Just booked my 9th trip through sunshine since 2023 and never had any issues. Easy to book, you get the paperwork sent via email within minutes. I don’t find chatting through the online bot much help... Ver más
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Consulta las opiniones de los clientes
Shocking customer service. The only person who managed to sort my and my sister family case was Karoline. She is massive credit to this company. She was the only person who looked beyond bigger pictur... Ver más
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Love booking my holidays with Sunshine Holidays. It's easy to use and as a great selection . Prices are very reasonable and you can cancel your holiday and get your money back up to 28 days before you... Ver más
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This is the second time I’ve booked a holiday through Sunshine.co.uk, and once again I had a great experience. The team was very helpful, organised, and kept everything running smoothly from the s... Ver más
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Información sobre la empresa
Sobre Sunshine Holidays
Escrito por la empresa
A note on the COVID-19 pandemic
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Sunshine Holidays
Escrito por la empresa
- The idea behind Sunshine.co.uk was a simple one – if low-cost airlines could exist then so can a low-cost travel agent. Sunshine.co.uk started so we could sell amazing holidays as cheaply as possible, to ensure that no matter what your budget every customer can come to Sunshine.co.uk and find their perfect holiday.
- Sunshine.co.uk is a leading UK based low-cost online travel agency that provides a wide variety of hotel and flight options across a multitude of long and short-haul destinations worldwide. Sunshine.co.uk allows customers to build a perfectly customised holiday by giving them access to a wide selection of flights, hotels and transfer options across multiple providers and suppliers.
- All Sunshine.co.uk flight-inclusive package holidays are ATOL protected and we offer an honest, reliable and personal service. With hotel deposits for just £1 and the ability to secure your package holiday from just £30pp, there is no better reason to book.
- Sunshine.co.uk offer the top quality holidays for families, couple, singles and groups, taking into account the very specific needs of all types of holidaymakers. From luxurious All Inclusive getaways to Self Catering escapes on a budget – no matter what you’re looking for, we’ve got you covered.
- We believe that everybody deserves some sunshine.
Información de contacto
Reino Unido
- www.sunshine.co.uk
4,2
Muy bueno
14 mil opiniones
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The staff were friendley the hotel was…
The staff were friendley the hotel was very clean rooms were clean food was not the best kids menu was poor but ovdrall i would recommend to people booking this holiday good and the price was good
12 de junio de 2026
Respuesta de Sunshine Holidays
Kelly,
We appreciate your kind words about our staff and cleanliness. We're sorry the food and kids' menu didn't fully meet your expectations, and we'll review this.
Thank you!
Sunshine
Good
Good, easy to use although id like to add someone to my booking and unable too
13 de junio de 2026
Respuesta de Sunshine Holidays
Donna Hopkinson,
We appreciate your feedback. We're sorry you couldn't add someone to your booking. We are always improving our services.
Thank you!
Sunshine
Process was so easy to book
13 de junio de 2026
Respuesta de Sunshine Holidays
Graham Fry,
We're so glad your booking was easy!
Thank you!
Sunshine
Respuesta de Sunshine Holidays
Mrs sara rogers,
We are glad it was easy and quick to book.
Thank you!
Sunshine
We have used sunshine many times before…
We have used sunshine many times before as it is a no fuss travel company.. very easy to use. We would have liked a bit more info on transfer side of things, because sometimes it can be a bit confusing and hit and miss.
13 de junio de 2026
Respuesta de Sunshine Holidays
ian pointer,
We're happy to hear you find our service easy to use! We appreciate your feedback regarding transfer information and will consider how to improve this for future bookings.
Thank you!
Sunshine
Site was easy to navigate and was an…
Site was easy to navigate and was an easy transaction from start to finish and at a good price.
12 de junio de 2026
Respuesta de Sunshine Holidays
Janet Innes,
We're so pleased you found our site easy to navigate and your transaction smooth. We appreciate your kind words about our pricing!
Thank you!
Sunshine
Brilliant holiday ...colina mar great…
Brilliant holiday ...colina mar great hotel ...staff so friendly ..food really good ..hotel very clean ...had the best time ..
15 de junio de 2026
Respuesta de Sunshine Holidays
Miss Margaret Brown,
We're so happy you had a brilliant holiday! Great hotel, friendly staff, and delicious food make for the best time. Thank you for your kind words!
Thank you!
Sunshine
Nice easy website to navigate and made…
Nice easy website to navigate and made my booking easy
12 de junio de 2026
Respuesta de Sunshine Holidays
Maria ,
We're so glad our website made your booking easy and navigation smooth. Thank you for your feedback!
Thank you!
Sunshine
Nice and relaxing
Very friendly. Anything you needed the hotel was always there to help. Very clean would definitely stay again
11 de junio de 2026
Respuesta de Sunshine Holidays
gary and Sandra,
We're so happy to hear you enjoyed your stay and found our team helpful and our hotel clean. We truly appreciate your kind words!
Thank you!
Sunshine
Great Holiday - everything was fine from start to…
everything was fine from start to finish check-in -baggage and security at MIA a breeze also great both in and out at Las Palmas...we transferred by public bus to and from Puerto Rico at a total of 20.90 euros for two adults again very easy.....hotel was great Sevatur sunsuites -balconies brilliant everything spotless staff great...bed and breakfast option is super. restaurants in Morgan Mall again super and usually very good value as was Commercial centre notably the new little Italian Restaurant which was brilliant (sorry cannot remember the name) but I think is directly beneath sunspot bar. The only fly in a great Holiday was the language used by some groupsfamilies who just seemed intent on being as loud as possible otherwise great holiday and great place to stay.
10 de junio de 2026
Respuesta de Sunshine Holidays
Thanks Trevor! Brilliant to hear your Gran Canaria getaway was such a success 😊 Sounds like you found the perfect combination - smooth transfers, spotless accommodation at Sevatur Sunsuites, and some cracking dining spots in Morgan Mall. Those balconies and the breakfast option clearly hit the spot! Sorry about the noisy groups, but delighted that didn't spoil what sounds like a fantastic break in Puerto Rico. Here's to many more stress-free holidays ahead!
The Team at Sunshine Holidays
another good holiday
flight was good,accomodation was good and at a reasonable price.security check at Las Palmas was poorly organised ,I dread to think what it would be like on late flights.weather was good.
4 de junio de 2026
Respuesta de Sunshine Holidays
Thanks James! So pleased your flight and accommodation hit the mark at a great price 😎 Sorry to hear about the security delays at Las Palmas - that's definitely not ideal, especially when you're eager to start your holiday! Glad the weather made up for it though. Hope to help you book your next getaway soon!
The Team at Sunshine Holidays
I have booked here before
I have booked here before, very easy and payment scheme makes it so manageable and transparent.
13 de junio de 2026
Respuesta de Sunshine Holidays
Thanks Mary! So lovely to have you back with us again 😊 Our payment plans are all about making those dream holidays more manageable – glad it's working perfectly for you!
Here's to many more easy bookings ahead ✈️
The Team at Sunshine Holidays
Quick and easy to use.
9 de junio de 2026
Respuesta de Sunshine Holidays
Sharon,
We're glad you found it quick and easy to use. We appreciate your positive feedback!
Thank you!
Sunshine
I have booked 4 times in the last 12…
I have booked 4 times in the last 12 months with Sunshine and each holiday has been perfect, I did have an issue once and Sunshine were very efficient in resolving my problem. I also book through Top cashback and Sunshine always pay, so nice little bonus.
12 de junio de 2026
Respuesta de Sunshine Holidays
David,
We are so happy to hear you've had perfect holidays with us and that we efficiently resolved your issue. We appreciate your continued loyalty and the kind words about our service and the cashback bonus!
Thank you!
Sunshine
Fantastic deals and Fantastic hotels…
Fantastic deals and Fantastic hotels too, last April I had a stroke now I cannot talk plus deaf in both ears too so have to wear hearing aids now, booked a ten day stay with you and the hotel etc looks amazing and Fantastic offer too
9 de junio de 2026
Respuesta de Sunshine Holidays
Ken Shepherd,
We are so glad to hear you found fantastic deals and hotels with us! We appreciate you sharing your positive experience and look forward to your amazing stay.
Thank you!
Sunshine
Paid to upgrade to a pool view room and…
Paid to upgrade to a pool view room and was not put in one
12 de junio de 2026
Respuesta de Sunshine Holidays
Steven,
We are sorry to hear about your room assignment. We are looking into this.
Thank you!
Sunshine
I booked a holiday and the flight time…
I booked a holiday and the flight time changed .you said if I was ok with flight change I sould press agree button at bottom of page otherwise my holiday would be cancelled. I pressed and pressed the button over and over again but error kept coming up.l tried several times to reach you but could never get to talk to anyone. I did live chat but they didn't recognise the booking number.You cancelled my holiday because I didn't reply by dead line ...I wanted to keep the holiday so had to rebook and it cost more money from my first booking that I made in January. Very disappointed...
11 de junio de 2026
Respuesta de Sunshine Holidays
Agnes,
Thank you for sharing your feedback. We are very sorry to hear about the difficulties you experienced with the flight change notification and the subsequent cancellation of your holiday. We understand how frustrating it must have been to encounter technical issues and then have to rebook at a higher cost.
To help us investigate this thoroughly, please submit a formal complaint through our customer service portal. This will allow our team to review your specific case and address your concerns.
Thank you!
Sunshine
Respuesta de Sunshine Holidays
Thank you so much for your review!
Bad experience
The room was spacious and clean. However, the staff were not very friendly, especially if you did not speak Spanish. The food was mostly the same every day, which became repetitive. The meat was often undercooked and frequently served cold. Overall, it was not a pleasant experience, and I would not recommend this hotel.
8 de junio de 2026
Respuesta de Sunshine Holidays
We appreciate your feedback regarding your recent stay. We are concerned to hear about the issues with staff friendliness, food variety, and preparation. We are reviewing these matters with our team to improve our guest experience.
Thank you!
Sunshine
Prices of holidays seemed fair
10 de junio de 2026
Respuesta de Sunshine Holidays
Jeffrey Griffiths,
We're glad our holiday prices met your expectations. Thank you for your kind feedback.
Thank you!
Sunshine
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