Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Ver más
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Consulta las opiniones de los clientes
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Ver más
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Ver más
La empresa ha respondido
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Ver más
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Tienda de abrigos
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Sobre Superdry - Solihull
Escrito por la empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformación de contacto
Su-62, Touchwood, B91 3GJ, Solihull, Reino Unido
- 01217 040659
4,5
Excelente
225 opiniones
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Great product and I ordered in store…
Great product and I ordered in store which was really easy. It was delivered 48 hours later with free delivery.
23 de agosto de 2026
The staff member was very polite and…
The staff member was very polite and helpful. Delivery wasn't available in store but Delivery to home was fast.
3 de agosto de 2026
Staff at the pay point were more…
Staff at the pay point were more interested carrying on their conversation than conversing with me
21 de junio de 2026
Lovely staff and amazing products
16 de junio de 2026
You were fine in general
You were fine in general, although your sales assistant was a little preoccupied in talking to a friend.
23 de junio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Outstanding customer experience
The product choice was great and I found exactly what I was looking for, and a decent price. However, the service was exceptional. The warmth, the interaction, the making sure that a customer left the store with as positive experience as possible was outstanding.
2 de junio de 2026
Respuesta de Superdry - Solihull
We are so happy to hear you found what you were looking for at a great price! We truly appreciate your kind words about our exceptional service and warm interactions. Thank you for sharing your positive experience!
Superdry
lovely garment of quality
This was a lovely garment of quality, bought as a gift in the Solihull Touchwood branch. Though I had to return it as it was not to my daughter taste.
I can highly commend the staff both on my initial visit and my return. Thank you Superdry
1 de mayo de 2026
Touchwood Superdry
Visited Superdry in Touchwood today to collect an order.
Louise is a credit to your company and she couldn’t have been more helpful.
Thank you Louise you made my day 🤗💐
2 de mayo de 2026
Opinión espontánea
I asked them to put a jacket on one…
I asked them to put a jacket on one side for me and there it was waiting for me when I went in the shop. I tried a different size and eventually decided on the larger one.
9 de abril de 2026
The young girl was putting stuff away…
The young girl was putting stuff away and took ages to come to till she was pleasant enough i guess but looked fed up
was quite dark & dinghy the shop upstairs
14 de marzo de 2026
The atmosphere was great and the…
The atmosphere was great and the attentiveness from staff was great too especially the lady on the women’s top floor didn’t get her name but she was very helpful and friendly!
8 de marzo de 2026
Great coat
Great coat
Staff very helpful in store
Fantastic range/prices on products
8 de febrero de 2026
Quick easy service.Staff were quick…
Quick easy service.Staff were quick also patient.
18 de febrero de 2026
If not in shop order online
My daughter wanted a top but this was not available in stock in store. The assistant helpfully checked online, filled in the order and it was delivered home within 2 days quicker than promised….
1 de febrero de 2026
Always a pleasure
Always a pleasure, I’m getting too old and fat so I order online now but my 2 daughters love spending their inheritance in super dry. Don’t think they would spend as much if they knew….
The clothes are great and the staff are always friendly and welcoming.
3 de febrero de 2026
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