Lovely products,that really work. Immediate dispatch, friendly ethical company. Vanilla body butter smells beautiful and really moisturises. Soothing cream works amazingly, hand cream too. Face cr... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bought Make your own lip balm set as a Christmas gift for Grandaughter . Very nice touch , they personalised the box with her name . Choice of flavours . Looks good , sure she will enjoy it as s... Ver más
I bought the lip balm kit for my daughter who is 14 (would be suitable for young girls or even adults). I would highly recommend it. It is simple to make and the lip balm is lovely! It is such good va... Ver más
Came quickly which was needed as trying to heal my palm which has chemical dermatitis due to too much filler and caulking use. My hand has been red raw but now three days later with constant applica... Ver más
Información sobre la empresa
- Fabricante de productos cosméticos
- Proveedor de cosméticos y perfumes
- Industria cosmética
- Tienda de cosméticos
Escrito por la empresa
A pioneering natural skincare company based in Whitby, North Yorkshire, England offering handmade natural skincare, personalised gifts, and kits to make your own. We also provide product development, contract manufacturing, and regulatory services (CPSR, labeling). We also supply ingredients used in cosmetic products. We are a Vegetarian Society (Vegan) Approved Manufacturer.
Información de contacto
Unit 3B, Enterprise Way, YO22 4NH, Whitby, Reino Unido
- 01947602346
- info@sweetcecilys.com
- www.sweetcecilys.com
4,7
Excelente
47 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Hand cream
I am sadly disappointed with the product, I have to say it did soften the hands,
but had no effect on the eczema that I am troubled with.
Mr J Harris
24 de noviembre de 2021
Respuesta de Sweet Cecily's
Hi Mr Harris,
We're sorry to hear that our cream was not as helpful as you'd hoped. All skin types are different and unfortunately we cannot guarantee that it will have the same effect on everybody.
We've had many reviews to suggest that it has helped a number of people who have dry skin conditions, however, it is not something that we can ensure.
If there is anything else that we can help with or that you'd like to discuss, please do get in touch.
Dorrie
The Sweet Cecily's Team
😍 lovely
I love your products!! I’m loving that you are Abi Kilbride’s childhood friend! I have heard a lot about you over the years.. well done Dorie
Jane Kilbride xx
10 de noviembre de 2021
Respuesta de Sweet Cecily's
Hi Jane!
Thanks so much. We're so pleased that you are happy with your purchases!
Thank you for your continued support.
With all warm wishes,
The Sweet Cecily's Team
Lovely products and super value
Beautiful skincare- reasonably priced, lovely packaging and fantastic quality. Sent promptly also. Highly recommended ++++++
10 de noviembre de 2021
Respuesta de Sweet Cecily's
Hi there,
Thank you so much for your lovely feedback.
We hope that you come back soon!
All the best,
The Sweet Cecily's Team
Respuesta de Sweet Cecily's
Hi there,
Thanks so much for your feedback. We're so pleased that you are happy with your purchase. We hope you'll be back soon!
All the best,
The Sweet Cecily's Team
Sub standard product - much better on the market
I ordered the "make your own lipbalm kit" through not on the High Street. The personalisation they offered is merely a stick on label with the name printed on. The product is very basic - arriving in a brown box with small plastic bags with the product in. I bought it for my 11 year old granddaughter but when it arrived I read the instrucions which were to melt the product using boiling water. Not what I would consider suitable for children. When I told them it wasn't suitable I was told they didn't offer refunds for personalised items. A Stick On label !!!! Very poor product, very poor customer service.
17 de junio de 2021
Opinión espontánea
Respuesta de Sweet Cecily's
Hello there,
We are sorry to hear that you are unhappy with your purchase.
We endeavour to make sure our listings for the products are as clear as possible to ensure that there is no confusion over what you will receive in the post. There are detailed photographs, accurate measurements of the size, weight, appearance and overall look of the product.
With regards to it's suitability for children: We do advise that children are supervised. Whether or not they are able to make the lip balms will largely depend on the parents or caregivers opinions on this.
We have looked into your case and see that we advised that the child was supervised when making the lip balms. We also offered an alternative of heating the contents in the microwave to avoid having to use boiling water.
It is Not On The High Street policy that refunds are not applicable for personalised items unless they are faulty. The terms and conditions can be found on their website for this. The reason for this being that once they are personalised, they cannot be resold.
Once again, please accept our apologies for the gift not being suitable for your granddaughter and for you not feeling satisfied with the quality of the product.
If there is anything else we can help you with or you'd like to discuss this further, please do drop us an email info@sweetcecilys.com.
Best wishes,
The Sweet Cecily's Team
reliable
Ordered on Sat, arrived Tues as expected. No problems.
17 de diciembre de 2019
Opinión espontánea
Respuesta de Sweet Cecily's
Hi there. Thank you very much for your review. We're so pleased you are happy with the service.
Warm wishes,
The Sweet Cecily's Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.