Ordered my scooter on Monday, received it on Thursday same week, it was full assembled, perfectly packed, no blemishes, perfect. Had a little problem with paperwork to register it, my fault, suppor... Ver más
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Consulta las opiniones de los clientes
My motorcycle was well packed up for delivery everything I was told was right on except my delivery time it was early. Anytime I have a question I get Avery fast timely response. I will be a repeat c... Ver más
unit was dropped during some point in shipping , carburetor is not able to be adjusted , seat does not stay locked down , tried to attempt to reach customer service , but hard to deal with , says carb... Ver más
Bike came in great condition, quickly, and I received quick responses. Bike is registered and insured. I wanna ride now, but its 19 degrees outside. SuperiorPowersports, please increase the thermostat... Ver más
Información sobre la empresa
- Tienda de accesorios para automóviles
- también en la categoría
- Concesionario de motocicletas
- Concesionario de motocicletas Scooter
- Tienda de deportes
- Tienda de deportes de motor
- Tienda de motocicletas
Información proporcionada por diversas fuentes externas
SuperiorPowersports.com is your one stop shop for all your scooters, mopeds, ATVs, dirt bikes, go karts, motorcycles, electric scooters, and more! We carry quality brands with the lowest competitive price.
Información de contacto
3,8
Muy bueno
304 opiniones
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Have nothing good to say about these…
Have nothing good to say about these people. Will never order from them again.
23 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Jon,
We are very sorry to hear of your dissatisfaction. We hope to earn your business again the next time you are looking for kids atv's, scooters, go karts, dirt bikes, or other powersport needs.
Thank you,
-SP
Awful customer service.
I ordered one of their scooters. It arrived damaged, however they only give you two days to report the damage, and it took them 3 weeks to send the certificate of origin and bill of sale, so I was unable to test ride it to realize it was damaged. Then when they did send the paperwork it had the incorrect vin number. I called to report the issue and was told new ones would be sent out the next Monday. Two weeks from that Monday I contacted them again only to learn it had still yet to be sent out. I finally recieved the correct paperwork, registered the scooter, and found that the frame was broken as well as the rear wheel being bent. I almost ordered a second scooter from them, I'm glad I waited. Not to mention they offer a free bluetooth speaker with a scooter purchase that was never sent to me, though I was assured it was on its way.
Also they replied below asking me to contact them, I did so and got no reply back from them other than an automatic mailer asking me to rate the help they didn't provide. When I first wrote this review I was definitely dissatisfied. Now I'm utterly disappointed with this kind of service. I wish I could go back and go through a different retailer.
21 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Hello,
We are very sorry to hear about the vehicle arriving with shipping damage. It is our practice to give a customer 2 days to fully inspect the unit upon arrival as this is as much time that we are allocated by freight companies to file a shipping claim on your behalf. We do not send the paperwork and title with the vehicle to prevent theft as a car owner would never keep the title in the glove box. We also wait to assure that the unit was not damaged so that we do not issue a title for a unit that will be returned to us. With this being said, we will do everything we can to help you get back on the road. Please give us a call or email and we may discuss all of our options.
Thank you,
-SP
Awesome scooter
Awesome scooter. Super gas mileage already have put on 800 plus miles. Would and will buy from superior again
17 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Thank you Joel and that is some serious riding already. Can't wait to see what your next ride will be!
Enjoy the Ride!
-SP
Glad I got it
It was fairly easy to put together (in 95 degree heat). But now I really do like it. I bought an older one that had been wrecked and it wouldn't crank again after a year. So a new one was almost cheaper than to try and fix it. So now, I got a new one and I'm just trying to figure out if the Odometer is in Miles or Kilometers!
Seriously
17 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
We are so happy to hear you enjoyed your experience with us and you are a real trooper battling heat like that! That breeze will hopefully be much cooler when you're enjoying your new ride!
Enjoy the Ride!
-SP
Great prices
I have had 0 problems with them and now enjoying my scooter.
13 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
We love to hear that you are enjoying the scooter and enjoying the ride!
-SP
I paid extra for my scooter to be "road…
I paid extra for my scooter to be "road tested and ready"..... Neither speedometer or odometer work. Also the bs title y'all sent isn't even legit to get it registered, not an official state document.?... I've reached out to yall many times with no luck..... 3rd party call center wanted to troubleshoot my brand new scooter w/me over the phone. Haaa!! Rediculous..... Guess you really don't get what you pay for these days. Preciate it.!...
13 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Christopher,
We test all vehicles before shipping these vehicles out. However, if there is an issue with your vehicle caused by shipping such as a broken speedometer this will be covered under your warranty. Simply hop onto our website and fill out a claim and we will send you the correct parts ASAP! We do not use a 3rd party call center as we have mechanics in house that help troubleshoot any issue with our vehicles. Finally the MCO is a Manufacturer Certificate of Origin that we send our for each vehicle. It is a legal document that DMV's will recognize and issue a final "Title" and registration. Please call us at 1-866-492-2643 extension 2 to reach one of our in house mechanics to address any issues.
Thank you,
-SP
Bought a Tao-Tao 4-wheeler
Bought a Tao-Tao 4-wheeler. Package arrived timely. Assembling the machine was fairly simple. Took me about 5 hours, but if I had to do it again, I could do it in 2-3. The product works as expected. Only reason for 4 stars instead of 5 is that I haven't had the time to really see how the machine will hold up. If it gives me minimal problems, I would up the rating.
12 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Thank you Todd for the great review and for the helpful information and what to expect when assembly a unit. We can't wait for you to enjoy your ATV!
Enjoy the Ride!
-SP
Friendly, painless ordering, quick delivery.
My phone order was handled quick, efficient, and by a very friendly customer service representative. Shipment seened quick, and home delivery was fairly painless. I did have tp arrange to be home during delivery time. However the delivery driver placed my crate right where I wanted it inside my garage. I have recommended SuperiorPowerSports to a couple friends and a family member. I will use them again for sure. The paperwork as promised made Registration and Licensing easy in my State of Nebraska, USA.
12 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Thank you so much for your kind review and spreading the word for us! We are so excited to hear that you are enjoying your new ride!
Enjoy the Ride!
-SP
Its been over two weeks and you still…
Its been over two weeks and you still have not processed my order.
11 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Processing usually takes 2-5 business days unless there is an issue with your order and paperwork you submitted like a wrong address or if we need to verify your credit card. Also any mailed checks will take delay processing until the check is in hand and processed by accounting. Please contact our customer support and we will be happy to explain the hold up on your account.
Thank you,
-SP
I ordered my new Tao Toa Thunder for…
I ordered my new Tao Toa Thunder from Superior Powersports. I had some shipping damage and they took care of all the problems right away!
11 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
We are happy that we were able to take care of any issues that may have come up due to the shipping company and we welcome you to our Superior Powersports Family!
Enjoy the Ride!
-SP
very good .!!!!
11 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Thank you for your wonderful words and taking the time to leave us a review!
Enjoy the Ride!
-SP
If I could rate a zero
If I could rate a zero, I would. Received a damaged Tao Tao 50cc upon delivery. Contacted them immediately and uploaded images on a claim. They stopped taking calls and email replies were rare and littered with misspellings. I am still out $1,000. Will NEVER do business with them again! Use anybody but them!
11 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
We are very sorry to hear about your experience and are continuing to look into your claim. We hope to earn your business back and will do everything in our power to make right what you feel is wrong. However, if the vehicle is damaged during shipping we will help file a shipping freight claim on your behalf and get the correct parts shipped out to you quickly.
Thank you,
-SP
Respuesta de Superiorpowersports
Thank you for the kind words Sean and for taking the time to leave us a review of your experience.
Enjoy the Ride!
-SP
I will never buy from them again I had…
I will never buy from them again I wish I could give them no stars I had so many problems with my bike and I'll I got Everytime was it was my fault becausy bike had 65 miles and bolts fell off and burnt the underneath plastic everything that I thought so be under warranty wasn't I really hate the way he sent the email was very rude please don't buy from them and I bought the ready to ride they refunded the money nothing else for having to figure out how to haul it to another shop everything it was a joke cost me more money.
10 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Hello Travis,
We are very sorry to hear about your experience. As it states in the confirmation emails and under our Maintenance link on the website, you should always check your nuts and bolts between all rides. We also advise our riders to use Loctite on all bolts and nuts. Our warranty claim will replace parts damaged during shipping or issues caused by the manufacturers flaws. However, once the vehicle has been ridden and if the proper maintenance was not taken we cannot cover those liabilities. We apologize for this issue and have refunded you the assembly fee and we hope to have you back up and riding. We will do whatever we can in our power under the guidelines to earn your business back and are truly sorry to hear about your disappointment in how our team has handled your issues as we will continue to look into this.
Thank you,
-SP
I love my new bike I couldn't have made…
I love my new bike I couldn't have made a better purchase... It's exactly what I wanted... It was easy to Assemble and easy to ride...
10 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Lucas,
We are thrilled to hear how much you're enjoying your ride and would love to see a video posted on our Facebook! Be sure to keep up with the maintenance as it will allow the live of your vehicle to last years!
Enjoy the Ride!
-SP
Respuesta de Superiorpowersports
Hello Maurice,
Average is unacceptable by our department as we are striving to be greater! We promise that your next experience with us will be effortless and sensational! We hope to have your business again in the future.
Enjoy the Ride,
-SP
I paid to have the scooter put together…
I paid to have the scooter put together and a PDI (pre delivery inspection). None of this was done and the headlights never worked. All the bolts where looses and the throttle was falling apart. If I had just got on it and rode it I would have crashed due to them not doing what I paid extra money for!!!! Please do your self a favor and buy from someone else!
9 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
We are very sorry to hear about your disappointment. On many scooters, we cannot attach the lights or side mirrors as they will break during the shipping process. However, it is only a simple screw and plug. The note on all vehicles, as well as the confirmation email, and maintenance link always suggests to go over the bike to assure that all nuts and bolts are securely fashioned as shipping sometimes rattles these loose. To prevent these bolts and screws from loosening we always recommend adding something like Loctite to the vehicle. We would love to help you with any maintenance questions that you may have and hope to earn your business in the future.
Thank you,
-SP
Scooter
This was my second purchase from this company first one was amazing. This time the shipping was very slow took 2 1/2 weeks before I receive my scooter. Then took another 2 1/2 weeks to receive my title.
9 de julio de 2018
Opinión espontánea
Superior powersports dropped the 150cc…
Superior powersports dropped the 150cc taotao scooter I purchased before delivery and would not allow me to return it. The exhaust was partially broken off and they did nothing. Do not use superior powersports
9 de julio de 2018
Opinión espontánea
Respuesta de Superiorpowersports
Hello Cai,
We will never ship a damaged unit to a customer. However, sometimes issues occur by the shipping company, and if that is the case we will file a shipping damage claim on your behalf and ship you out any replacement parts. Simply file a damage claim and include pictures of the damage so that we can accurately get you the correct replacement parts.
Thank you,
-SP
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