timely completion was excellent. Great service from Laura, Glenn and Sam as usual.

16 de mayo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Paul,
Thanks for sharing your recent experience!
It sounds like Laura, Glenn, and Sam have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

SAM WATHEY = THE BEST

Superb service = second to none.

18 de mayo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Ivor,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Valorada con 5 estrellas sobre 5

The staff were very informative

The staff were very informative, cordial, friendly and patient prior, during and post purchase.
Rob Ratcliffe

23 de marzo de 2026
Opinión espontánea
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Rob, thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Valorada con 1 estrellas sobre 5

3 weeks trying to book my car in with…

3 weeks trying to book my car in with them, not a single phone call answered, and online bookings ignored. Terrible service.

27 de mayo de 2026
Opinión espontánea
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hi Darren,
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Land Rover Nottingham.
Please email us with your details to stratstonecustomercare@stratstone.com, and we will ensure that you are contacted back.
Thank you,
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

The staff at Stratstone Nottingham are…

The staff at Stratstone Nottingham are always friendly and helpful.

5 de mayo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello David.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

Customer service is always good.

Customer service is always good. THIS IS A COMPLEMENT. NOT A CRITICISM
In my opinion though with such a big building, there should be some new cars to view while waiting and brochure and magazines available to read while waiting. Just seems to me there is a huge waste of space

1 de mayo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Mike.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Valorada con 1 estrellas sobre 5

Absolutely terrible the car has been…

Absolutely terrible the car has been with them for 3 days over 20 phone calls and no reply, absolutely terrible service. I would not use this dealer for anything totally unacceptable and totally unprofessional

8 de mayo de 2026
Opinión espontánea
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Gavin.
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Land Rover Nottingham.
Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back.
Thank you,
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

Great service and friendly staff.

Great service.

21 de abril de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Wayne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Valorada con 5 estrellas sobre 5

Updates were very good.

13 de abril de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

mr cross

very helpfull,

8 de abril de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Melvyn,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

Effective and efficient repair

The problem was quickly identified and the repair was efficiently dealt with. The completed work was well within the time parameters agreed.

20 de marzo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

Efficient

Efficient, prompt and friendly. Would use again

30 de marzo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Chris,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

A1 proffesionalisum.

The staff are always professional keeping me informed of any issues and timescales to rectify them. I cannot prise the staff enough and therefore happy to keep using their excellent service.

19 de marzo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Nigel,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Nottingham Customer Services

Valorada con 5 estrellas sobre 5

Lovely lady collected the car excellent…

Lovely lady collected the car excellent manners couldn’t fault her in anyway if you don’t like driving through rush hour traffic to get your car serviced I would highly recommend

11 de marzo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Valorada con 3 estrellas sobre 5

EV Service

EV Service - £264.23 and car was ready in just over an hour. They have you over a barrel due to the warranty. Scandalous.

13 de marzo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello Nick,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at (select as appropriate) help@evanshalshaw.com OR stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Brand Customer Services

Valorada con 3 estrellas sobre 5

I very much disliked the price charged…

I very much disliked the price charged for a basic service

3 de marzo de 2026
Logotipo de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham

Hello, Keith

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Land Rover Nottingham Customer Services

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