Really disappointing . We were held up due the restaurant we were eating at not serving our food fast enough; we went across to express out concern of making the boat, we were issued our tickets and... Ver más
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Always friendly helpful staff in the office and onboard, nothing is too much trouble. It's easy to browse their timetable and book online. Exmouth's location gives plenty of choice for cruises - Exe E... Ver más
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A really rewarding morning on Stuart Line Cruises from Exmouth and up the River Exe. On a very sunny day, sights of the river, birds, sand banks, hills, and villages, with a commentary which was he... Ver más
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Having recently enjoyed a fabulous day trip to Brixham for the Pirate weekend. I thought I should say, what a fantastic trip, lovely cruise on spotless boat,with a fantastic crew, along the l... Ver más
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Información sobre la empresa
Escrito por la empresa
Award-winning, family-run boat trips on the beautiful Devon coast. As a local, family-run business for over 50 years, Stuart Line Cruises is dedicated to providing an unforgettable experience on the water. We take immense pride in our friendly, personal service; our crew are more than just employees - they are part of the family, ensuring every passenger feels welcome from the moment they step onto the quay. We believe that exploring the stunning Jurassic Coast and River Exe should be accessible to everyone. That is why we are committed to providing excellent value for money, offering high-quality, memorable days out that won't break the bank. With an extensive variety of excursions - from tranquil river cruises and bird watching to lively themed events and Santa Specials - there is truly something for everyone. We invite you to share your experience with us. Your feedback helps our family business continue to grow and serve our passengers for generations to come.
Información de contacto
Exmouth Marina, EX8 1FE, Exmouth, Reino Unido
- 01395 222144
- info@stuartlinecruises.co.uk
- www.stuartlinecruises.co.uk
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Stuart Line Cruises day trip - not family friendly
I booked Stuart Line Cruises day trip from Exmouth to Sidmouth on 4th August 2021 for myself, my wife and my two children. We where dropped off in Sidmouth and told to be back at the boat by 3.45pm. My daughter had an asthma attack so I went ahead and got on board and asked them to wait. Jake the captain waited 5 minutes and just as my family arrived on the very short beach the ship pulled away, even though the captain could clearly eee my family arriving. Jake was completely unsympathetic and basically said tough luck. I complained in the Exmouth office and was told Jake had claimed the boat left 10 minutes late - this is untrue - it was 5 minutes. It was very upsetting seeing my daughter crying on the shore literally 10 metres away from me and I would urge anyone with children not to use this service, especially if they have asthma.
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