I like that sometimes I can buy things at a discount. But last time I bought a sweatshirt with a 30% discount, paid for shipping, but the sweatshirt turned out to have a hole on the shoulder.. I think... Ver más
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Consulta las opiniones de los clientes
I absolutely love Super Dry and always make a point of visiting a store when I travel internationally. My clothing cupboard is full of Super Dry products, some of them over 10 -years old and still g... Ver más
I returned a shirt (M) to the store in Guildford. No L in store....server was really helpful in managing a refund and ordering on line, to be delivered to my home at no cost. That was great! Ho... Ver más
Excellent customer service from all members of staff from the manager to the floor staff. Personable and professional. Good product knowledge. Special shout to Lizzie for a good telephone manner... Ver más
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de abrigos
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Sobre Superdry - Guildford
Escrito por la empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformación de contacto
North Street, GU1 4YT, Guildford, Reino Unido
- 01483 453890
4,6
Excelente
153 opiniones
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I walked in
I walked in, liked a coat, tried it on, good fit, took it to pay desk, paid and then left shop - with coat.
13 de febrero de 2024
Delighted with the service I received…
Delighted with the service I received in store .
30 de enero de 2024
Store manager should be proud of his team
Saw a dress on the mannequin and went in and bought it, staff were amazing and friendly
4 de febrero de 2024
The staff was very friendly and…
The staff was very friendly and helpful. Also the price of jacket was great, half price and great design and quality
25 de enero de 2024
Have not received my purchase
Have not received my purchase. Money has been taken nearly been 2 weeks. Spoken to customer services said redo the order. Customer
17 de enero de 2024
The cashier was so polite and chatty
The cashier was so polite and chatty, good customer service.
19 de enero de 2024
It was really easy to swap an unwanted…
It was really easy to swap an unwanted Christmas present for something I did want
3 de enero de 2024
Very helpful in the shop
Very helpful in the shop, when returned an item and could only get the size on order,which they kindly did in the Guildford branch
28 de diciembre de 2023
Excellent Customer service
Staff was very approachable and provide excellent options for any inquiries
30 de diciembre de 2023
Staff helped me track down a size for…
Staff helped me track down a size for jumper I really wanted for a gift. So helpful in Guildford store
18 de diciembre de 2023
Very happy customer
Was in store ready to pick up earlier than predicted and the hoodie fits true to size and of a high quality
18 de diciembre de 2023
I expressly asked not to receive any…
I expressly asked not to receive any mails other than the receipt. Your sales personnel at the till assured me that was the case yet I am being spammed by you for feedback. The purchase was fine otherwise but I don't appreciate having emails pushed at me. Please stop.
19 de diciembre de 2023
A sales person in Guildford store…
A sales person in Guildford store helped out checking sizes and availability online using A tablet which was not available in store. She was kind and helpful.
9 de diciembre de 2023
The buying process was easy and so was…
The buying process was easy and so was the return process. I had to return one coat that was too tight for me.
The coat I have kept is super easy to wear, fits perfectly, and I love all the pockets....that's what I was looking for, in a waterproof long coat for this winter and winters to come.
23 de noviembre de 2023
Helpful polite staff
Helpful polite staff. Don’t harass you when pursuing. All busy refolding items and keeping store tidy. Girl at the till was friendly and chatty
5 de diciembre de 2023
Really helpful staff who pointed out…
Really helpful staff who pointed out free delivery if I ordered in store, and a 20% discount because of Black Friday. As promised Morden arrived within three days.
22 de noviembre de 2023
Easy to order and collected from local…
Easy to order and collected from local store within a couple kfdays
19 de noviembre de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de Superdry - Guildford
Hi, Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we are happy to hear you are happy with your new purchase. Thanks so much for taking the time to give us your feedback. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Afghan full length faux fur coat
Afghan full length faux fur coat. Excellent quality. Prompt delivery to Guildford store. Perfect thank you 😊
25 de octubre de 2023
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