Beautiful villa with small Pool which made it more enjoyable as it was very hot, everything was clean, spacious, washing machine and other appliances which was great, beds a bit uncomfortable but on... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Beautiful villa with small Pool which made it more enjoyable as it was very hot, everything was clean, spacious, washing machine and other appliances which was great, beds a bit uncomfortable but on... Ver más
La empresa ha respondido
Sun-hat were brilliant to deal with during booking. Provided loads of information about the area and had a rep on call the entire time we were in the resort in case we had any problems. Great experien... Ver más
Our family think Sun-hats have cracked it. Lots of care and attention, always there for advice when a problem occurs. Love the attention during our stay cleaners very attentive and the pool and ga... Ver más
La empresa ha respondido
We have just returned from a two week holiday in Vale do Lobo. The villa we selected was advertised on a number of sites, and we decided to book through Sun-hat having had such a pos... Ver más
Luxury holiday villas in the Algarve, Tuscany, Balearics, Croatia and Barbados. Lowest rates Guaranteed. We have intimate knowledge of all of our hand-picked luxury villas, apartments and townhouses.
103 Newport, LN1 3EE, Lincoln, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great communication from Sun hat, did exactly what it said on the tin.
Would recommend.

Respuesta de Sun-hat Villas & Resorts
So far, we have had nothing short of a fantastic experience booking our first self catering villa through sun hat villas with our baby and can already see us using them on a regular basis! From the main details of keeping us informed with check in details all the way to recommending local Pilates studios, Naomi has been absolutely brilliant 10/10 and can’t wait for the holiday! X

Respuesta de Sun-hat Villas & Resorts
Communication is excellent and all information provided is brilliant.

Respuesta de Sun-hat Villas & Resorts
Superb choice of villas. Had an excellent stay in the Algarve. Will book again.
Just booked and squeezed in another Sun-hat holiday before our break in June.
Needed two apartments at the same location for ourselves and my parents.
Adam and Lily-May worked tirelessly to get this sorted for us. Thank you so much!

Respuesta de Sun-hat Villas & Resorts
Excellent villa company, customer service perfect, great choice of villas and always helpful if any help is needed when in your villa. Have used them many times and would highly recommend Sunhat to others, especially for Algarve villas. .
Although our stay is only scheduled for August, I would already like to highlight the excellent support we have received from Naomi.
She has been extremely helpful and responsive, particularly in guiding us through the house equipment and ensuring everything is clear and easy to understand ahead of our arrival. Her professionalism, clarity, and willingness to assist have made the whole process very smooth and reassuring.
It is truly appreciated, and it gives us great confidence for our upcoming stay.
We have used Sun-hat Villas multiple times a year to book accommodation in Val do Lobo and also Quinta do Lago. Each and every time the process to book and the office staff we encounter are exemplary. So easy and efficient. Admin staff are accessible and friendly. Frequently have contact with Rose, Lily-Mae and Ann. All a delight to deal with.
Special shout out for the in resort team, notably Charlie who we have liaised with for a number of years now. She is just amazing. She goes above and beyond on every trip to ensure travelling with kidney disease is made easier. Literally goes out of her way to help every single trip. She is the front facing person for customers and is a credit to the company
We stayed in an apartment at Sau Lourenco last week. Truly was amazing with fab facilities and service from the onsite team and reception.
I have recently booked a villa through Sun Hat Villas for a multi generation holiday. I had lots of requirements and I also wanted it to have a wow factor. I worked with Roseanna who sent me lots of properties and also lots of my questions. I have been very impressed with the service that Roseanna offered. I have then since been in contact with Naomi regarding the additional items and elements I would like for the holiday. Such asa pool table, restaurant recommendations and a private chef. Naomi was very prompt and detailed with her response. This is all taking a lot of the work out if it for me. Thank you both!
The selection is fantastic, and the service is top-notch.
Amazing villa with great views . Clean comfortable rooms . Pool area was amazing with lots of sun loungers and shaded space too . We will come again soon . Regards The Comptons
Wow, what a difference compared to other companies we spoke to, trying to source a Villa in the Algarve.
We have holidayed in the Algarve ( Carvoeiro)many many times over the years, always used the same company, never had a problem but this time was for our Sons Wedding in Vale de Lobo, so we had to try others.
None of them went out of their way like Ann at Sun Hat Villas did. She listened to our requirements, recommended a selection and with that we used their website to have a thorough look around each Villa.
I have to say, that their website is in a league of its own compared to others, I particularly found the 360 degree view tool so so useful, along with the google maps view. Also just keying in the dates, gave an accurate price unlike others makes booking so much easier
Booking after this point was made extremely simple by Ann and we can now sit back and count down the weeks
Many thanks again Ann, we will be back
Company went out of their way to sort out our problems, great service and everyone was very helpful
We have been using Sun-hat this past few years and find them to be great, with lovely villas and very price competitive..
Had a great time at Villa Buganvilia. The villa is beautiful with lovely grounds and it was great to be able to go in the pool (heated) at the end of the day. The terrace overlooking the pool was a lovely place to relax and eat our meals. The location is very good as it was only 10 minutes by car from a number of beaches and well situated to go either East or West along the Algarve. For us Zoomarine was a highlight, especially the dolphin show, and this was only a 5 minute drive away. Guia itself has lots of restaurants and it is a 5 - 10 minute walk away.
Great experience from Sun Hat & Ann Evison leading up to booking, and at all times after. Would highly recommend.
Our first choice when booking a villa as very friendly and helpful staff. Overseas staff always available should there be any problems.
We had a Great time at Villa Hera! Very quiet neighborhood, 20 minute walk to the Marina and tennis courts. The outdoor pool area is great for relaxing and entertaining. The only problem we had was the "heated pool" was great for the first day or two and then it seemed the heater didn't come on after that to maintain the warmth.
We have been booking our holidays through Sun Hat for several years and will continue to do so. Nothing is too much trouble when you contact them and they are always very helpful. The app is great too with lots of useful information.
Sunhat have been great to deal with from the start and we stayed in a wonderful villa in Vilamoura Portugal. The app is great and very efficient comms from Sunhat in the run up to the holiday. Gorgeous, secure and well maintained villa. Had everything we needed. We had a great holiday and will be rebooking for next year!
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.