Easily ordered my padded filet online, delivered to an in post shop very quickly. Didn’t fit so did an easy online return which I dropped back into a superdry shop for a pre generated coded refund. Or... Ver más
Localización
Cambiar localizaciónLakeside Shopping Centre , West Thurrock, RM20 2ZQ Grays, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
One bad apple spoils the whole bag of fruit! Unfortunately this was our experience at the Lakeside shopping centre. We went into the changing rooms, the two shop assistants were chatting so loudly,... Ver más
La empresa ha respondido
The lady on the 'Pay Here' desk was very helpful, courteous and patient with me, assisting me looking through your website to choose additional item, which was not available in store, order it from w... Ver más
Great service at Lakeside Thurrock and the staff were polite , professional and so very helpful with a friendly attitude you just don’t see much nowadays sadly. I have always loved the design of the... Ver más
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de abrigos
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Sobre Superdry - Lakeside
Escrito por la empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformación de contacto
Lakeside Shopping Centre , West Thurrock, RM20 2ZQ, Grays, Reino Unido
- 01708 891438
4,8
Excelente
270 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brilliant Staff @ Lakeside Essex
Brilliant Staff @ Lakeside Essex. Quality Product Very Good Prices for a Top Quality products
17 de noviembre de 2023
Happy customer
Speedy click and collect order. Absolutely loved my hoodie. Excellent quality, will order again with no hesitation.
8 de noviembre de 2023
Great store service and very helpful
5 de noviembre de 2023
Went online and got a discount
24 de octubre de 2023
amazing exactly wat i wanted keeps me so warm sometimes i get hot😂
19 de octubre de 2023
Great experience from the sales…
Great experience from the sales assistant in store to get this ordered online
29 de septiembre de 2023
Nothing was too much for the assistant…
Nothing was too much for the assistant we asked. He promptly looked online and found what we needed and told us about orderinv online process.
28 de septiembre de 2023
Great service from order to delivery.
13 de septiembre de 2023
Bought a the Sex Pistols t shirt
Bought a the Sex Pistols t shirt. Good quality and fantastic design but at £35 a bit over priced.
28 de agosto de 2023
An excellent experience in store and online…
The lady on the 'Pay Here' desk was very helpful, courteous and patient with me, assisting me looking through your website to choose additional item, which was not available in store, order it from within the store, then pay for it and those I'd found in store. She couldn't have been more helpful. The web ordered item was delivered within 48 hours with full regular updates on the order's progress to arrival.
All items fit perfectly. Materials, sewing and fastenings seem to be good quality.
23 de agosto de 2023
Love this shop
Love this shop. Great staff. Very helpful. They go out of their way to help
4 de julio de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Tees and jeans
Excellent range of clothing and great friendly service. I’ve bought on line and in store.
17 de junio de 2023
Respuesta de Superdry - Lakeside
Hi Wurn, We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks for shopping with us and for your kind comments.
Ordered jacket online
Ordered jacket online. Great price. Used store click & collect. Very fast delivery & great service.
2 de junio de 2023
Respuesta de Superdry - Lakeside
Hi,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Staff were really helpful in store and…
Staff were really helpful in store and delivery was super efficient
12 de mayo de 2023
Respuesta de Superdry - Lakeside
Hi Diane,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Great service
1 de mayo de 2023
Respuesta de Superdry - Lakeside
Hi Sandra, Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so were delighted to read your kind comment. Thank you for shopping with us!
Poor customer service
Purchased several items. Security tags not removed and no alarm sounded. Had to take a 1.5hr round trip the following week to get the tags removed. The manager didn’t look bothered - not even an apology.
Complained to customer care, who haven’t even responded to my email!
Will avoid in future.
30 de abril de 2023
Opinión espontánea
Respuesta de Superdry - Lakeside
Good Morning,
Thank you for taking the time to give us your feedback. We endeavor to give our customers a really positive experience, so we're really sorry that we got it wrong this time. Please try to resend your email to us with this information and your receipt at care@superdry.com so we can assist you in the best way possible. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Customer Service
Went in and out very quickly and got…
Went in and out very quickly and got what I needed.
11 de abril de 2023
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.