Sutton Park Group Opiniones 

320
•
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Sutton Park Renault In Stourbridge have to be the worse service centre. Over 2 years going back with the same issue finally gave up and took it to a different renault dealer who have since sorted th... Ver más

Valorada con 5 estrellas sobre 5

The service and care provided at the showroom from the very start by Kam Brainch at the Sutton Park, Birmingham branch for Dacia, were second to none. Great person, sincere and customer focused. I wou... Ver más

Valorada con 5 estrellas sobre 5

Dacia dealer/Stourbridge...my 2024 Dacia stepway developed an electrical fault,my car is obviously still under warranty.i contacted the dealer @stourbridge Renault/dealership and spoke with "Olivia"wh... Ver más

Valorada con 1 estrellas sobre 5

Terrible Customer Service. I've been trying to arrange a replacement Radio/AVN unit and Brett just doesn't respond to my emails. Been going on for over a year. Hopefully voicing my concerns on here mi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario Kia
  5. Concesionario Renault
  6. Estación de inspección de automóviles
  7. Servicio de automóvil

Escrito por la empresa

Sutton Park Group are franchised dealers for new and used Renault, Kia, and Dacia cars. With 7 dealerships across the Midlands: Coventry, Sutton Coldfield, Warwick, Burton-on-Trent, Tamworth, Stourbridge and Perry Barr in Birmingham. As well as providing specialist service and repair work for Renault, Kia and Dacia, we are also able to offer all makes servicing, repairs and MOT inspection tests at all of our locations, for vehicles outside of warranty.At Sutton Park Group we are dedicated to finding you the right vehicle, at the right price, with tailored finance packages to suit any pocket.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

320 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 68% de las opiniones negativas

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3,0

Todas las opiniones

(320)

30 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Happy customer .

I was very happy with the excellent service from Jake.
He kept us updated on the progress of our car which was very helpful.
I would recommend Sutton Park at Tamworth due to being very professional and taking the time to explain everything to us.

29 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Thank you Vivienne for your 5 star review. We are pleased to hear we exceeded expectations at our Tamworth dealership. We wish you many happy miles!

Valorada con 5 estrellas sobre 5

I've just bought a new captur from…

I've just bought a new captur from Suttons of tamworth and would like to say my experience with this company was excellent all the way through from ordering my car through to the collection of the vehicle thanks to Glyn

26 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Hi Michael, thank you so much for your kind 5 star review. We are thrilled to hear you had a great experience with Glyn and the team at Tamworth. We wish you many happy miles of motoring.

Valorada con 5 estrellas sobre 5

Briliant service

Briliant service, everything explained as we went along. Was a pleasure to deal with. Thank you

29 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Thank you Mr Endacott for your 5 star review. We are pleased to hear you had such a good experience with us.

Valorada con 5 estrellas sobre 5

Great Experience with the purchase.

Very pleasant experience.Jake was very happy to answer any questions I wanted to ask. Very polite and professional. Talked us through every stage of the purchase. Would certainly recommend him and Sutton Renault Tamworth as their customer care is second to none.

29 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Hi John and thank you for taking the time to leave this 5 star review. We will be sure to pass your kind comments on to Jake and the team. If we can be of any help in the meantime, don't hesitate to contact us.

Valorada con 5 estrellas sobre 5

Quick and easy

Quick and easy, went in picked car had the crack with Colin signed a few things bosh new car

29 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Thanks Simon for taking the time to leave this 5 star review. We are pleased you had such a pleasant experience with Colin at our Warwick dealership! All the best!

Valorada con 5 estrellas sobre 5

Excellent service

Had a really great experience changing my car for a bigger one due to family growing. Jake ford made it incredibly simple when I was expecting a long boring process. He was very welcoming and personable and we ended up getting a deal on two cars for the family

28 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Hi Tom, firstly thank you so much for taking the time to leave this 5 star review. We are thrilled to hear that Jake not only managed to sort 1 but 2 cars for you and the family! We really appreciate your custom and if we can help any further, don't hesitate to contact us.

Valorada con 5 estrellas sobre 5

Kia Sutton Coldfield

Well worth the wait for our 2022 Kia Sorento Diesel.
The dealership throughout the purchase from start to finish were outstanding, keeping us informed along the way when to expect the vehicle. The dealership is currently being modernised and is looking very smart indeed. I would like thank Andrew Stackhouse for his outstanding professionalism, service and guidance throughout the purchase, a credit to the Kia brand.
Terry Arnold

5 de agosto de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Hi Terry! Thank you for taking the time to leave this wonderful 5 star review. We will be sure to pass your kind comments on to Andrew and the team at Sutton Coldfield. If we can help any further, please do not hesitate to contact us.

Valorada con 5 estrellas sobre 5

Would definitely recommend Sutton Park…

Would definitely recommend Sutton Park Group if you are in the lookout for a new car. My salesperson was Andrew who was friendly and he kept me updated with the progress of my vehicle and when it came in he had everything ready to make the hand over easy and enjoyable. Thank you Sutton Park Group.

26 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Hi Joan, thank you for leaving us your recommendation. We are thrilled to hear you were looked after by Andrew and the team. We wish you many happy miles of motoring!

Valorada con 5 estrellas sobre 5

A very pleasant car buying experience

Sutton Park were the only dealers I found prepared to offer a discount on MRP unless I took finance. They are a long way from where I live but from discussing placing an order to delivery of the car the service and customer care were first rate. The options were clearly explained, documentation was received quickly and I had regular contact from Leona with updates on the order and delivery date. They arranged trailer delivery to my house at a very reasonable price and were a pleasure to deal with. No hard sell on GAP insurance, finance deals, paint and upholstery treatments or anything else which makes a pleasant change these days.

25 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Hi Malcolm! Firstly thank you for leaving this wonderful 5 star review! We are thrilled to hear you had an excellent experience and will be sure to pass your kind words on to Leona. If we can assist with anything else, don't hesitate to contact us.

Valorada con 5 estrellas sobre 5

Excellent new car purchase experience.

Excellent service from the helpful and friendly staff from the initial ordering of my new car until collection. I was kept well informed of the delivery situation and contacted on a regular basis. I would certainly have no hesitation in purchasing another vehicle from them.

25 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, was kept informed throughout the process and was given a brilliant deal on the car with as many or as little optional extras as I wanted. Would use again.

24 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

The entire process was perfect!

The entire process was perfect with continued support from the team. Have used Sutton Park Group for many years and will continue to do so. Even when there was an issue with the car I wanted to purchase, they worked tirelessly to sort out the issue and when I decided to pull out of that deal, continued to support me on identifying a new one which I did.

Highly recommend!

25 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchasing a new car

I purchased a new car from Sutton Park Group. The sales man (Ethan) was very professional, friendly and approachable. He was helpful and knowledgeable throughout the process with attention to detail.
The whole process was easy and stress free, which I really appreciated.
I would definitely recommend him as nothing was too much trouble.

24 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

My car was delayed on more than one…

My car was delayed on more than one occasion but Andrew kept me informed every step of the way and did all he could to speed it up thank you

23 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Thank you Ian for your kind 5 tar review. We will be sure to pass your feedback on to Andrew and the team!

Valorada con 5 estrellas sobre 5

My experience purchasing my new Kia

I felt with Andrew from beginning to drive away and I have to say the whole experience was excellent.

22 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Thank you for taking the time to leave us this review, we will be sure to pass your comments on to Andrew and we wish you many happy miles.

Valorada con 5 estrellas sobre 5

Great and Friendly Experience

Great overall experience. Sales executive was very friendly and helpful with any issues or queries that I had. I was very comfortable throughout and the hot chocolate was great.

16 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Thank you for the feedback Joshua and we are glad you enjoyed the hot chocolate! Do not hesitate to contact us if we can be any further help.

Valorada con 5 estrellas sobre 5

Great Experience

Very easy to talk to the salesman and he gave us what we wanted, didn’t push anything on us which was great. Easy to talk to, great communication while waiting for the car. Very pleased

16 de julio de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Thank you so much for leaving this 5 star review.

Valorada con 5 estrellas sobre 5

Great service

Jake was great start to finish, purchasing a used car can be a daunting process and always makes me nervous but Jake is probably the most honest person I have come across after visiting multiple companies. Super helpful, knowledgeable, not pushy and just made everything a very easy and smooth process for me. Also i got a great deal!

21 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Hello Mr Roman, firstly we are thrilled to see you had such a positive experience at our Sutton Coldfield Kia dealership. I will be sure to pass your kind comments on to Jake and the team and if we can be of any further help, do not hesitate to contact us.

Valorada con 5 estrellas sobre 5

New Renault Clio

I recently bought a new Renault Clio from Dan Clarke at Sutton Park Warwick, he made the process very easy, explained everything well and answered all my questions, and kept me updated on the progress of my my car and when it was expected to arrive on site for me to pick it up. Very happy with my new car!

7 de octubre de 2022
Opinión espontánea
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Respuesta de Sutton Park Group

Hi Lucy, thank you for taking the time to leave this 5 star review. We are glad to hear you are enjoying your Clio and we'll be sure to pass your feedback on to Dan and the team at Warwick!

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