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Superdry - Bristol Cabot Circus Opiniones 

124
TrustScore: 4.5 sobre 5

4,5

Unit SU 37 Cabot Circus, BS1 3BF Bristol, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went into the branch in Cabot circus in Bristol to return a coat and chase up a missing replacement online order. I was served by Morgan whose customer service was excellent. She was charming, polit... Ver más

Valorada con 5 estrellas sobre 5

Lovely, laid back staff - attentive if you need, hands off when you don’t. Prepare to feel disoriented though, as you descend into the maelstrom via a short flight of stairs - bangin’ tunes, curious l... Ver más

Valorada con 2 estrellas sobre 5

I purchased over £300 worth of items from the Cabot store in Bristol. Theis is the closest store to me and is over 40 minutes away. Unfortunately when I came to wear an item I saw there was... Ver más

Valorada con 4 estrellas sobre 5

Loved the new cult range it made us come into store, we met Daisy and Etalie at Boardmasters and saw them wearing lots of Superdry! We did have to buy on mine for some of the item as as not enough siz... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para hombres
  3. Tienda de abrigos
  4. Tienda de ropa de calle
  5. Tienda de ropa para mujeres

Sobre Superdry - Bristol Cabot Circus

Escrito por la empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Información de contacto

  • Unit SU 37 Cabot Circus, BS1 3BF, Bristol, Reino Unido

  • 01179 304880

4,5

Excelente

TrustScore: 4.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(124)

13.755 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Shoe review

I ordered two pairs of shoes, both came relatively swiftly, first pair are great, love them. Second pair were odd sizes, one size 6, the other size 4, so had to return to store.
The staff member I dealt with was bordering on rude, kept on asking me if the shoes had been worn, even though I said I'd ordered a size 4 and received odd sizes. He only chilled when I could show they were odd shoes in the box, so I couldn't have worn them, not a pleasant experience.

3 de julio de 2022
Logotipo de Superdry - Bristol Cabot Circus

Respuesta de Superdry - Bristol Cabot Circus

Hi,

Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really sorry that we got it wrong this time. Thanks so much for your review and comments.

Superdry Care

Valorada con 3 estrellas sobre 5

The staff in store were great but security tag on delivery

The staff in store were great, they didn't have the right size, so I ordered them to store, when I got home, the security tag was still attached, so I had to remove it myself, which was a bit thrusting.

27 de junio de 2022
Logotipo de Superdry - Bristol Cabot Circus

Respuesta de Superdry - Bristol Cabot Circus

Hi James,

We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really sorry that we didn't get it right this time. We will endeavour to do better next time. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.

Superdry Care

Valorada con 1 estrellas sobre 5

Not what I ordered

Assistant placed order in store as the item I wanted was not available. Package arrived 3 days later with my address on the front, wrong item inside and delivery note addressed to someone else. Returned item same day with copy of my order details and receipt still waiting for refund

25 de junio de 2022
Logotipo de Superdry - Bristol Cabot Circus

Respuesta de Superdry - Bristol Cabot Circus

Hi,

We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really sorry that we got it wrong this time. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.

Superdry Care

Valorada con 5 estrellas sobre 5

Went into a store to buy a coat but the…

Went into a store to buy a coat but the one I liked they didn’t have my size, so spoke to a lady and we ordered it online to be delivered to my address. Very helpful and coat is fab. Very happy

25 de febrero de 2022
Valorada con 2 estrellas sobre 5

Long puffer coat

Very disappointed, I followed your size chart and ordered size 14. It was huge, I returned it for an exchange and confirmed online my return for exchange had been received. I got a refund about a week later so I’m assuming they must be sold out.
To be honest judging by the size 14 I now think the 12 would probably have been too big.

19 de febrero de 2022
Valorada con 5 estrellas sobre 5

Love it!

I love their clothes. They're made well which is hard to come by nowadays and keep you warm through the winter months.

24 de enero de 2022
Valorada con 5 estrellas sobre 5

Great Store.

I was shopping other day in Superdry Cabot. One of my favourite store. Staff is always nice and helpful. Plenty of choice and also I love the coat we purchased!! Thank you :)

8 de enero de 2022
Valorada con 2 estrellas sobre 5

Had items delivered to a local store to…

Had items delivered to a local store to ensure I get them for Xmas and although I had a text message to say my items had arrived when I got to the store they said they hadn’t arrived. After 1hr of pestering them to keep looking they eventually found them but couldn’t care less.

27 de diciembre de 2021
Valorada con 5 estrellas sobre 5

Excellent

Excellent, quality jacket, fits perfect and looks great. Very quick delivery, very good service. Thanks Superdry!

26 de noviembre de 2021
Valorada con 4 estrellas sobre 5

Service was good and arrived ahead of…

Service was good and arrived ahead of the day the store told me. However, the person who served me in the store for my in-store purchase and my home delivery could have been a lot more friendly. Her attitude wasn't good when all I did was point out the paint on the rail was on all of the stock. I asked her to check the store but the only stock was what was on the rail.
Shame because I use Superdry quite often - especially for Christmas presents

14 de noviembre de 2021
Valorada con 4 estrellas sobre 5

The staff were extremely helpful at…

The staff were extremely helpful at Cabots Circus.
As a new customer I was made very welcome and had never been in Superdry before as I had wrongly thought it was more a store for youngsters than a senior citizen.
I was in there because my grandson wanted some new "Trackie" bottoms and I was treating him.
He quickly found what he wanted then asked me if I was looking for anything, I said yes a coat but I said they would not have what I wanted.
He went over to the coats and found me exactly what I had been looking else where for.
It was of good quality and the price was value for money.

1 de noviembre de 2021
Valorada con 5 estrellas sobre 5

Great customer service

Recently I visited Superdry in Bristol to pick up a dress I'd ordered. Every member of staff I spoke to was friendly and helpful. I'm definitely not their target customer but they made me feel very welcome and relaxed.
I was able to try on my dress in the fitting rooms and it fitted perfectly. Hurray!
As I was leaving a staff member offered me a bag to take my package home in. Unnecessary, but thoughtful. Really appreciated the great customer service. Thanks guys!

21 de septiembre de 2021

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