great staff, excellent service, quick and efficient with the jobs, then valeted, what else could i ask for highly recommend this dealership, there are 5 closer dealerships to me but i use this one du... Ver más
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Enterprise Way, Nottingham, NG2 1EN Nottingham, England, GB
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great staff, excellent service, quick and efficient with the jobs, then valeted, what else could i ask for highly recommend this dealership, there are 5 closer dealerships to me but i use this one du... Ver más
La empresa ha respondido
Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initia... Ver más
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I have worked with Simon Clark @ Nottingham service department now for a few years and think he's great at what he does, works with me, with my schedule and also helps keep my car ahead of programme.... Ver más
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I took our Defender in for it's first scheduled service. The work was done whilst I waited and the staff were all excellent, offering me drinks several times. The service was completed sooner than I e... Ver más
La empresa ha respondido
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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Enterprise Way, Nottingham, NG2 1EN, Nottingham, England, Reino Unido
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Was a great service all staff were helpful and everything was explained

Respuesta de Stratstone - Land Rover Nottingham
Sending me to the wrong garage for a service. Not clearly letting me know what to expect. Not getting all the recall notices completed so the car has to go back. I did let the garage know when I booked the car in for service. When I booked the car in for service it was booked for an mot which it didn't need. When I went to collect the car I was kept waiting for at least 20 minutes before the agent spoke to me. I had to ask for an invoice. I was disappointed that the car wasn't washed!!

Respuesta de Stratstone - Land Rover Nottingham
Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initial enquiry right up to handing the keys back to me. To all JLR owners I would highly recommend Stratstone JLR Nottingham

Respuesta de Stratstone - Land Rover Nottingham
The level of service and timely completion was excellent. Great service from Laura, Glenn and Sam as usual.

Respuesta de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham
The staff were very informative, cordial, friendly and patient prior, during and post purchase.
Rob Ratcliffe

Respuesta de Stratstone - Land Rover Nottingham
3 weeks trying to book my car in with them, not a single phone call answered, and online bookings ignored. Terrible service.

Respuesta de Stratstone - Land Rover Nottingham
The staff at Stratstone Nottingham are always friendly and helpful.

Respuesta de Stratstone - Land Rover Nottingham
Customer service is always good. THIS IS A COMPLEMENT. NOT A CRITICISM
In my opinion though with such a big building, there should be some new cars to view while waiting and brochure and magazines available to read while waiting. Just seems to me there is a huge waste of space

Respuesta de Stratstone - Land Rover Nottingham
Absolutely terrible the car has been with them for 3 days over 20 phone calls and no reply, absolutely terrible service. I would not use this dealer for anything totally unacceptable and totally unprofessional

Respuesta de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham
The problem was quickly identified and the repair was efficiently dealt with. The completed work was well within the time parameters agreed.

Respuesta de Stratstone - Land Rover Nottingham

Respuesta de Stratstone - Land Rover Nottingham
The staff are always professional keeping me informed of any issues and timescales to rectify them. I cannot prise the staff enough and therefore happy to keep using their excellent service.

Respuesta de Stratstone - Land Rover Nottingham
Lovely lady collected the car excellent manners couldn’t fault her in anyway if you don’t like driving through rush hour traffic to get your car serviced I would highly recommend

Respuesta de Stratstone - Land Rover Nottingham
EV Service - £264.23 and car was ready in just over an hour. They have you over a barrel due to the warranty. Scandalous.

Respuesta de Stratstone - Land Rover Nottingham
I very much disliked the price charged for a basic service

Respuesta de Stratstone - Land Rover Nottingham
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