Stratstone - MINI Tyneside Opiniones 

167
TrustScore: 5 sobre 5

4,9

The Silverlink, NE28 9ND Wallsend, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mini Siverlink has a brilliant customer care, they take time to explain and have great empathy with customer. All the staff from service manager Mark to Liam tech engineer and Calton from BMW to Paul... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Bought my first car through this garage recently, and had a good experience with the team there. Guy called Olly was great when it came to finding the right car to fit my travelling needs and answer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just bought a young, approved mini from stratsone silverlink, as well as traded in our 10 year old diesel mini and 4 year old electric mini. Paul Southern was great, very personable and honest. The pr... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Visited showroom enjoyed test drive and received offer to buy car under part exchange Advised salesman offer was slightly low but may be accepted subject to satisfactory insurance quote to be che... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Fabricante de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de cambio de aceite
  6. Concesionario de automóviles usados

Escrito por la empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

167 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(167)

4345 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

SUPERB SERVICE

SUPERB SERVICE
FROM THE FIRST CONTACT EVERY ONE I SPOKE WITH WERE VERY PLEASANT AND HELPFUL I PARTICULAR MR PAUL MARTIN SALES AGENT WAS EXELLENT GUIDING ME THROUGH THE SALES OPTIONS AND UPON PURCHASING THE VEHICLE KEPT ME FULLY INFORMED
ALL IN ALL A VERY PLEASANT EXPERIANCE

5 de octubre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Terence,

Thank you so much for reviewing your recent experience with MINI Tyneside.

It’s great to hear you’ve had a positive experience.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Great

Great experience buying our new mini from here. Very friendly staff that know their stuff.

4 de octubre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Steve,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Excellent first class service from…

Excellent first class service from Gary. I would highly recommend.

2 de octubre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Hazel,

Thank you very much for taking the time to leave us this positive review!

Have a great week!
Customer Services

Valorada con 5 estrellas sobre 5

Paul was really helpful

Paul was really helpful, we would definitely buy a car from here again.

15 de septiembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Beverley,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Valorada con 5 estrellas sobre 5

Excellent service

9 de septiembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Joanne,

We are delighted to see such a positive review.

Have a great day!
Customer Services

Valorada con 5 estrellas sobre 5

A good experience .Friendly yet…

A good experience .Friendly yet professional,and the serviced car feels like new .

4 de septiembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Simon,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Valorada con 5 estrellas sobre 5

Good car Good service

The Mini Cooper I received is exactly what it is described on the website and thanks for Paul Southern who played extremely professional and full of patient In answering my questions about the car. The car is absolutely fine in its performance and appearance. I have no doubt to recommend Stratstone to everyone who wants a Mini.

3 de septiembre de 2021
Opinión espontánea
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Nick,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Really easy and pleasant process of…

Really easy and pleasant process of purchasing a new car they really seemed to care about their customers

2 de septiembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Dean,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, nothing was too much trouble, answered all my questions, car was ready to go within 2 days, would definitely recommend this garage.

26 de agosto de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Vicky,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Valorada con 5 estrellas sobre 5

I recently bought a car from…

I recently bought a car from stratstone, it was a great experience. I dealt with a sales man called Gary Stewart he made purchasing the car easy and enjoyable.
When Gary said he would make sure the car had the scratches touched in and he pointed them out I knew then I had a good salesman.
He was honest from the first moment we looked around the car together.
Gary's approach with us and his honesty was what helped us choose the car at stratstone. He gave us all the details he could and didn't push us once. We had a couple of cars to test drive at other garages but when it came down to the purchase we liked Gary's way.
We had all the information on the car, the couple of issues were going to be corrected before we picked the car up and he kept us updated the whole way through.

23 de agosto de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Paul,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards.
Customer Services

Valorada con 5 estrellas sobre 5

Great service

We bought a used mini during lockdown last year. When the car was delivered we had some cosmetic issues with it. I can honestly say that Stratstone have been amazing.
They made it clear that they would surpass our expectations, which they did. Gary at Tyne and Wear sold us the car and has been professional throughout,
Neil collected the car last week and returned to us with all small issues resolved. We have been communicated with constantly and the promise made that any issues would be addressed have been. Sometimes issues happen, we understand that, we also understand the importance of shopping with people like Stratstone, when issues happen they will move heaven and earth to resolve them, which is why we wouldn’t hesitate in recommending Stratstone to anyone looking to purchase a vehicle. Thank you all.

22 de agosto de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Deborah,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

Valorada con 5 estrellas sobre 5

Brilliant customer care from start to…

Brilliant customer care from start to finish, a load of hiccups along the way, but with the help of Mr Paul Martin who is a professional through and through I would not of got through them. A few laughs along the way but a fantastic experience. I would highly recommend Stratstone to anyone. Thank you once again.

21 de agosto de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Alan,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Visited the Stratstone Mini garage at…Silverlink Wallsend

Visited the Stratstone Mini garage at Silverlink by appointment to view a vehicle. We were dealt with on time and the car was available to enable all round viewing and test drive. Staff were very helpful, informative and knowledgeable. I normally find a vehicle part exchange an ordeal but on this occasion Staff, Gary was very helpful and professional making the whole transaction very pleasant. On collection car was very clean, available on time as agreed. 5* will be back when required.

20 de agosto de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Stephen,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Valorada con 5 estrellas sobre 5

Would definitely recommend

Fast and friendly service

11 de agosto de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Miss Haswell,

Thanks for the fabulous review!

Kindest regards,
Customer Services

Valorada con 5 estrellas sobre 5

From initial visit to picking up the…

From initial visit to picking up the Mini all members of staff were polite friendly and helpful towards both myself and my husband.

9 de agosto de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Mrs Bulman,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

Valorada con 5 estrellas sobre 5

Rebeca

Friendly and approachable staff.

8 de agosto de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Rebecca,

Thank you for giving the MINI branch in Tyneside such a great review!

It really means a lot to us.

Thanks again!
Customer Services

Valorada con 5 estrellas sobre 5

Mini Countryman

The Mini service received was excellent, Stratstone have looked after my Mini Countryman from the day I bought it in 2015.

5 de agosto de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Jen,

We are delighted to see such a positive review.

Have a great day!
Customer Services

Valorada con 5 estrellas sobre 5

I am very happy with the service that i…

I am very happy with the service that i received from Stratstone Mini in Tyneside. I would not hesitate in recommending Gary Stewart to anyone looking for their next car. He was friendly and approachable, and made the process of purchasing a new car very easy and simple.

2 de agosto de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hello Richard,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

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