They compete with their own retail and had the same item for cheaper online and we had no idea and bought it for more. When we realised they refused to refund and basically said yes we have taken more... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bought 3 items for over $300 online and shipped by AU Post. Items lost after 5 days and confirmed by AU Post. Tried to contact with Superdry AU for a solution, unfortunately they don’t have phone numb... Ver más
Shirt sizes run much smaller than they used to and shipping/return shipping does not get refunded. I ordered 3 Large athletica t-shirts as the one I already own fits me well and is very baggy/loose fi... Ver más
The customer service is really the worst. Got a size 8 jacket, and have exchanged it for a size 10. Its been almoat 3 weeks, no mails responses or acknowledgement. Its a shame I had to waste $10... Ver más
Información sobre la empresa
Escrito por la empresa
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Información de contacto
Reino Unido
- care@superdry.com.au
- www.superdry.com.au
1,2
Muy malo
4 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Disappointed from the service
Disappointed from the service , sent my item back for refund and it's been more than 2 weeks but no update, contacted customer service responded to me once and nothig after that
13 de abril de 2019
Opinión espontánea
Super fast International delivery
Super fast International delivery
Faultless service
12 de abril de 2019
Opinión espontánea
Nice jacket fits very snug I would…
Nice jacket fits very snug I would recommend this to my friends
12 de abril de 2019
Opinión espontánea
Super Satisfied Aussie Customer
As a customer in Australia, it was a wonderful experience buying Super Dry clothes on line through this shop. Even when I had made a wrong size choice, I was able to return the item for a better size and it was sorted without any hassles. Very satisfied!!!
12 de abril de 2019
Opinión espontánea
Supergood
Best products and 2 day international delivery. Are you kidding me? Wowwww
11 de abril de 2019
Opinión espontánea
Love the Superdry designs!!
11 de abril de 2019
Opinión espontánea
Ordered an item recently and I am…
Ordered an item recently and I am pleased about the whole experience-rapidity of the delivery and care.
I will try the item next time as the size wasn't what I expected. Probably just a bit too short. However cannot complain.
11 de abril de 2019
Opinión espontánea
Love the jacket
Love the jacket. Great fit. Service was exceptional. Received the order within two days.
11 de abril de 2019
Opinión espontánea
Superdry 👍🏼👍🏼👍🏼
Such great quality clothing, perfect fit and excellent customer service with communication, fast shipping & up to date information. Thank you I will be shopping again for more great clothing.
11 de abril de 2019
Opinión espontánea
trusty company
good quality,fast delivery and honest services....
11 de abril de 2019
Opinión espontánea
Excellent and quick in delivery as…
Excellent and quick in delivery as always!
11 de abril de 2019
Opinión espontánea
Perfect purchase and Perfect delivery
11 de abril de 2019
Opinión espontánea
Easy to navigate website and smooth…
Easy to navigate website and smooth order procedure and finish up with some fast shipping and you have a winning combo for an online portal to some fine fashions!
Now the however... It would have been REALLY nice, if on their 2 for $60 t-shirt sale held recently, that you could mix the colours and NOT have to order two of the same colour to get the $60 price. Passé strategy...
10 de abril de 2019
Opinión espontánea
Excellent
Love the jacket, fit is small for an XL but I love it and can get into it so I’m happy.
10 de abril de 2019
Opinión espontánea
1st class service
10 de abril de 2019
Opinión espontánea
No complaints placed order and received…
No complaints placed order and received quick
10 de abril de 2019
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.