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Superdry - Hull Opiniones 

169
TrustScore: 4.5 sobre 5

4,7

3, St Stephen's Centre, HU2 8LN Hull, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First time I've purchased anything from here very pleased with placing my order on line and buying a coat in store. Staff very helpful and professional. My son buys all his clothes from superdry g... Ver más

Valorada con 5 estrellas sobre 5

I popped into Superdry in Hull to return an item bought on line. The assistants were very friendly and helpful, they helped me find an alternative and discussed products that are simular and asked det... Ver más

Valorada con 1 estrellas sobre 5

I have already emailed my customer feedback in and had no response. Overall view no interest or ownership of online orders at the Hull store. Tracking details for order suggested it had been sen... Ver más

Valorada con 5 estrellas sobre 5

At age 69 my first experience of Superdry was in Hull. Sales lady knew her stock well and showed several choices. My size ( need to go up a size in this brand) out of stock but lady found items on com... Ver más


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para hombres
  3. Tienda de abrigos
  4. Tienda de ropa de calle
  5. Tienda de ropa para mujeres

Sobre Superdry - Hull

Escrito por la empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Información de contacto

  • 3, St Stephen's Centre, HU2 8LN, Hull, Reino Unido

  • 01482 224015

4,7

Excelente

TrustScore: 4.5 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(169)

13.859 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Huge Superdry store

I’d never entered a Superdry store before.
I saw three staff around the store, all pleasant young women sorting/tidying the stock. I was there to pick up my order, a dress I’d seen online. I asked if I could try it on and was shown where fitting rooms are. Perfect dress, just what I was looking for. I found it odd that having looked at stock in this huge place - there was nothing else for sale similar to what I was buying. I’d always thought as a 76 old old, the Superdry stock wasn’t really for me. There were no people in the store besides staff and myself.

11 de julio de 2023
Valorada con 5 estrellas sobre 5

Full zip top - no hood!

The goods were a very good quality, organic cotton and recycled polyester! The store order it online snd it was delivered to my address - no problem!

13 de junio de 2023
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Respuesta de Superdry - Hull

Hi, Thank you for taking the time to give us your feedback. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Kind regards, Superdry Care

Valorada con 5 estrellas sobre 5

Always quality

18 de junio de 2023
Logotipo de Superdry - Hull

Respuesta de Superdry - Hull

Hi, Thank you for taking the time to give us your feedback. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care

Valorada con 4 estrellas sobre 5

Always happy with Superdry products

Always happy with Superdry products.
Ordered on line, item ready to pick.up super quick.
On arrival in store there were 3 members of staff stood talking to each other at the front of the store.
I wasn't acknowledged by any of them. I had to interrupt the assistants to ask for my click and collect order. This was dealt with pleasantly and swiftly.
I then continued to shop by go8ng upstairs to the ladies department. The upstairs had no staff member and the fitting rooms were closed.
I selected 4 items that I wanted to try on. I went downstairs were , again, I was ignored. I had to ask if I could try the items on.
After trying the items on, I went to the service desk to make a purchase . I waited a few minutes before a member of staff came to serve me.
It was not brought to my attention that I was entitled to a 10% discount on my purchase as I had collected an order, however, I knew this from my purchase email and the assistant promptly actioned this.
I felt overall that the store lacked the level of customer service I have come to expect from Superdry , after all you are at a higher price bracket than alot of stores, and in these hard times, I feel you should be going the extra mile to keep your customer

1 de julio de 2023
Valorada con 5 estrellas sobre 5

Very good and nice

11 de junio de 2023
Logotipo de Superdry - Hull

Respuesta de Superdry - Hull

Hi Nathan,

We appreciate you sharing your feedback with us.

At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well 😃

Thanks for taking the time to leave a review. We really appreciate it.

Kind regards,

Superdry Customer Service

Valorada con 1 estrellas sobre 5

I love superdry

I love superdry. This is my first time experiencing this. Wrong item was sent. Try to swap it in the shop they refused because I bought it using clear pay. I think you should do better on that one guys.

14 de enero de 2023
Valorada con 5 estrellas sobre 5

Excellent purchase great value for money.

First time I've purchased anything from here very pleased with placing my order on line and buying a coat in store.
Staff very helpful and professional.
My son buys all his clothes from superdry great value for money and very well made items.
Would always recommend superdry to all my friends now.

30 de diciembre de 2022

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