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Superdry - Glasgow Opiniones 

332
TrustScore: 4.5 sobre 5

4,5

Unit G0260 St Enoch's Centre, G1 4BW Glasgow, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I made a mistake with my online order and decided it would be easier to visit the store rather than go through the lengthy Royal Mail return process. The two counter assistants were exemplary. They r... Ver más

Valorada con 5 estrellas sobre 5

I got myself a new hooded sports puffer jacket the other day and love it! My last SuperDry was so good I decided to get another one. It's a lovely denim wash colour, very comfortable and warm. I have... Ver más

Valorada con 1 estrellas sobre 5

I have placed an order, but the delivery is delayed and I have not received any notifications. It seems that no one is addressing the delay. I also contacted Superdry chat support, and they mention... Ver más

Valorada con 5 estrellas sobre 5

Nathan was our amazing sales person. He was so kind and extremely helpful. We were checking on the waterproof element of the coats being sold. He looked up every single coat with such patience, kindne... Ver más


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para hombres
  3. Tienda de abrigos
  4. Tienda de ropa de calle
  5. Tienda de ropa para mujeres

Sobre Superdry - Glasgow

Escrito por la empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Información de contacto

  • Unit G0260 St Enoch's Centre, G1 4BW, Glasgow, Reino Unido

  • 01412 211447

4,5

Excelente

TrustScore: 4.5 sobre 5

332 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(332)

13.348 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

No 🕶️ no 📧 no hope ☹️

I am due to go on holiday next week so I purchased a pair of sunglasses and had them delivered to the Argyle Street store in Glasgow. At the collection point I opened the package to make sure the glasses were ok but unfortunately the front of the right lense was scratched, so the checkout assistant ordered me a new pair and said they would probably be re delivered in two days time, on Thursday 02/05 and I would receive an email confirmation in a few hours.

I queried the fact I was to leave the store at that point with no proof of the transaction and therefore if an issue was to arise then I had nothing to show the new transaction had taken place, so the store assistant called the manager and she came up stairs and after some persuasion she wrote the details down on a piece of paper and gave me a hand written receipt and again assured me I should receive an email confirmation with a few hours.

Two days later and still no email of any sort so I went back to the store to see if the glasses had arrived as suggested by the store. I explained the situation and showed the hand written receipt and the girl was a bit puzzled and checked the storeroom but nothing had been delivered. She suggested I should wait a few days but I explained I didn’t have a few days as I was going on holiday in a few days, so I needed to know so I could order a new pair. She checked the transaction history but could see no incoming order. After some time checking the iPad she took my details and agreed to call me back the following day with an update.

The next day I received a voicemail from the assistant stating the glasses were on back order as there was no stock left and by the end of the day 1 of 2 things could happen. Either, new stock would come in and I would receive a new email confirming when they would be delivered or if still no stock I would receive a new email confirming they were out of stock and I would be refunded, and sent a gift card to the value of my transaction.

Sadly, the day has come and gone and neither has happened so it’s left to me to contact the store for an update, to no doubt be told I will receive some sort of email 📧 😩

27 de abril de 2024
Logotipo de Superdry - Glasgow

Respuesta de Superdry - Glasgow

Hi Terry,

Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. We have sent you an email to get this resolved. Thanks so much for your review and comments.

Kind regards,

Superdry Customer Care






Valorada con 5 estrellas sobre 5

I went in to return a pair of Combat…

I went in to return a pair of Combat Trousers that were too big. I asked the young Lassie behind the counter if I could swap them for a couple of T-Shirts, no problems at all, I paid the difference and was out in 2 minutes flat. Good Staff with good attitudes, and Smiling, I like that, nothing worse than returning clothes, and having to deal with a miserable git. Keep up the good work!

10 de abril de 2024
Valorada con 4 estrellas sobre 5

I've used Super dry for a while now

I've used Super dry for a while now. The place is fine, staff are also nice and polite. I've got maybe 6 or 7 of your shirts. Though I've only just noticed that one of the sleeves, the turn up on upper left arm is dull. The other arms turn up is white floral dots. So white on one, very dull on the other. I've got receipts for the other new ones, but not for the one that's faulty. Very annoying. So £44:95 and now it's going to charity shop. Worn once. Not been washed either.

19 de febrero de 2024
Valorada con 5 estrellas sobre 5

Enjoyable to shop at the store.

It is always enjoyable to shop at the stores due to the variety of clothing and good quality too. There is a good selection for all age groups. I especially like the quality of the jackets and I have now purchased quite a few now including one on this occasion.

23 de febrero de 2024
Valorada con 5 estrellas sobre 5

Friendly staff and large store with…

Friendly staff and large store with plenty of product on show. Shopping with my daughter who is a student, staff found size and styles of things we were looking for, including last size in the shop of one hoodie on display.

24 de febrero de 2024
Valorada con 5 estrellas sobre 5

Easy to order Gil da Blu

Easy to order ! Quality jacket at a great price ! Only problem I have is your company using Evri for deliveries ,in my opinion they are hopeless ,otherwise I'm very happy with everything else !

26 de febrero de 2024

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