Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Ver más
High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Ver más
The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Ver más
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de abrigos
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Sobre Superdry - Edinburgh
Escrito por la empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformación de contacto
14/22, Princes Mall, EH1 1BQ, Edinburgh, Reino Unido
- 01315 583328
4,2
Muy bueno
262 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I love this brand
I love this brand. Such lovely clothes and a bit different to other brands, which is what I like. I’m a small woman and love their tops and jackets. Unfortunately, men’s sizing doesn’t seem to be as good since my 17 yr old son can’t find a jacket small enough. They seem slim enough but very long, and wide on the shoulders. However, for women’s clothing, 5 stars!
21 de noviembre de 2024
Great selection of articles
Great selection of articles, nice music, friendly staff
17 de noviembre de 2024
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Goods quality is fine but..
Goods quality is fine. Personnel kindness and assistance less…
1 de noviembre de 2024
Respuesta de Superdry - Edinburgh
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Hard to find clothes that adjust to my…
Hard to find clothes that adjust to my shape. Small waist and broad shoulders - I either find myself wearing clothes that are baggy around my waist or way too tight around my shoulders. Superdry was perfect.
25 de octubre de 2024
Fast, efficient and very nice service
I was in a rush buying a gift and I went to buy a back pack. One client advisor assisted me, telling me the features of the backpacks and the guarantee. Service was fast, efficient and very nice. Thank you very much!
25 de octubre de 2024
I had to exchange my jacket for a…
I had to exchange my jacket for a larger size and the young man in the Edinburgh store was extremely helpful. It was a joy to shop there
Patricia Berry
15 de octubre de 2024
I lost my sun glasses on the cashier…
I lost my sun glasses on the cashier pls call me if they found them ,, on ur store in Edinburgh my phone number +96597940929 gucci sun glasses
7 de octubre de 2024
Respuesta de Superdry - Edinburgh
Hello,
We are sorry to hear this happened and hope you have been able to locate them.
We would suggest you reach out direct to the store for assistance.
Superdry Team
Such a unique store style and product…
Such a unique store style and product range great experience
6 de octubre de 2024
The staff were friendly and were able…
The staff were friendly and were able to help answer all my questions and exchanged my faulty jacket
5 de octubre de 2024
Shopping was relaxed and no staff…
Shopping was relaxed and no staff coming over to ask if you need help, as I always find this annoying, friendly staff, and I will definitely be back to look at more clothes/jackets.
27 de septiembre de 2024
Special thanks to David
Special thanks to David, who was very helpful during our shopping at Superdry store at Saint James Quarter in Edinburgh.
29 de septiembre de 2024
super service!
5 de septiembre de 2024
Great t shirts
1 de septiembre de 2024
Product was good
Product was good, staff very attentive and friendly. Thought the shop was quite hard to navigate with the amount of stock on the shop floor.
23 de agosto de 2024
Respuesta de Superdry - Edinburgh
Hello,
Thank you for taking the time to give us your feedback about our Edinburgh store.
We always aim to offer the best service to our customers every time, so we appreciate your valuable feedback.
We're pleased to hear you're happy with your purchase. Thank you for shopping with us, we really appreciate it!
Superdry Team
Respuesta de Superdry - Edinburgh
Hello,
At Superdry, we want you to have a great experience, so we appreciate you sharing your feedback with us.
Thank you for shopping with us on our website!
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Awesome
Store had a great selection of clothes and staff were very friendly and helpful.
19 de agosto de 2024
Signage saying discount upto 70%…
Signage saying discount upto 70% off,nothing I seen in your store had anywhere near that discount on price tag, no real bargains to be had very disappointing.
25 de agosto de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.