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Superdry - Westfield Derby Opiniones 

92
TrustScore: 4.5 sobre 5

4,6

210 Westfield Centre, DE1 2PQ Derby, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Better seeing the product i wanted in person, in the store instead of online as wasnt sure how many inner pockets where in the coat i wanted to purcase. Shop works nice friendly

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Unacceptable that no bigger than L sizes available in Derbion store. Also not a single coat available online 3XL when your sizes look to be done for children and not adults. I weight 97Kgs with 1.8... Ver más

Valorada con 5 estrellas sobre 5

I actually went in store and spoke to a very helpful guy who went out of his way taking different sizes from the men’s and women’s section to see which fitted the best and then ordered my colour direc... Ver más

Valorada con 5 estrellas sobre 5

The jacket I bought is really good. Looks very good and keeps me really warm. Customer service is really good as well. I bought 2 medium jackets that unfortunately didn't fit well because apparently I... Ver más


Información sobre la empresa

  1. Tienda de ropa
  2. Tienda de ropa para hombres
  3. Tienda de abrigos
  4. Tienda de ropa de calle
  5. Tienda de ropa para mujeres

Sobre Superdry - Westfield Derby

Escrito por la empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Información de contacto

  • 210 Westfield Centre, DE1 2PQ, Derby, Reino Unido

  • 01332 293540

4,6

Excelente

TrustScore: 4.5 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(92)

13.732 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing quality

Amazing quality of product and calming shopping experience

19 de junio de 2024
Logotipo de Superdry - Westfield Derby

Respuesta de Superdry - Westfield Derby

Hi Lucy,

At Superdry, we want our customers to have a really positive experience so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.

Kind regards,
Superdry Care

Valorada con 4 estrellas sobre 5

Lots of choice

I was looking for a new hooded top, there was lots of choices and larger size availability. My one complaint is how dark the fitting rooms are, it's hard to see the colours properly.

26 de mayo de 2024
Logotipo de Superdry - Westfield Derby

Respuesta de Superdry - Westfield Derby

Hello,

We appreciate you sharing your feedback with us.

At Superdry, we want you to have a great experience, so we're happy to read your comments about our product selection.

We have taken on board your valuable feedback regarding the store. We use all feedback to learn and improve.

Thanks for shopping with us, we really appreciate it.

Superdry Team

Valorada con 2 estrellas sobre 5

Bought a jacket from superdry this is…

Bought a jacket from superdry this is the second time it's happened I bought the silk bomber jacket for my partner only Tuesday just gone its threading already I've noticed with superdry they charge big amounts but probably pay next to nothing to them poor people who have to stitch and make the clothing because the jacket is poor I mean it feels great but there is some lines in the jacket where the thread has come away not happy at all but my partner doesn't want to take it back it's just principal and I think we should be compensated a little I paid 90 pound at least a courtesy gift card or something

16 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Bought a jacket from superdry this is…

Bought a jacket from superdry this is the second time it's happened I bought the silk bomber jacket for my partner only Tuesday just gone its threading already I've noticed with superdry they charge big amounts but probably pay next to nothing to them poor people who have to stitch and make the clothing because the jacket is poor I mean it feels great but there is some lines in the jacket where the thread has come away not happy at all but my partner doesn't want to take it back it's just principal and I think we should be compensated a little I paid 90 pound at least a courtesy gift card or something

16 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good product and good customer service!

The jacket I bought is really good. Looks very good and keeps me really warm. Customer service is really good as well. I bought 2 medium jackets that unfortunately didn't fit well because apparently I am of small size so I returned them and returning them was a breeze. The process was very easy and the refund came in quick. Thank you Superdry!

27 de diciembre de 2023
Valorada con 2 estrellas sobre 5

Haven’t received an email to say my…

Haven’t received an email to say my order was in store and I’ve had to follow up via your ‘chat’

Colleague who helped me on the chat was very helpful although I found it strange that you don’t get a copy of your ‘chat’ as evidence you’ve spoken to someone

7 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Fabulous service

I returned a coat that I ordered online for a smaller size . They hadn’t got the coat in stock so they ordered one for me to be delivered to my home address & the coat was then in the sale so I got a refund too , brilliant service .

9 de diciembre de 2023

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