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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Surterra Ft Meyers either can’t get a delivery order correct or items are disappearing between the dispensary and my house. The manager is no help, all concerns phoned in go unaddressed. NEWS FLAS... Ver más

Valorada con 5 estrellas sobre 5

I had my usual excellent, courteous, friendly and knowledgeable experience today at the North Port store. Long time friend and budtender Mahnon set my order up and facilitated my medicine purchase.... Ver más

Valorada con 5 estrellas sobre 5

Thank you Jeffrey! Great service. Double checked my entire order for accuracy! Super appreciate the attention to detail . It does not go unnoticed. Surterra isn’t a drive thru.. Patient’s should expec... Ver más

Valorada con 1 estrellas sobre 5

It seems Miami Dade has now come to Delray! Bathroom sign "out of order" when it's working perfectly. Attitude like she owns the place and she's doing you a favor but is a worker/budtender (the short... Ver más

Información sobre la empresa

  1. Tienda de cannabis
  2. también en la categoría
  3. Farmacia
  4. Herboristería

Información proporcionada por diversas fuentes externas

Find your wellness. Shop CBD oil, medical cannabis & wellness products. Visit our medical cannabis dispensaries in Florida.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(68)

18 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

I only go here for Vapes

I only go here for Vapes , edibles , once in a blue moon weed . Only reason not giving it 5 stars is pre rolls suck i don't like the brand of paper they use Jungle Boys is nice you don't feel like you got smokers taste afterwards. Please change paper brands .

22 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had my usual excellent buy.

I had my usual excellent, courteous, friendly and knowledgeable experience today at the North Port store. Long time friend and budtender Mahnon set my order up and facilitated my medicine purchase. Thanks to the entire team there, all have been great.
Your products are top notch too with reasonable pricing.
No April Fools nonsense either! lol!

1 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delray Surterra is great

Caesar and the staff at Surterra at the Delray location are great. Always helpful, friendly, and the service is super quick and efficient.

19 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This visit was my second and maybe my…

This visit was my second and maybe my last!The first visit the middle aged lady associate was personable and informative,plus told me about any and all benefits since im on SSI Disability and SNAP as im a retired state employee even though I don't look as old as I am I appreciated being treated like a human BUT the young lady who took my order the seconfld visit was cold,couldn't tell me anything other than the sale prices of what I was trying to order,and never mentioned anything about what if any other benefits I qualified for since being on SNAP ect and even then she had this attitude like a "WOKE" entitled brat which I'm too old to deal with that and it's too bad,I thought they had the best concentrates too...

13 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Old edibles and they will only replace…

Old edibles and they will only replace if you have any allotment left, meaning they take from u to give to you

Even though their product was bad/stale/old, they gave no incentive to come back

Customer service lol she was the worse no care for the patient

Typical drug dealer feeling from this company and not a caring patient clinic

24 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible

Terrible. Employees are super rude.
I will not go back to this place.
I wouldn’t recommend anyone to visit this place.

30 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Surterra is not interested in helping…

Surterra is not interested in helping you but rather taking your money. The Pensacola FL location has horrible customer service..and exceptional customer service starts with management. Just because a person applies for an open management position doesn’t mean they make a good manager. Finding the right dosage, strain is not universal for everyone & for every dispensary. I purchased several vapes that were the same. I attempted to exchange unopened, unused vapes in individually vacuumed sealed packages with the receipt for vapes that would better treat my medical needs. I was told I could not exchange. Other dispensaries were willing to provide exceptional customer service that helped assist with the medical needs of the customer. I pray this company doesn’t thrive as well as others bc the lack of care, concern, compassion, and genuine desire to help customers is deficient.

22 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Quick and easy

Everybody is always very helpful especially Dawn who waited on me today. They answer all my questions in a professional manner.

12 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A-1 service!

The young lady behind the counter was so helpful. Great people skills. Thank you Kiara! I wish they could accept tips. Hey Surterra let us tip your people! They deserve it. Orange City.

4 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Refuse to answer questions about the product and shove the menu at me

The first time I came in, Ty was really helpful and friendly. She help me pick out some flower and introduce me to bubble hash.

This time, I asked some questions about flower, and the girl at the desk just shoved the staple together, photocopied menu at me, refused to answer any questions, and literally said “it’s all on the menu, read it and tell me what you want. “

I am now on my way to the Cannabist in university, where they are always helpful and friendly.

23 de diciembre de 2023
Opinión espontánea

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