Friendly & Helpful staff who assisted me getting item I wanted on line as not in stock in store.
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Consulta las opiniones de los clientes
Ordered online got message to say it was ready for collection from store, store couldn't find it, told me to ring customer service following day, couldn't get a reply, gave up, Superdry charged me fo... Ver más
I had a last minute panic shopping to accomplish in a very limited frame of time. Our local store is so big, that sometimes one can get lost in it! Luckily one of the sales assistants was so kind to h... Ver más
Found a lovely jacket in the local Superdry store for a Christmas gift for my Stepson. We are not seeing him over Christmas so had the jacket sent to the address where he will be spending the holiday,... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de abrigos
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Sobre Superdry - Bristol
Escrito por la empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformación de contacto
51 The Mall, BS34 5DG, Bristol, Reino Unido
- 01179 502528
4,8
Excelente
280 opiniones
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Shearling jacket
I ordered the shearling jacket to pick up at the Cribbs Causeway shop and tried it on. It's a lovely jacket but the sleeves weren't wide enough on me to be able to wear u sweater underneath so I got a refund. The staff where very helpful and friendly and the return system efficient. A good experience.
18 de julio de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Staff were absolutely lovely
Staff were absolutely lovely! Really happy and pleased to help.
27 de junio de 2023
Respuesta de Superdry - Bristol
Hi, Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
I ordered a larger size online in their…
I ordered a larger size online in their store (you get free delivery that way 😉) and it arrived super quickly. The lady i ‘ordered’ through was super nice and helpful. Highly recommend!!
22 de junio de 2023
Respuesta de Superdry - Bristol
Hi, Thank you for sharing your feedback with us. We always do our best to give our customers a positive experience, so we are happy to hear you are happy with your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
Coat cane quick and service was brill
Coat came quick and happy with the delvery service
20 de junio de 2023
Respuesta de Superdry - Bristol
Hi Matt, Thank you for sharing your feedback with us. We endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
Respuesta de Superdry - Bristol
Hi Amanda, Thank you for sharing your feedback with us. We endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
The assistant in the shop was very…
The assistant in the shop was very helpful and went out of her way to find what I wanted. When it wasn’t in stock, she ordered it for me for free delivery to home and it arrived a few days later.
11 de junio de 2023
Respuesta de Superdry - Bristol
Hi Jo,
Thank you for taking the time to give us your feedback.
We always aim to offer the best service to our customers every time, so we're really happy to read your comments 😊
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Customer Service
Slow delivery/collection
25 de mayo de 2023
Respuesta de Superdry - Bristol
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're sorry to hear that our delivery service hasn't been up to standard. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Care
Great experience and customer service…
Great experience and customer service by staff at the cribbs store
20 de abril de 2023
Great quality clothing
Great quality clothing , I ordered click and collect, item was there the next day , staff all friendly and very helpful
17 de abril de 2023
Amazing staff
9 de abril de 2023
Quick service
Quick service. Kept up to date by mail re delivery. Assistant in store very helpful (Cribbs Bristol). They did not have color in stock but she helped me find size knowing I would purchase online. Told me I could order to store.
24 de marzo de 2023
Package delivered on time in good order.
22 de marzo de 2023
Excellent service
20 de marzo de 2023
Great service great product
20 de marzo de 2023
The staff were friendly and very…
The staff were friendly and very helpful as I decided which item to purchase.
16 de marzo de 2023
Always a brilliant service
14 de marzo de 2023
Ordered from shop
Ordered from shop. Staff member very helpfull. Good delivery time and a good quality long length gilet. Would reccomend
3 de marzo de 2023
Very helpful staff!
27 de febrero de 2023
Great quality shirt and fast delivery 😉
10 de febrero de 2023
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