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Superdry - Brighton Opiniones 

315
TrustScore: 4.5 sobre 5

4,7

1, Quadrant, BN1 3GJ Brighton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I really like the Superdry store in Brighton! It's a great shopping experience and the way it's stock layout blends with it's decor is very pleasing on the eye, in my opinion. The staff are on hand... Ver más

Valorada con 5 estrellas sobre 5

Thank you so much Super dry staff for helping rescue the fledgling seagull outside your store. You make the world a better place Xx

Valorada con 4 estrellas sobre 5

The company has one of the best quality stuff I have seen around, though doesn't come cheap as well... I am not quite sure why I saw every other types of wears except shoes but yeah was great experi... Ver más

Valorada con 1 estrellas sobre 5

However much I like the clothes from this store, their online store cannot ever get things right. I have order twice in the space of two months and both times the parcel got delayed and I am now havin... Ver más


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para hombres
  3. Tienda de abrigos
  4. Tienda de ropa de calle
  5. Tienda de ropa para mujeres

Sobre Superdry - Brighton

Escrito por la empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

315 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(315)

14.096 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really good combination of physical plus online

Really good shop in Brighton. I could see most of the clothes physically. Some weren't available there so I made an online purchase and then returned some of that to the shop. This was a convenient arrangement and the store attendant was helpful and efficient

14 de enero de 2025
Valorada con 5 estrellas sobre 5

Fantastic service, great choice, speedy delivery

After researching longline puffer coats online. I then visited my closest store on Sunday 29th December 2024 to try on my preferred options.
I spoke with Ana in the Brighton store. She was very knowledgeable, helpful and took her time to discuss my preferences with me. The coat I wished to purchase was not in stock in my preferred colour. After a simple ordering process at the till my new coat was ordered for free delivery to my home. Ana advised up to 7 days for delivery and my new coat arrived on new year's eve, just 48 hours after ordering! (For festive season / January sales time that's pretty impressive as my coat was dispatched later on Sunday 29th December!)
Fantastic service, superbly warm and high quality coat. Highly recommend Superdry!

29 de diciembre de 2024
Valorada con 5 estrellas sobre 5

A very good service

A very good service. Kept me up to date with the delivery. Thank you.

23 de diciembre de 2024
Logotipo de Superdry - Brighton

Respuesta de Superdry - Brighton

Hello Elaine,

Thank you for your kind review!

We're happy to hear you were pleased with the service and delivery updates. We strive to provide our customers with a positive experience.

Thank you for shopping with us and supporting our brand.

Superdry

Valorada con 2 estrellas sobre 5

Poor quality, Fabric has No cold insulation

Service was good and the long puffer looks good, however fabric has poor quality, for the price charged should have some cold insulation and better water resistance. Superdry should work on better their materials for cold weather.

19 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Superdry is always as described

Superdry is always as described, as shown in the picture, and service is always as told, received my coat within 48 hours as website was saying 5* always

12 de diciembre de 2024
Logotipo de Superdry - Brighton

Respuesta de Superdry - Brighton

Hello,

Thank you for your kind words and 5-star rating!

We're thrilled to hear that you had a positive experience with our service and that your coat arrived promptly. We strive to provide our customers with accurate product descriptions and timely delivery, and we're delighted that we met your expectations.

We hope you have a fantastic Christmas,

Superdry

Valorada con 1 estrellas sobre 5

I was wrongly advised from a staff…

I was wrongly advised from a staff member in your Brighton store that a specific jacket that my daughter wanted which was out of stock was replaced with another jacket but would be “exactly the same “ other than the colour of the badge. So I took this advice and ordered the recommended jacket, but it was actually different in design.( specifically the pockets at the front in different places).
I returned the jacket and was eventually pleased to see that the jacket my daughter really wanted came back in stock, which I ordered. The same, incorrect jacket arrived. I am not happy with the service I am getting and still have not been sent the right coat that my daughter really wants for Christmas.

5 de diciembre de 2024
Valorada con 5 estrellas sobre 5

First day it’s been cold enough to wear…

First day it’s been cold enough to wear this coat today . And wow it is totally everything I expected .
It feels great and looks stylish and comfy. Totally recommend
The service at Brighton was fantastic, no hard sell just left me to try on as many items as I wanted and even kept items behind the counter while I shopped .

16 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Great team in Brighton and the choice…

Great team in Brighton and the choice is multiple.

5 de noviembre de 2024
Logotipo de Superdry - Brighton

Respuesta de Superdry - Brighton

Hello,

Thank you for your great 5 star feedback.

At Superdry, we want you to have a great experience, so we're pleased to read your comments about your shopping experience at our Brighton store

Thank you for shopping with us, we really appreciate it!

Superdry Team

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, great in store service.

27 de octubre de 2024
Logotipo de Superdry - Brighton

Respuesta de Superdry - Brighton

Hello,

Thank you for your review about your in-store ordering shopping experience.

At Superdry, we want our customers to have a really positive experience, so we really value your feedback about our Brighton store.

Thank you for shopping with us.

If you loved your new purchase, don't forget to leave a product review too.

Superdry Team

Valorada con 2 estrellas sobre 5

Exchange difficulty

I was given a hard time trying to exchange a faulty item.
2 stars because it was eventually exchanged.

30 de octubre de 2024
Logotipo de Superdry - Brighton

Respuesta de Superdry - Brighton

Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.

Kind Regards,

Superdry Customer Care

Valorada con 5 estrellas sobre 5

I like Superdry because they do very…

I like Superdry because they do very nice bags and coats I have always like superdry

26 de octubre de 2024
Logotipo de Superdry - Brighton

Respuesta de Superdry - Brighton

Hello,

Thank you for taking the time to leave a review.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks for shopping with us we really appreciate it.

If you loved your new purchase, don't forget to leave a product review too!

Superdry Team

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