Strucsol (A JT Consulting Brand) Opiniones 

123
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Have not used product yet. So unable to review. Easy to order from website however delivery went missing due to address mixup. Quick response from Strucsol regarding the delivery mixup. All resol... Ver más

Valorada con 5 estrellas sobre 5

The service I received was very good. I also have no doubt that the 2 pack epoxy will repair my wall when the weather cools off. However the product is a problem for me personally. I have dis... Ver más

Valorada con 5 estrellas sobre 5

They have a structual enginneer that you can speak too a really knowledgable chap called Jon i think , someone you can tell really knows his subject! Interested in buildings and where too use theyre... Ver más

Valorada con 5 estrellas sobre 5

As a small restauration company, we are often overlooked when it comes to service and attention to detail. My order with free shipment was damaged, with parts lost on the way. We would have missed our... Ver más

Información sobre la empresa

  1. Mercado de materiales para la construcción
  2. Proveedor de materiales para la construcción
  3. Servicio de restauración de edificios
  4. Ingeniero estructural

Escrito por la empresa

At Strucsol we offer competitive pricing for all your building repair needs. Free next day shipping comes as standard across the site (with exceptions for abnormally large and bulky items). We cater to the trade industry and also to DIY customers- with on hand support and advice (free of charge) for all customers via email and phone included. We also offer trade accounts for those who shop for our products regularly who can then unlock bespoke loyalty discounts.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(123)

43 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Have not used product yet

Have not used product yet. So unable to review.
Easy to order from website however delivery went missing due to address mixup.
Quick response from Strucsol regarding the delivery mixup. All resolved.

22 de junio de 2026
Valorada con 5 estrellas sobre 5

Great customer service

I gave the wrong delivery address and customer services were very helpful in sorting out the issue so I received my order and it didn't go to the wrong address

8 de junio de 2026
Valorada con 5 estrellas sobre 5

Care needed.

The service I received was very good. I also have no doubt that the 2 pack epoxy will repair my wall when the weather cools off.

However the product is a problem for me personally. I have discovered that I'm allergic to it.

I unpacked the parcel, scooping out the packing materials with my hands and put it in the recycling bin. Handling it probably took 5 mins. I then handled the actual items to check everything was present and placed them in my garage.

A short time later I realised I was having an adverse reaction. The back of my right hand was red and was developing little hives like stinging neetles produce. And, as I had touched my face, my lips and nose had the prickles. I immediately washed with cool soapy water and took a tablet of antihistamine, which I repeated the following morning, and by the following evening all was well.

So readers, handle with caution, and wear protective gloves and a mask in case you are also allergic to the product. I am getting a man in to do the work and will ensure he will be protected.

17 de junio de 2026
Valorada con 1 estrellas sobre 5

Very misleading opening statements on…

Very misleading opening statements on website! , It states free delivery over £100, doesn’t explain before vat, it states next day delivery if ordered before 14.30! Only if you choose next day… I can get next day delivery any where , if I pay.

3 de junio de 2026
Opinión espontánea
Logotipo de Strucsol (A JT Consulting Brand)

Respuesta de Strucsol (A JT Consulting Brand)

This is really disappointing to read. Nowhere on our website does it state you get free next day delivery if ordered before 14:30. It clearly states that the cut off time for same day dispatch is 14:30. It also clearly states Free Next Day delivery applies to orders over £100, which your order was not.

Moreover, when your order is under £100, we have set it so that you have to choose from clearly marked delivery options (3-4 Day Delivery, Next Day Delivery or Pre 12pm delivery) before you can proceed with the checkout- so that there is a clear understanding of what service has been selected by the buyer. In your case, you chose the 3-4 day shipping option. Of the thousands of people who shop with us daily, we haven't had this misunderstanding reported before.

If you had been in touch with us about this once you'd placed your order, there were options we could happily have used to be able to speed up the delivery for you, but the first we heard of this was this bad review.

We are always happy to speak to our customers directly if they have issues and are sad you did not choose that option.

Valorada con 4 estrellas sobre 5

Brick stiching

Experience wasn't great i used do structural repairs before I retired and thought the company underestimated how many tubes of chemical anchor per kit was needed for 6 bars . Need to buy one extra locally delivery was good

28 de mayo de 2026
Valorada con 5 estrellas sobre 5

Great service all round

Great service all round, very good recommendation /advice from the onsite structural engineer and excellent follow up from Harry in Sales.
Great ‘click and collect’ too ;-)

27 de mayo de 2026
Valorada con 3 estrellas sobre 5

Let down by courier.

The product I’m sure will be fine - I’ve yet to use it, but the experience was marred by the choice of courier, naming no names. The package was left just inside my front gate. No attempt to walk the six paces down our front path to put in our porch like every other courier. No advice received that it had been delivered thereby open to the elements and potential theft.

12 de mayo de 2026
Valorada con 5 estrellas sobre 5

They have a structual enginneer that…

They have a structual enginneer that you can speak too a really knowledgable chap called Jon i think , someone you can tell really knows his subject! Interested in buildings and where too use theyre products .

5 de mayo de 2026

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