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Superdry - Hull Opiniones 

169
TrustScore: 4.5 sobre 5

4,7

3, St Stephen's Centre, HU2 8LN Hull, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First time I've purchased anything from here very pleased with placing my order on line and buying a coat in store. Staff very helpful and professional. My son buys all his clothes from superdry g... Ver más

Valorada con 5 estrellas sobre 5

I popped into Superdry in Hull to return an item bought on line. The assistants were very friendly and helpful, they helped me find an alternative and discussed products that are simular and asked det... Ver más

Valorada con 1 estrellas sobre 5

I have already emailed my customer feedback in and had no response. Overall view no interest or ownership of online orders at the Hull store. Tracking details for order suggested it had been sen... Ver más

Valorada con 5 estrellas sobre 5

At age 69 my first experience of Superdry was in Hull. Sales lady knew her stock well and showed several choices. My size ( need to go up a size in this brand) out of stock but lady found items on com... Ver más


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para hombres
  3. Tienda de abrigos
  4. Tienda de ropa de calle
  5. Tienda de ropa para mujeres

Sobre Superdry - Hull

Escrito por la empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Información de contacto

  • 3, St Stephen's Centre, HU2 8LN, Hull, Reino Unido

  • 01482 224015

4,7

Excelente

TrustScore: 4.5 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(169)

13.727 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Faultless service

I visited my local store to buy a coat I had been eyeing up for a while. Received a friendly welcome just as I walked through the door. Had a few try ons but the coat I wanted was not in store. I went to a member of staff who checked the back for me but we ended up ordering it there and then on the staff iPad (which gave me free shipping!) and she was super helpful with ordering this. It came by Evri which was excellent for me so I could order it to a pick up point. The coat I ordered is absolutely brilliant, gorgeous material, well-made and very good value for money. It will last me years!
Very very pleased with the overall service and would recommend this store to everyone who is thinking of making a purchase.

15 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Love shopping at superdry

Love shopping at superdry. Quality is so much better then any other brand. Mostly I buy new back packs or large hoodies. Since I'm fairly large , some things don't fit. Staff are all great at the store I go to. Very helpful. Happy with prices. You get what you pay for.

11 de julio de 2024
Valorada con 4 estrellas sobre 5

Collection of order from local store

I collected an order from my local superdry store. Its a large, clean well set out store with so much to chose from. The reason for the four stars and not five is when I went into store stood by the till waiting to be served no staff were visible. I waited a good five minutes and then decide to explore the store in search of someone. The two very young staff were at the back of the store talking and attending to a rail of clothes. I asked "is anyone serving please" they just looked at me, followed me over to the tills and asked what I wanted. I explained here to collect an order and explained I was stood here for while before trying to find them. She didn't say anything, no sorry, just looked at me and went to get my order, handed it to me said nothing and I left. It was so rude and disappointing and no need, customer service needs to be taught and friendly is a must. Put me off going into store.

23 de junio de 2024
Logotipo de Superdry - Hull

Respuesta de Superdry - Hull

Hello,

Thank you for taking the time to leave a review about your store shopping experience.

We always aim to offer the best service to our customers every time, so we're really sorry to hear this.

Thanks again for your review. Although it didn't go well as we would expect this time, we will strive to learn and improve and support with training.

Thank you for shopping with us, we really appreciate it.

Superdry Team

Valorada con 3 estrellas sobre 5

The staff were helpful and helpful but…

The staff were helpful and helpful but the item was on sale for 18.99 and they charge us full price and we didn't realise they charge us full price until we return home and was removing the label

22 de junio de 2024
Logotipo de Superdry - Hull

Respuesta de Superdry - Hull

Hello,

Thank you for leaving us a review. We are sorry to hear this has happened.

Of course, we wouldn't expect this to happen. A member of our team will be in touch with a solution.

Superdry Customer Care

Valorada con 5 estrellas sobre 5

Order on line fast delivery

Order on line fast delivery, item ordered were my usual size but when they arrived the items were to small ! Visited their shop in Hull and returned the items and received a full refund.

13 de junio de 2024
Logotipo de Superdry - Hull

Respuesta de Superdry - Hull

Hi Jamie,

We appreciate you taking the time to review your recent experience with us. Thanks so much for sharing.

Kind regards,
Superdry Care

Valorada con 4 estrellas sobre 5

Nice good quality

Nice good quality

2 de junio de 2024
Logotipo de Superdry - Hull

Respuesta de Superdry - Hull

Hello,

Thank you for sharing your great feedback with us regarding your item.

We always aim to offer the best service to our customers every, so we love to hear from happy customers!

Thanks for shopping with us, we really appreciate it.

If you loved your new purchase, don't forget to leave a product review as well!

Superdry Team

Valorada con 1 estrellas sobre 5

I haven't picked up my items yet

I haven't picked up my items yet. But I was disappointed to learn later that day that the items I just purchased in a physical Superdry shop (on sale, Kami jumpsuit and a checked coral warm shirt for women) were £15 cheaper online same sizes and all. Due to circumstances, I just returned the items to the shop and reordered them online instead. So I wasn't able to ask if they could match the price as it's the same shop. But I would have thought that the items would have had the same prize, no matter if I bought them online or in a shop. On sale I'd expect the opposite more (cheaper in shop than online)

13 de marzo de 2024
Valorada con 5 estrellas sobre 5

Great people

My experience in Superdry Hull is good. The counter clerk and ground staff are very helpful. They are courteous and helpful always willing to assist. I tried booking online and wanted to pick up from store to avoid the delivery charge, but could not. When I got to the store, they assisted me with the same thing I wanted because the prices in-store was slightly higher. The lady did it for me happily and promised the product will be delivered free of charge.

The delivery service was the only side that had issue but Superdry and her staff are excellent! Cheers

25 de febrero de 2024

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